Merced Chevrolet
Customer Reviews of Merced Chevrolet
Check engine light
byon 04/14/2024
I went to this place to get my truck fixed, it had the engine light on, they couldn't fix it, but they charge me $1,150 for nothing, the light still on, and the manager there has no respect for people, he even said "your truck it's fixed with theblogjt on, what did they fix?? Nothing People like the manager there shouldn't be working with people
- Recommend this dealer? No
- Did the dealer honor all commitments made? Yes
Coupons
byon 09/11/2018
Pleasant experience as always. They are realistic when giving you estimated completed time of your vehicle service. I brought a coupon for the first time and Mr.Cowie took notice and flipped through the coupons to find me the best deal. As a matter of fact he was able to find an additional coupon on his end that I did not have on me physically. He was able to discount my services for more than originally quoted which was a pleasant surprise. My suggestion would to train all your associates to adapt Mr.Cowies kindness and consideration in regards to coupons. I feel like this is something that should be done for customers who have registered accounts with your facility and have continuously brought their vehicle to be serviced at your establishment. This was the first time anyone recommended a better coupon or even mentioned coupons at all. Normally I never get told about coupons, let alone have someone look for a better coupon for me.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
