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Simpson Chevrolet of Garden Grove

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Customer Reviews of Simpson Chevrolet of Garden Grove

193 sales Reviews
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5 out of 5 starssales Rating

Tom is the best!!

by Wvillamor on 03/04/2018

My husband and I came to this dealership in the market for the new Chevy Bolt. Our experience was far from great at the beginning but Tom turned it all around for us. We wish we dealt with him first, but at least he was able to help us anyway. He is one of the most knowledgeable car guy I know. We never had a electric car and Tom delivered all that he knew about this car without getting anything back in return. He spent time calling us to follow up and and staying late to educate us on everything we need to know about our new vehicle. Go to Tom if you want the best experience and the knowledge behind any car. He will not disappoint you!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable

1 Comments

5 out of 5 starssales Rating

Simpson Chevrolet

by Mavrichie on 08/25/2017

My purchase of the Chevrolet Bolt from Gilbert at Simpson Chevrolet was the best car buying experience I have ever had. Everyone I met at this dealership are all so friendly and personable and it really was a pleasure purchasing a car from them. I live a considerable distance from the dealership and they provided transportation from my house to the showroom of the dealership where I met Gilbert and many of his coworkers. From what I experienced, I can honestly say that Simpson Chevrolet is a top notch organization from top to bottom and I highly recommend taking your business to this dealership, as they are the best that I have ever dealt with.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

2017 Chevy Colorado Z71

by Shawn_11 on 04/15/2017

Everyone was super helpful, especially Gilbert and Jason who went above and beyond to make sure I left with exactly what I wanted. Finance department made sure I got the best plan possible.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

a positive buying experience

by DickVink on 04/13/2017

The buying experience was excellent. Gulber Fierros was our sales contact. He is a true professional and pleasant to deal with. After the papers were signed, he spent several (evening!) hours with us to explain how the features of our new Tahoe worked. We were impressed with several other departments as well: Richard, in Finance, guided us patiently through the financial process and showed he's very knowledgable. Other managers, such as Clay Rear, checked with us to make sure that we were comfortable with the sales process. Today we had a chance to meet with the Service Department, where Antonio helped us, in a effective and pleasant manner. I would certainly recommend Simpson Chevrolet to anybody.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Jovany Rivera Excellent Service

by MarcosMorales on 04/05/2017

Great customer service & warm welcome felt like home welcomed, I'm glad everything went well and I'm driving my beautiful Malibu 2016!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

This dealership is top notch!

by singlebuyer on 02/02/2017

The dealership is top notch! Starting with an email inquiry and ending with the lease of a 2017 Chevy Cruze 48 hours later, everyone was honest, professional and eager to help. Chris Sanchez honored their offer in writing, did not try to sell me another car and was respectful of my family at all times. The financing dept. already had the documents loaded and it took less than 10 min. to sign all documents and be on our way. Chris took the time to sit in the car with me and explain all of the features. I would definitely return to the dealership and have been telling my friends and family about my positive experience. I didn't know leasing a car could be so easy!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

5 Stars all around

by mdl5150 on 01/03/2017

I worked with Casey Allen and got a great hassle free deal of new 2017 Volt. I saved over $2500 from another local dealer. Casey went the extra mile and made sure I got every possible rebate available to me including a Costco Giftcard that I was not even aware of. Anita in the finance department was great as well. No pressure on any of the optional protection packages.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great service and even better price!

by vavalenc on 01/02/2017

Jason Arvidson saved the day and was able to find the car I wanted with a better price than I even expected. Im use to spending many hrs at dealerships trying to get the best deal but not here. They offered me all the discounts available and was able to get about $5000 off the invoice. Its insane that I pay $310 a month for a lease on a 2017 tahoe. They even delivered the car to my house. Thank you Jason!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No

1 Comments

5 out of 5 starssales Rating

Great experience

by Patty1974 on 01/01/2017

Chris Sanchez was a great. He gave me an excellent deal. I already referred my family and friends to him. Go see Chris if you need a vehicle. He was Awesome! :) :)

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

The Best of the Best!

by livia317 on 12/17/2016

From 1st contact to walking out of finance our experience with Simpson Chevy Garden Grove was above and beyond what we expected! - We are are family that has owned many many cars (20+) so we have had our fair share of dealership experiences and this was BY FAR the easiest/fastest/no hassle experience we have ever had (especially after having recently dealt with two other less than stellar dealerships...)! Jay Kim was helpful in finding just the right car for us and got us the best deal he could and we was helpful and responsive without trying to oversell or pressure us (our initial contact with him was via the internet and phone). When we finally made it into the dealership we thought for sure we would be able to "squeeze" a little more out of him...in the end we were not able to but thats only because he was upfront from the begin and offered up everything he could instead of just telling us whatever it would take to get is into the dealership. The excellent service didn't stop with Jay either. We also interacted with Eddie Sosa, Jason Arvidson & Jim Gillette and they didn't disappoint! Such a stark contrast from when we visited our "local" Chevy dealership which is such a bummer because with three small kids we are all about convenience. Even though Simpson Chevy Garden Grove is a small trek for us, it is well worth it in our book! We even purchased the maintenance package that requires us to return to (1 of 3) Simpson Chevy dealerships and we have no doubt that the service department will extend the same level of customer service. (On a side note we needed to break a $20 for the vending machine to get our kids a "treat" for being so well behaved while we signed our finance papers...no one had any small bills to break it so Jason simply gave us the couple bucks we needed - its the little things that count right?) We cannot recommend Jay & Simpson Chevy Garden Grove enough and won't hesitate to send our friends and family their way. Thank you Simpson Garden Grove!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Amazing buying experience with Jay Kim!!!!

by E_______ on 12/17/2016

I had a great experience at Simpson Chevrolet. I was referred to Jay Kim at Simpson from a friend. Jay went out of his way to make purchasing my Tahoe painless and easy. Easily the best buying experience I've ever had. I will be purchasing my next vehicle from Jay at Simpson.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Great Experience

by YucaipaCA on 11/04/2016

Buying a car from Simpson Chevrolet of Garden Grove was the best experience I have ever had buying a new car. The first reason on this list would be the salesman Jay Kim. He made the entire transaction smooth and seamless. His no pressure attitude was what I loved most about him. He is also a very positive upbeat guy. Not to mention I did get the very best price I could get from jay. No games just bottom line this is what I can do right from the start. Trust me I shopped around quite a bit and no one could beat Jays price. Jay took care of us from start to finish and I would recommend him to any one in my family and in fact already gave his number out twice. Love the car the price and the experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Outstanding Fleet Manager

by Spa1477 on 10/23/2016

I am sure most people dread shopping for a new car especially when it comes down to price., with all the haggling etc. Anyway, I have bought through the Costco Auto program before and remembered that was the easier route. So when it came time to buy a family car, again I went through Costco and was even more surprised how smoothly this all went. I was contacted by Fleet Manager Jay Kim, who said he just needed to ask me a few questions about the car that I wanted (Tahoe) and said he would email me pricing. Wait ...what!!! I know right😳 Sure enough he emailed me my price and had the vehicle in stock and asked if the price was okay and did I want to come in and take it for a test drive. He also told me that Costco had just put together a new program and to go back on the Costco website and register for the Special GM offer for a $700 Costco Cash Card with an executive membership if I buy a GM car. Wow!! Talk about being on top of his game! Of course I had a few more questions in the days leading up to when I could actually make it in for the test drive and he responded to every text & phone message from both my husband and I. I have never met such a sales man who enjoyed helping people get what they want. We couldn't have been more pleased with our new Tahoe or our auto buying experience! Thanks Jay Kim, you rock!👍👍👍

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Love Jay Kim

by grammairene on 10/13/2016

I have bought a lot of cars in my time but Jay was very patient and told me what he could and could not do. Very knowledgeable on chevy products and it was a pleasure buying a car from him Great guy and polite and very friendly

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great Car Buying Experience

by Essense_37 on 10/11/2016

I contacted numerous Chevy Dealers around Southern California. Was thrilled to find Jay at Simpson Chevy. He stood head and shoulders above the other sales folks I spoke with at other dealerships. He was honest, direct, clear, and easy to work with. I got a great deal on a car I love. Isn't this how it's suppose to work? Look Jay at Simpson Chevy up, you'll be glad you did. Everyone I met at Simpson Chevy was great, Eddy, Anita, and a service Tech who I spoke with while getting coffee.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Jay Kim

by BrettPassmore on 10/07/2016

My wife and I just purchased a 2016 Silverado 2500HD from Jay Kim and the staff at Simpson Chevrolet. From start to finish Jay and the rest of the staff were extremely kind and helpful in finding the right truck for us. We weren't sure about which truck to purchase, speaking with the Sewell Gutierrez from their service apartment about the benefits of the Duramax options really helped us in choosing our 2500HD. Sewell even took the extra time to walk me through more of the mechanical aspects of the truck after we already bought it. Jay was patient with us in figuring out the different options we were looking for and throughout the whole process was extremely helpful. He even called me the morning I was scheduled to come in a pick up my truck to advise me on how to save some extra cash with a new rebate that had just come available! They're Tech guy Eddie was a great help in showing me all the new features with the truck. My wife and I will keep coming back to this group of people.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great experience

by JeffBHB on 09/15/2016

This was my first vehicle purchase since 2007. I dreaded the thought of the usual car dealership pressure, but it was time for a new Tahoe. I went through the Costco program and received an email from Jay Kim immediately. We set an appointment for the following day and he met me outside. We went into his office where he showed me the pricing sheets and vehicle options. We then went outside to test drive. The particular color and options were not available on the lot that day, so Jay had one delivered from another lot the next day. I came back, purchased the Tahoe with great customer service and drove away extremely pleased with the price, product and service. I will certainly purchase my next vehicle from Jay Kim and Simpson Chevrolet!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Perfect Experience

by tlromo on 07/27/2016

I shopped for MONTHS for a new Colorado. It was the vehicle we wanted. I was contacted by MANY dealers from Ventura to San Diego. I had ALL but given up the idea that I would find a dealer to work with. Some of the dealers were very condescending, telling me WHAT I needed or didn't need. Some rudely laughed and told me I was in the market for the WRONG vehicle. That was UNTIL I was contacted by JAY KIM of Simpson Chevrolet of Garden Grove. He listened then helped me build. He is friendly and kept in touch through the entire process. I also got the vehicle I wanted in MY price range.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Best Ever Auto Purchase in 50 years

by TTSR2016 on 07/17/2016

Jay Kim and Simpson Chevrolet are the BEST. One of the quickest, straight forward, hones, with no pressure car purchases we have ever made. T and J Very Satisfied New Silverado Owners.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Outstanding Service

by jonaustin_44 on 06/21/2016

I recently bought a truck through Jay Kim at Simpson Chevrolet and cannot say enough about my experience! I really felt like he was working for me and looking out for my best interests. It was an absolute stress free transaction. GREAT JOB!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Best Experience Ever!!!

by Temblador on 06/15/2016

I've purchased and leased numerous cars over the years. Each time having to haggle with the sales person and then the "closer" on price. Each time feeling more and more pressure to buy something and settle on a price that I frankly wasn't sure I wanted. All of that changed when I met Jay Kim from Simpson Chevrolet. It took one phone call, one quote, one test drive, and the deal was done! Jay made sure that I got the best deal possible, including all applicable rebates available for my 2016 Silverado. When I told Jay that my work schedule wouldn't allow me to go and pick up the truck, he had it delivered to me at work. Signed all of the paper work at my office and had keys in my hand and a new truck within 15 minutes of the truck being delivered. Simpson Chevrolet and Jay will be my dealership of choice for many years to come. I will definitely be referring friends and family members! Thanks Jay!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

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