Lexus of Marin
Customer Reviews of Lexus of Marin
Exceptional Service
byon 04/26/2024
Best service I have been given at a dealership around San Francisco. Lark was very knowledgeable, honest, and treated me like family. He helped me out throughout the trade-in process and made sure I was good to go before leaving the dealership.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Stephen
byon 04/19/2024
He is good. Provided me enough and updated info which helped me make the decision. And good service to send the car to me directly which saved me a lot of time. Pretty willing to introduce Stephen if my friend wants to buy Lexus in the future.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Sales Experience
byon 04/03/2024
My salesman was very attentive to my needs.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Professional and friendly.
byon 03/29/2024
Bought a used Hyundai Elantra. Worked with Lake. Friendly and helpful. Car I was interested in had a potential buyer, but it fell through. Lake called me and I was the owner less than 2 hours later. Car was extremely well detailed.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Best Car Buying Experience!!
byon 03/23/2024
This was, BY FAR, the best car buying experience I’ve ever had! It was a seamless process and the team I worked with, Rae, Michelle, and Brandon were all awesome. They were fast, friendly, and knowledgeable. They answered all my questions and ensured everything went smoothly. I was able to complete everything online and over a few texts and phone calls. I spent less than 20 minutes at the dealership to sign paperwork when I arrived to pick up my vehicle. They washed the car and it had a full tank of gas! Couldn’t have asked for a better transaction. Highly recommend Lexus of Marin!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Best car buying experience
byon 03/08/2024
Lexus of Marin was an awesome experience for me. The staff was friendly and the car buyer experience was seamless and straight forward. The car I chose was cleaned and delivered in a timely manner. I highly recommend this dealership.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Daniel Deng changed my perspective on salesmen
byon 01/16/2024
I needed to sell my 10-year-old sports car. And Daniel helped me every step of the way. He was straightforward, forthright, answered all of my questions, without that typical dealership, psychological nonsense, and even drove me home. I know that he didn’t make a huge commission, and yet he was as professional as he had just sold the most expensive car a lot. I would absolutely buy a car from this van and recommend him so highly to anyone and everyone in the market.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Yes
1 Comments
Lexus Rx 500h
byon 01/06/2024
We were lucky to have Tony Abizeid as a knowledgeable and patient sales representative. We walked the Lexus of Marin car lot and compared the models of interest. That day we bought our new car!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
2013 Lexus RX350
byon 11/23/2016
Tony, the sales person was knowledgeable and answered all our concerns about the used vehicle. After the sale, he continued with excellent service by explaining some of the nuances in operating and storing the electronic data. He also emphasized his availability to us if we had questions in the future which was very reassuring.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
My Lexus Ls 460L
byon 09/23/2016
What a great buying experience this dealership has given me, special thanks to Joseph he is the best.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Excellent!
byon 07/12/2016
Excellent from the beginning to the end! Every employee we encountered was extremely helpful and polite. Five stars! Top rating!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great Service
byon 07/01/2016
The sale person is very friendly (William Morris). He does not steer us to buy anything that we didn't want. He answers and take the time to explains the features and functionality not the vehicle.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Lexus of Marin
byon 05/31/2016
Best experience ever! No hassle, super friendly. I had been looking around for a car at various dealerships both on foot and online over a period of nine months.. What a disappointment. Some salesman were very rude and lazy on the lot. The internet salesperson did not want to deal with me until I gave them my phone number or credit score. Some did not get back to me for days. When I emailed Greg I got a response back from him within 5 minutes. Impressive. Not only do I love my new car. I love the service. Thank you Lexus of Marin. You get 5 stars plus!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Excellent service, great experience!
byon 05/15/2016
Excellent car buying experience! Immediately greeted by friendly and professional staff, beautiful store and excellent location. Our sales advisor Bryan Llamas and the General Manager Fuad Dayyeh, were such a pleasure to work with. The entire team over at Lexus of Marin, from sales, to finance, service, reception and management were super friendly and efficient. Our sales advisor and service department were able to answer our questions and address any concerns. It was truly a pleasure to visit Lexus of Marin and work with such an amazing team, we were in really good hands. I can't speak highly enough of this place, you have to check it out. I’m already looking forward to getting my vehicle serviced for regular maintenance once it’s due and making all future purchases from Lexus of Marin!
- Recommend this dealer? Yes
- Did the dealer honor all commitments made? Yes
Perfect Purchase Experience
byon 04/13/2016
Tony was the perfect salesperson for us. Zero pressure and a total gentleman. The right amount of everything a buyer could want. Tony made a dreaded chore into a delightful one. And everyone at Lexus was professional, helpful and pleasant.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great sales manager
byon 04/11/2016
I looked all over the country for the car I wanted and found exactly what I wanted and for the price that I wanted to pay and I couldn't be happier! Michael Courier is the consummate pro and he walked me through the sales process quickly and efficiently and surprised my partner with our new car when she showed up. Marin Lexus and Mike are a class act !
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great Experience
byon 04/05/2016
Our sales person, was very helpful in getting us the best car for our needs. We felt like we were given the best option and the lease process was explained very well. When we left we felt really good about our decision and would go back once we are ready for our next car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Yes
lease of 2014 RX A350 from Lexus of Marin
byon 04/01/2016
Had a very good experience with this lease. Kelly Austin was outstanding during this process. We absolutely love the car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great sales experience
byon 03/28/2016
Leased a new Lexus IS F Sport and we couldn't ask for a better experience. Everyone was very friendly and they were accommodating on finding us the perfect match options and colors. After getting one in from another area dealer my wife loves it and now she is the proud owner.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Quality customer service, excellent selection with great prices
byon 03/26/2016
The easiest car shopping I have ever experienced. Great customer service in all aspects of the purchase. Quick and efficient use of my time. Clearly stated price quotes online.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Easy and painless...I love my ES350!!!
byon 02/19/2016
This is my first newer luxury car. First I went to the BMW dealership and drove a 328i, which seemed cheap inside and rode stiff. Then I went to the Audi dealership which seemed more comfortable and cushy, but high prices. Then I went to the Lexus dealership in Marin and just sitting in the ES350 was enough comfort to tell me this was Perfect. THE BEST PART was that they leased a 2 year old car still under warranty for longer than the 3 year lease!! Super easy...my credit was better than I though it was. Sooooooo happy!!!
- Recommend this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments