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Lithia Chevrolet of Redding

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Customer Reviews of Lithia Chevrolet of Redding

3.0
Overall Rating
3 out of 5 stars(44)
Recommend: Yes (3) No (3)
Write a review: Sales | Service
5 out of 5 starssales Rating

Amazing

by Madalena R. on 11/15/2022

Had an amazing experience the gentleman that helped us was Cheyne, very helpful in finding the right car for us. Answered all my concerns and questions very friendly would highly recommend.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

44 Reviews
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5 out of 5 starssales Rating

Great People to Deal With

by mtngoat56 on 08/22/2017

We have purchased four vehicles from Lithia Chevrolet of Redding. All have been great vehicles and we have had super service. The sales team was the best on our Chevy Colorado. I cannot say enough good things about Lithia Chevrolet. Thank you Jon.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Completely satisfied

by Hartshapi on 06/22/2017

I really appreciated how much Mark took the time to review each car with us and walked us through the lot to pick out the car we wanted. He was extra personalable allowing us to contact him after hours and at our our time. Thank you lythia Chevrolet and Mark

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Oil Change

by Sonopro on 06/21/2017

My oil change took less time than expected. I was very appreciative.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Steve Was Great

by acarruesco on 06/14/2017

Steve did a great job. He was flexible and thorough in walking us through each vehicle we looked at.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
4 out of 5 starsservice Rating

not a review

by donthaveasc on 06/04/2017

cost of wheel alignment seemed a bit high but my usual mechanic didn't have the necessary equipment so I may be out of line in complaining

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Tom Lee

by Scotti1211 on 04/19/2017

Tom Lee is one the best salesman I've ever worked with. We had one price he stuck to that price no gimmicks no games.. I want to thank him for not charging 20,000 extra dollars for that car like clown Motors down the street would have. Thank you very much Tom outstanding experience

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great Salesmen

by jsherm07 on 03/31/2017

Christian and Charles did a great job helping me out. They didn't have the truck that I wanted, so they found the one and had it brought to the dealership at a great price. The process went super smooth. Great guys and super easy to work with.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

2016 suburban purchase

by Gregbabcock on 02/23/2017

We are very pleased with the purchase of our vehicle. We feel that we paid a fair price and it is very clean for a used vehicle. We were disappointed to find the vehicle was sold to us with a patch in the tire without it being disclosed to us before purchase and feel the vehicle should've had new tires put on before it was sold.

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable
5 out of 5 starssales Rating

Great experience

by Kevbraves on 02/10/2017

Tom Lee and Chris Wilson made buying a new car fun and easy! Even if I were to move I would come back to Lithia Chevrolet of Redding to do all my car buying.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Fast and friendly.

by chetthejet on 02/02/2017

Took truck in for a recall. Problem was fixed quickly and works fine. As always, service as fast and friendly.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

2016 Chevy sonic

by Mbagnato on 01/30/2017

I really liked the service that we got when we purchased our 2016 Chevy sonic. I love the car. Thank you.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Flat tore

by Y2kdebbie on 01/02/2017

Had my new car for 101 miles ran over a screw. Flat tire. They fixed it. No questions. Thank you Lithia

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Exceptional Service & Organization

by lcroley on 12/21/2016

I loved the Lithia Chevrolet family. They truly took care of my husband and I with no strings attached, gimmicks, or scams. We dealt with a highly professional and organized team. Going to any other dealership would be to simple sell yourself short of a great deal!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Service Maintenance!

by billswebsite16 on 12/11/2016

We were pleased with our Service Maintenance. They complete all the necessary Service checks, Oil Change & complete two recalls when we had our pickup there. Everyone was friendly & courteous to us. They did an excellent job.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Thank you

by DonnaDD on 11/05/2016

Thank you for the Great service today! Last time I was in for a new tire. I asked to have the tires rotated and they weren't. I told the man in the service department I felt a wobble and was told trucks aren't meant to go fast. This time I spoke to a woman and told her about the wobble and asked to have the tires rotated with the oil change and recall service. It took a little longer then promised but sooo worth it! A print out was left in my truck telling me how out of balance my truck was and this time the tires were rotated like I asked and my truck does not wobble anymore! Thank you for fixing it!!!!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great service and great staff

by JeremiahK on 10/14/2016

My wife and Inhad a great experience at Lithia Chevrolet in Redding. Josh, our salesman was great. He worked hard and did his best to get us the best deal possible on our 2016 Silverado. We plan on buying our next vehicle from them.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

windshield washer reservoir

by LarrySBall on 10/02/2016

Lithia took good care of me and my vehicle. My service adviser, Brian was very professional and informative.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
1 out of 5 starsservice Rating

Expensive!

by 59Fleet on 11/03/2015

Took in Suburban for oil sender sensor. Got charged $130 for diagnosis. They wanted $742 before taxes to fix. Called local mechanics and they were half the price. Considering I've bought 2 vehicles there I thought I should have been taken care of better.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Not Applicable
5 out of 5 starsservice Rating

First Class Service

by Giantsfan1970 on 10/27/2015

I was taken care of very nicely. I was at work waiting for my car to be finished, and I was too late for the shuttle. The manager of Lithia Toyota picked me up at work at almost 6pm to get my car. I thought that was a nice gesture, considering I would have had to call for a cab.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
3 out of 5 starsservice Rating

No differance with appointment

by Joefairfield on 10/06/2015

I don't get in out or out of the service department any faster with an appointment. The last time I was there for over two hours for routine maintenance. I also upgraded my service contract to four oil changes per year. Each time I come in I have to fight for the service, then they find the upgrade. Very discouraging.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable
5 out of 5 starsservice Rating

Silverado/Camero

by DerekSilverado on 06/02/2015

My salesmen Cameron Watts was excellent very personable and not your typical cheesy used car salesmen. He was very knowledgeable with the Silverado's I was looking at. I had originally made a deal with Dave Smith Motors. They failed miserably Cameron and the team at Lithia in Redding made it happen. I would definitely recommend them to anyone I will be back soon to buy a Camaro

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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About our dealership

Chevrolet Dealership of Redding is committed to excellent service! At Lithia Chevrolet of Redding, we work hard to provide a genuine experience for our customers. You deserve a great Chevrolet experience! Whether you are looking for a new or used car, part, or service, our team in Redding, CA will treat you like family. With our huge selection of used cars, trucks, and SUVs, there is no limit to what you can find. At Lithia Chevrolet of Redding, we work hard so you can drive away happy. Search through our inventory online today to find the car that's perfect for you! Chevy is America's favorite car, and our dealership has the best specials to keep you on the road and your budget in check. Shop our model research page to learn more about Chevy's most popular models and take a test drive today. Visit our dealership today and see how we're changing the way you think about car dealerships!

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