Central Valley Chrysler Dodge Jeep Ram
Customer Reviews of Central Valley Chrysler Dodge Jeep Ram
First Dodge Hornet in Modesto!!! I am Happy,Happy Happy
byon 06/10/2023
Nasir Salehzada was quite pleasing to work with , my experience was truly exceptional. thats why I am a returning customer and purchased the first Hornet on the lot. Thanks to you all
Amazing customer service
byon 07/27/2017
The experience was Amazing! There are nothing but good things to say! Customer service was awesome! The best car buying experience ever!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Feel Good Hustle
byon 05/21/2017
January 2017 my wife and I were looking for a new car because our current car had over 100k miles and was too small for our needs. We found a 2016 Chrysler 300 at Central Valley Chrysler Jeep Dodge Ram. I called and spoke with Dave Sturtevant. I told him our interest in the 300. I also told him we wanted apply for financing jointly and that my credit was better than my wife's credit and also trade in our current car. So at his instruction, I filled out the loan approval application with both of our credit & financial information. I also gave him the specs and VIN for our current car. Later that day I was contacted and told that we were approved. We just needed to come down to the dealership and sign the papers. Great, right? So that evening we went down after dark and met with Dave, Razavi "Mike" Mehrdad, and a young lady who had just started to work there. We test drive the car, which was great. We went back to the dealership and went to the office to fill out the paperwork. That is when the real deal and hustling started. First, they said they only ran my wife's credit, which was not what I had previously explained to them. They also was only going to do the loan under her name. Also, opposite of what I had previously conveyed to Dave. Mind you that by doing this with her credit score being lower than mine guaranteed a higher interest rate. Then they asked for the previously agreed upon $1000 down payment. Then they suddenly acted like they had totally forgotten,about our trade in and needed to crunch the numbers again. After doing so, they said they wanted more down payment. (Remember this is after already knowing the details, trade-in, down payment that was previously discussed). So we had to pay another $500 down. This was all Mr. Sturtevant & Mr. Mehrdad orchestrating the hustle. The new girl was sweet, but obviously new to the hustling type of process. So even though I was mad at this point, I wanted the car because it was exactly what my wife wanted. We were just getting it at a higher interest rate, only on her credit, and costing us more of a down payment. We then were escorted to the financial officer's office to finish the paperwork. Joshua Godfrey was friendly, but very cocky. Understandable since he was previously in the Air Force. He tried to sell us over $100 in additional insurance in case we totalled the car before it was paid down below what it's value was. When we first declined, I wasn't sure if we made him mad or hurt his feelings. (Air Force, remember?) So we agreed upon a lesser cost that covered the minimum of what was needed. So we finally ended up the car, minus it being detailed or with floor mats. Also minus an extra $500 for the down payment. But plus extra interest and by proxy, a slightly higher payment. So I write this to warn others that they WILL try to hustle you, and they will not do what they agreed to do. That Feel Good Automotive Place doesn't feel so good.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
1 Comments
Outstanding experience
byon 05/07/2017
Had an awesome experience purchasing our new Jeep. Very knowledgeable and courteous. The process was simple and convenient.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Superb customer service!
byon 02/03/2017
I could not be happier with my purchase from Central Valley. They went above and beyond to help me achieve my dream Jeep, from Vanessa and Nasir in Sales to Pete in Finance, and everyone else I met, I received the utmost courtesy and respect. Though I live in Stockton, I intend to make this my go-to dealership in the future. They get the highest recommendation from me!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
New car purchase
byon 12/11/2016
Worked with sales associate Stephen Garcia. My wife changed her mind a couple of times yet finding the exact vehicle was not a problem and believe me, she's picky especially with all the options. Stephen met and exceeded her expectations. Mud guards to protect the vehicles pearl white paint was an issue and a requirement. Stephen included parts associate Tomas Zavala and managed the details so this could happen in a prompt, efficient and satisfactory manner. Stephen even made the staff detail the car for delivery which would be expected except it was raining cats and dogs which made this achievement unique. Even the finance officer was pleasant and shared his Christmas cookies with us. We've purchased four vehicles from this dealership since 2003 and have always had an outstanding experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great Service Nasir
byon 12/08/2016
Originally went to Nissan, but wife wanted to check out the Dodge Ram. I agreed and I'm glad I did. Nasir Salehzada was a great salesperson. He found us a brand new truck that was exactly what we wanted. Everyone at Dodge and Nissan were extremely helpful. Thanks Nasir!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great Service
byon 11/14/2016
Sales Consultant, Jesus Mejia was professional and patient with assisting me in getting my Nissan Murano. It was a quick trade-in purchase with a reasonable negotiation. He offered to do some additional cleaning on the car and tires himself to ensure that I was satisfied with the purchase. I would recommend doing business again with them if your on the market for a new or used vehicle especially their selection of SUVs.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great Experience!
byon 08/17/2016
Sales Consultant, David Sturtevant did the best job in finding the vehicle I truly wanted. He kept me up to date on the entire process. I really appreciate the time and effort it took Dave, for me to drive out of the dealer lot in my brand new Jeep Wrangler. Thanks Dave!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Awesome buying experience
byon 07/04/2016
The sales men micheal razzavi was very helpful and very friendly, he would let me and my father think and talk about our choices of trucks we wanted to buy, without being to pushy. And they were happy to get a translater in Spanish every time I needed help explaining some thing to my father.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Well-functioning and customer-centric organization
byon 05/24/2016
Central Valley VW, especially salesperson Stephen Garcia, go above and beyond. They are responsive, efficient, and accurate. It is clear this is that rare place where associates are a team and actually like (who knew?!?) what they do for a living.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Awesome experience!
byon 05/04/2016
I highly recommend this dealership. Everybody was extremely welcoming and made me feel very comfortable looking for a car by myself. Cesar is the guy to see here. He is a product specialist and can tell u everything u would ever need to know and more about a vehicle. Lance was awesome too! They made the car buying experience enjoyable and not intimidating.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great
byon 04/02/2016
We drove into Central Valley Dodge just wanting to look at the new Dodge Durangos. The sales staff were so awesome. They were very helpful but not pushy. They gave us time and space to pick out a car. I had another appointment to make it to and they did everything they could to make sure that I could get out of there in time to make my appointment. They are awesome!!!!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great experience!! Highly recommend Jesse!!
byon 03/29/2016
Jesse delivered on his promise to find us the Durango that we wanted when they didn't have it on the lot. He was extremely patient when I asked a million questions and then told him that I wanted the vehicle in a different color. He came in on his day off to talk numbers and came in very fair even though they had to get the car from another dealer over 120 miles away. Was a 3 day process but Jesse stuck with us and kept us informed the entire time. We ended up with exactly what we wanted and couldn't be happier with the transaction. If you want a sales guy that won't BS you and work his butt off to make it happen then Jesse is your guy at Central Valley.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Thanks Cesar Martinez
byon 12/08/2015
Thanks for all of your help with our purchase. Pleasant to work with and made process smooth. Would highly recommend working with Cesar at Central Valley Automotive!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great people and very helpful
byon 11/19/2015
This was my very first brand new car purchase and they were very helpful through the whole process. Lucas was very pleasant to work with. They got me the car I wanted and I was in and out driving away in less than an hour. Defiantly recommended
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Hopefully it's not a bad sign
byon 08/24/2015
We worked with Jesse , he did well along with everyone in the office. But when we got our 2015 Dodge Journey home we noticed the head rest was broke. When I text him about it that night he said that he noticed it. So he allowed me to buy something broken without telling us.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable
The Best Service
byon 05/24/2015
Bought my first car here. Me and my family knew what we wanted and how much we wanted to spent and out of all of the dealership they made it worked for us. There was no long wait. We went there because I saw my mustang on the internet showed the picture to the sales consultant Nasir. He went to search for that vehicle for me and my parents also wanted a car from there. My mustang was not serviced yet so they had to service it and there was a part that they had to order that they were waiting on. Couple of days later he called my dad to let him know what was going on with my car and to show him a car for himself, then couple of days after that he called about my car. We went there tested it, signed the documents and was out there. Not only did I get my car at the price I wanted it but I also got a tour from the place to know where to go the next time I come. He also made me appointment for service. It was my first experience buying a car and I went to places before that and did not feel great leaving and with these guys I felt great, comfortable, and very happy.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Nissan Pick up
byon 01/31/2015
Tisha and staff did a great job in explaining the vehicle. The financing, new car preparation and general courtsey was excellent. My second new vehicle from Central Valley. Ask for Tisha as your sales consultant. She is great, plus she bought me a candy bar.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great
byon 03/16/2014
Bought my PT Cruiser here many years ago, now time for my son's first car, knew just where to go!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Excellent car buying experience
byon 09/01/2013
Friendly people, easy & hassle free experience & it was quick. Great selection of new and pre-owned vehicles. I'd buy from this dealer over and over.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Simple buying process
byon 08/26/2013
Looking for my son's first car. Knew what vehicle we wanted and knew what we wanted to pay. Contacted many dealerships via their internet/web presence and asked them for their best initial price. Unlike a few of the other dealers, Central Valley responded right away with an extremely fair initial offer. I had a few questions and they responded very quickly and with good answers. No game playing and unnecessary back and forth which I greatly appreciated. I was a serious buyer and they were as obviously interested as I was in doing a quick and fair deal. We live a couple of hours away and they made sure to have the paperwork and vehicle in order to take quick ownership upon our arrival. Very friendly and professional staff. Overall a good buying experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments