Markley Buick GMC
Customer Reviews of Markley Buick GMC
Canyon Denali Purchase
byon 04/23/2024
Denali Canyon in less than 2 weeks no hassle! Tommy was Great!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
great service
byon 03/16/2016
my car needed tire repair. came in without an appointment. service advisor nathan at gmc was very helpful and professional. I recommend markley motors.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Buick Service
byon 03/15/2016
Very professional service department. I was very pleased with their efforts. The service manager was involved and was very helpful.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great job as always!
byon 02/25/2016
The service department at Markley's is outstanding. They are quick to respond and are courteous. The service department is what brought me to Markley's. Now, I'm a two time owner of Buicks.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Thank you
byon 01/01/2016
Nick and Steve are always great to work with and I will always get my truck serviced with the team at Markley.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Markley GMC Service
byon 12/27/2015
My 3 girls and I stopped in for an oil change the week of Christmas. While it took longer than we were told, I was not upset and didn't expect any sort of discount. When the car was ready, Blake apologized several times and gave us our services for free. Customer service is still alive and can be found in Blake at Markley!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
saturn Vue
byon 12/13/2015
I always believe car dealerships charge too high for service. I only went here because I wasn't sure what my options were.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
Excellent service and technicians
byon 11/16/2015
I purchased my Buick Enclave in Jan. 2013. Each time I take it in to the service department, whether for regular maintenance or a recall, the service is great. The technicians are knowledgeable and courteous.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Service Oil Change, tire rotation
byon 11/09/2015
I was able to get right in and all work was explained and done in a timely manner. The service rep emailed and called me promptly with status etc. Very Satisfied
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
What could be better?
byon 10/23/2015
Blake is a patient man. He put up with way more questions than many in his position might have. My 2008 VUE XR had wrong ratio tires on it when I bought it from Markley a few years ago. It was time for new tires and I wasn't going to have the inability to put cable-chains on because of clearance issues any longer. I waffled again and again about brands and styles and Blake kept working the numbers. Always polite, never short with me. I chose Michelin Premier's in size P235/60R17. Right off the lift I noticed a big difference. Better acceleration, braking, cornering, noise and ride. Two days after getting them, we got a good soaking rain and I was only surprised once at the beginning of my ride. I think the mold release was still all over them. I noticed that after about fifty miles in the rain (some of that on muddy, greasy Weld County roads) the traction improved on the wet blacktop. I feel like my VUE has been given a new lease on life. I also notice the brake pulsing is gone. Maybe it's the damp conditions or perhaps the reduced leverage of stopping the car that the brakes are feeling because of the decreased rolling radius. Either way, I'm happy I didn't say yes to having the brake work done and gave the tires a chance to show me what they could do for the car. Markley matched the price on the tires to the best price I was aware of. Home grown business gets my local money. What could be better? Thank you to Blake.
- Recommend this dealer? Yes
- Did the dealer honor all commitments made? Yes
Markley Service Department is a Five Star
byon 08/30/2015
I have been bringing my 2004 GMC to Markley for all the routine service and all repairs for 11 years. I trust Markley Service Department because they have always been fair, honest and helpful. Finding an honest dealer will bring me back and keep me loyal. I would recommend Markley Motors for sales and service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Buick Oil Change 8/15/2015
byon 08/18/2015
Fast and accurate.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great Service
byon 08/03/2015
Great customer service! Very happy with the repairs done on my vehicle. I was provided with a loaner vehicle while my vehicle was in the shop so I would not be inconvenienced. I would highly recommend Markley Motors.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Alignment and AC evaluation
byon 07/20/2015
Scheduled work which was completed within 4 hours. Representative even arranged a shuttle pick up for me.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Repair no power steering problem at times
byon 07/20/2015
This was the second time my truck had a problem with the power steering failing. I am hoping this time with the parts that were replaced corrects the issue. I am grateful for the loaner vehicle I had while my truck was being repaired.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great Service !!
byon 07/12/2015
The people @ Markley have always bent over backwards to service our needs as customers. Blake Townsend in service is my go to guy, always has my paperwork ready to go and is always on his game. Top notch service dept.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Honored extended warranty
byon 06/28/2015
Ryan and Chris were wonderful to work with. They stayed on top of contacting the warranty company to make sure the repair was taken care of quickly. They also made sure I knew where they were in the process. I was very surprised at their attentiveness. Thank you to the whole team!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Doing it right - the first time.
byon 06/02/2015
I was highly pleased with the way everything turned out! The service department rocks!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Couldn't be more pleased!!!
byon 05/28/2015
I recently had my oil changed on my Saturn at Markley's. I expected to wait so I brought reading to do. I hardly got my cup of coffee done and my oil was changed and my car was shiny clean. I have always had professional service here. The best part;however, is that they keep me informed on Saturn recalls, etc. My transmission went out in November. What an expensive repair! When I saw there was a recall on something that sounded like a transmission, I as Markley about it and filed a claim. John Eisenhower called me within a week and told me a reimbursement was on the way!!!! I am so pleased with your company and will continue to bring my business here!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great Service at Markley
byon 05/08/2015
The specialist I dealt with, Michael, was outstanding. He communicated well and gave great customer service. I will definitely be back again.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
ANOTHER NAIL
byon 04/14/2015
We just moved into a new neighborhood and this is the 3rd nail we've got in 2 weeks. The first 2 were repairable but this one found the sidewall and had to replace the tire. We were headed out for a Ski trip the next day and they got the tire in and put on within 2 hours. Thanks Markley's!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Tailgate Rattle
byon 04/04/2015
I had a rattle in the tailgate. In demonstrating the rattle for Service Writer Steve, I opened the bed cover. Knowing they had to work on the tailgate, I left the bed cover open. Someone ran my truck through the car wash. This would normally not be a problem but I had a heavy blanket in the back which was soaked with water. No damage done, just time to dry out the blanket. Whomever takes vehicles through the car wash should check for things being open before doing so.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
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