Customer Reviews of AutoNation Honda Costa Mesa
Great service
byon 04/10/2024
I recently visited AutoNation Honda Costa Mesa looking for a car for my daughter who is turning 18. We went just to browse but we ended up purchasing a new Civic! Our salesperson Tabby was amazing. She answered all our questions and made us feel at ease and not pressured at all. She was patient friendly and knowledgeable. Mr Grande was amazing as well. He got us in and out of there and stayed after hours to close the deal. We highly recommend this dealership.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great Experience
byon 11/10/2023
Staff was respectful and helpful. 5/5
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Customer Service
byon 11/09/2023
I usually go in to get an oil change. I'm able to schedule my service without issue. Once I'm there everyone is very friendly and professional. The waiting area is nice and clean with complimentary drinks. Wait time is about an hour but if it's longer they arranged a Lyft to drop me off at work. Happy with my experience and service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Happy Ridgeline
byon 11/09/2023
A1 service stop. Was in and out fairly quickly
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
1st Time visiting this dealership
byon 11/08/2023
Went in to purchase a new vehicle and being a first time buyer my odds were very limited, thankfully Mr. Hamzeh Alam was my sales person and provided the best customer service anyone can ask for when coming in to a dealership, he was able to provide a very good deal that fit my budget and walked out with a new car... I'm very happy with my new vehicle which is a Honda Civic Sport Hatchback 2024, 100% recommended to ask for Hamzeh Alam as your sales persos
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Why I Rate AutoNation Honda Costa Mesa as Top Notch
byon 11/05/2023
A a new customer of AutoNation Honda Costa Mesa, I have had a few outstanding experiences working with both the sales and service teams. They were professional, honest and direct, which is what I look for in a car dealership. Here’s my story. Day 1: While having my 2013 Honda diagnosed and serviced, I walked over to the sales department to kill some time. Long story, short… At the end of the day I drove home in a new 2023 Honda. As one of two remaining Accords for that model year (everything else was 2024), I got a very good price. Day 2: Unfortunately, there was a problem with the driver assistance technology warning lights flashing on. A web search revealed that the problem was shared by some other Honda owners. It was often difficult to diagnose. Sometimes it went away. Sometimes it didn’t. Day 3: The problem was quickly diagnosed but supply chain shortages meant a long wait for the repair. The sales department followed up and offered a direct, one-for-one swap with an identical model - expect it would be a 2024, which was the latest model year. Of course I took the offer. To me, that was truly commendable and a statement on the high quality of support that the service and sales teams provide their customers. Naz Moradshahi Javid helped with the purchase of the 2023 model, and Habib Abdukarim helped with the 2024 model. Both of these people were extraordinarily helpful and very pleasant to work with. (Not at all the ’pushy’ sales person type.) For both cars, Austin Grande helped with all the purchase and financial options as well as assembling the associated paperwork. Cristhian Plascencia and Michael (didn’t get his last name) helped me in the service department and they were great to work with. Thanks to those people who helped me directly and thanks to AutoNation Honda Costa Mesa! P.S. I am left with one question that, if someone couldn’t answer, I would greatly appreciate. I also bought the Vehicle Protection Plan that AutoNation offers. The terms were better than Honda’s Extended Care Plan. I trust the reputation of AutoNation. But I am unable to find the name of the specific company that provides this plan. This leaves me somewhat uncomfortable. I do know that the AutoNation Protection Plan is administrated by Consumer Program Administrators, Inc. But it’s also difficult to find factual information on this company as well through a web search. If anyone can provide additional information on this plan and its provider/administrator, I’d appreciate it.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Thank you Enzo and AutoNation Honda of Costa Mesa
byon 10/26/2023
After researching and deciding on a new car, I filled out a form online to help facilitate the process of finding and buying the car in Orange County, CA. I was immediately overwhelmed with phone calls, emails and texts from a variety of dealerships. However, from the very start, I was impressed with Enzo Achouri of AutoNation Honda of Costa Mesa. Enzo was straightforward, friendly, helpful and professional. As the vehicle was not yet available at his dealership, or any dealerships locally, he set up realistic expectations for delivery and discussed pricing, earning my trust and respect along the way. At the end of the day, Enzo delivered exactly what he promised and I got the car I wanted at AutoNation Honda of Costa Mesa.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
2024 Civic Sport
byon 10/22/2023
I had an easy and smooth experience on buying my car. They answered every question that I had and were helpful on finding the best terms for me. From the start, the service was great. I would recommend to family and friends if they need to buy a car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Honda acord ex
byon 10/21/2023
Exelente trato todo el personal hamables serviciales el vendedor exelente resolvio todas mis preguntas y en la negociacion fue lo mas Claro y accessible con lo que yo queria hacienda su trabajo exelente mente bien .ya recomende a auto nation honda de costamesa con todos mis familiares y conosidos.. esto contento de perteneser a mi nueva Familia AUTO NATION de costa mesa ..
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Top-Notch Service for Oil Change and Transmission Fluid Replacement
byon 10/19/2023
I recently had my car serviced at the local Honda dealership, where I opted for both an oil change and a transmission fluid replacement, and I'm pleased to share that my experience was overwhelmingly positive. The process was incredibly convenient and efficient, with only the slightly higher cost serving as a minor concern. From the very start, the appointment process was smooth and hassle-free. Upon arrival, the staff greeted me with a warm and friendly demeanor. They efficiently collected all the necessary details and swiftly moved my car into the service bay. The speed at which they operated was impressive, and I was pleasantly surprised at how quickly I was back on the road. This is a huge advantage for those of us with hectic schedules. The expertise of the technicians was apparent in the way they handled both the oil change and transmission fluid replacement. It was evident that they were knowledgeable and skilled, giving me peace of mind that my vehicle was in excellent hands. Although the only drawback to this otherwise outstanding experience was the cost, it's important to note that you get what you pay for. The service was of the highest quality, and while it may be a bit more expensive than other options, the assurance of having a reliable team work on my car was well worth it. In conclusion, the Honda dealership provided me with top-notch service for both the oil change and transmission fluid replacement. The staff was not only friendly but also incredibly knowledgeable, making the overall experience a truly positive one. If you're willing to invest a bit more for quality service and expertise, this dealership is a solid choice for your maintenance needs.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
1 Comments
Needs improvement
byon 10/15/2023
I have been to multiple places to get my services done for my car. This place is the worst, now I know a 30 minute drive is better than a 2 minute one. All they car is about up selling for services which is more money. They don’t car about you and your car. The first time I had an issue was I called them to make an appointment, I show up for the appointment I’m not on the list. I check the number same number, I wrote it done and repeated it to the lady on the phone. This time no worker is friendly , nor do they look like they care
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
1 Comments
oil change
byon 10/13/2023
Very fast and informative. Great experience.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
AutoNation Service - Honda
byon 10/13/2023
Getting my service done was easy and it was completed well before I expected.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Honda Passport Service
byon 10/09/2023
Michael serviced my Honda Passport and did an excellent job and was very helpful and efficient.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Easy in and out
byon 10/07/2023
Got oil change and recalls done. It was pretty easy dropping off and leaving the car for the day to pick up after work. Online payment was very easy. Only thing lacking was the communication with the service agent. It comes down to who you get. One can be mediocre while another is excellent.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Not Like Other Dealers
byon 09/27/2023
I bought a car from them around a week ago at this point, and everyone during this whole process was amazing. The car I came in for was a 2023 Civic Hatchback which ended up getting sold before I was able to come in, which obviously really sucked but they ended up showing me a couple cars that were similar that I might be interested in. I test drove a couple and decided that I really liked a 2018 Civic EX-L that they had pre owned in the back. There was no heckling or pressuring to purchase a vehicle like most dealers which I really appreciated since this was my first time financing a car instead of buying one in cash like I've done before. Both Omar and Habib were the nicest and always kept me updated on what was going on and how everything is going to proceed. I really enjoyed doing business with them and will be coming back/recommending this place to others!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service
byon 09/25/2023
Excellent customer service, friendly, knowledgable, professional and proactive
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Oil change
byon 09/15/2023
Fast service and respectful workers always on time with everything
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Satisfied customer
byon 09/14/2023
Super friendly and very helpful
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great service at AutoNation
byon 09/14/2023
I just took my car in for service and, as always, I received friendly, patient, and excellent service on my car. This is why I would not take my car anywhere else but AutoNation! They have my complete trust.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Good Value in a Tough Supply Market!
byon 09/11/2023
Excellent experience overall. Good inventory in a tough market; straightforward negotiation and friendly, consistent service from salesman.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
service for honda pilot
byon 09/11/2023
great customer service fast and prompt
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
1 Comments