Lake Elsinore Ford
Customer Reviews of Lake Elsinore Ford
Great deal
byon 08/01/2023
The people at Lake Elsinore Ford were courteous and really try to work with you. I drove away a used car for an excellent deal. I walked out of another local dealership after 5 min because they were so rude to me.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great deal
byon 08/01/2023
The people at Lake Elsinore Ford were courteous and really try to work with you. I drove away a used car for an excellent deal. I walked out of another local dealership after 5 min because they were so rude to me.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
:)
byon 12/19/2022
Everyone was extremely kind and ready to help us out. I wasn’t entirely sure about purchasing a car when I first arrived but their willingness to work with me was what sold me.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Unhappy Focus
byon 09/23/2022
Extremely unhappy with the professionalism at this dealership. Pay attention to how they pigeon hole you into spending money at their dealership. ITs all lies and deception and Shon, the Service manager is the head of it all. I picked up my car from service and ended up being forced to pay for services i never agreed to after my vehicle sat at their shop for parts not available for 3 months.! DONT SERVICE YOUR CAR HERE. It was way better when Mr. Popoff was running the show.
- Recommend this dealer? No
Fordfocus
byon 06/23/2017
Very helpful respectful staff .First car I've bought and I felt very comfortable..will definitely buy another car here,went home with the car I wanted...
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Helpful Associates
byon 06/23/2017
Nicole is always so helpful! I enjoy working with her. All of the employees at Lake Elsinore Ford are nice and friendly. The shuttle driver is a cool guy too!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great Customer Service
byon 06/17/2017
Nicole was very professional and took care of the problem that I had with My Ford Escape,Also I received a recall on the trottle control part,Nicole made sure that was also taken care of under the same visit. Every one is great!!! We have been loyal customers since 2004 and also My Family has purchased cars/trucks here and two of My friends. I would never go any where else.I would compare this to a football game-they make a touch down everytime !!!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
6,000 mile service
byon 06/16/2017
Service writer was friendly and attentive. Our tire pressure warning light came on after we drove home. Checking the pressure, all tires were at the psi shown on the vehicle placard. I had to go 10 psi above the placard to get the warning light to turn off.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
My experience at Lake Elsinore Ford
byon 06/10/2017
At first it was not so great, other sales people made me wait for almost four hours before I decided to walked out, then Mike Bryant decided to relentlessly help me. He found my car, got it from another dealer, called me back, we signed, no problem.
We always buy from LE Ford
byon 06/10/2017
We've been buy our vehicles from LE Ford since the early 1990's. We always come back - I think that makes the biggest statement about LE Ford that I can provide.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Good vibes with small town dealerships
byon 06/07/2017
Positive first impression phone contact. I have always been met with courteous and knowledgeable services advisors. Friendly and expedient cashiers.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Selections
byon 06/04/2017
I really liked the selection of cars. I was able to find exactly what I wanted, test drove it and made a deal.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
My Positive Experience at LE Ford
byon 06/01/2017
Fast, Professional, Sales Staff was very knowledgeable about the Plug in Hybrid Fusion features and benefits. I was going to get a Chevy Volt but Sales was able to inform me why the Fusion is better.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Lake Elsinore Ford is AMAZING
byon 05/02/2017
Everyone was extremely friendly, no haggling. Everyone was helpful and very upfront. Lex, Ron, Micah and Tony were all amazing.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Owner
byon 04/28/2017
Professional advisors and excellent mechanics clean facility, great coffee. This dealership is one that others should follow. I would recommend this dealership.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
False Representation of Patriot Act
byon 04/20/2017
Last November 2016, I purchased a 2015 Town and Country Mini-van. I purchased with a personal check and $3,000 in cash. I did not finance with the dealership, though they attempted to have me cancel with the company had borrowed the money with. I told them no, it didn't make sense. Besides I received a 1.74% rate and that they could not better this rate. The next day when I went to finalize the purchase, I was then told by the sales person and sales manager my social security number was required to verify my identity per the Patriot Act requirements. This was witness by my boyfriend. I explained to both these employees I do not want my credit hit nor was I giving them permission to review my credit report other than to verify my identity. I was reassured this would only result in a soft inquiry (hit) on my credit report. This was not the case. All three CRA list NCC/Lake Elsinore as a hard inquiry (hit). On April 11, 2017, I called the dealership and was transferred to Georgina the Finance Director, I left a voice message, she has yet to respond. I wrote a letter mail by certified/return receipt. This morning 4/20/17 I received a prompt call from Cindy who said Georgina is out of the office and that she pulled my file and would give to Georgina when she returned. There are two ways to identify a person. A hard inquiry takes place when you apply for a mortgage, loan, or car loan. A soft inquiry is an inquiry that occurs when a person or company checks your credit report as a background check, like when you check your credit score, employer, rent an apartment or a mortgage lender pre-approves you for a loan. This type of soft inquiry does not affect your credit worthiness. I recently opened a bank account and credit card with SDCCU. I was told the same thing about the Patriot Act. I asked the same question, will this be a hard or soft inquiry (hit); I was told no, it will be a soft inquiry and it was. Lake Elsinore Ford does not and will not have your best interest, only their bottom line, especially when you do not finance through them.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
1 Comments
2017 Ford Tranot
byon 04/10/2017
Christine made the search for my new car so easy, she was very helpful, and very informative. Rory was very friendly and made the paperwork painless. Over all the team was great!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
GREAT car buying experience!
byon 04/02/2017
From the time I walked through the door, everyone was extremely friendly and professional. And Chris, my sales rep, was well versed and knowledgeable about the car I ultimately purchased.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Benline the best at Elsinore Ford
byon 04/01/2017
Brian Benline is the best Service Advisor I have ever dealt with. He makes the Lake Elsinore Service Department great!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
2 Comments
Ford Fusion
byon 03/30/2017
Bryan and Eric were great during the whole process. I would not have purchased my new Ford Fusion had it not been for them two guiding me thru to completion.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Jerome
byon 03/29/2017
Exceptional knowledge, very courteous salesperson that was willing to go the extra mile the show features on the new vehicle.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2011Taurus
byon 03/29/2017
Our experience was a friendly and helpful staff. quick delivery, helpful person in FI we liked Ron Watts a lot. We would buy again
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
1 Comments