Customer Reviews of Watson Chevrolet
Great purchase experience
byon 04/05/2023
My husband and I had a great experience at Watson Chevrolet. Our sales rep, Dan, and the general manager, John, are fantastic individuals and were so helpful. They answered all questions and concerns we had and continue to be accessible after our purchase. This is the 2nd vehicle we have purchased from Watson in the last few years and this time around was even more pleasant than the last. I appreciate their kindness and willingness to help . We are definitely going to go back to Watson when my husband needs to purchase a new car soon. They truly deserve acknowledgment for their great service.
- Recommend this dealer? Yes
- Did the dealer honor all commitments made? Yes
Watson purchase
byon 02/07/2015
Your staff did the impossible to get me into a new truck, I appreciate the efforts from the sales department, to finance, detail, and management. Thank you for all that you do to make customers happy.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Peter in service A+
byon 02/06/2015
Peter in service is a wonderful asset to your company. He makes the experience so much nicer and takes care of me and my family
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great Service
byon 02/05/2015
Luis Rivera is the best. Oil Change, Tire Rotation and a wash and Vacuum. I also got picked up. Service with a smile.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Watson Chevrolet treats us right!
byon 02/04/2015
After a half dozen purchases over the years Watson is the only dealership we consider. Once you've had the best why go anywhere else.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
First service.
byon 02/03/2015
Not sure that the RECALL issues with our vehicle were looked at like I asked. It doesn't appear on our receipt, no comments or details regarding the 2 recall issues. I don't want issues with our new vehicle.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
Air Conditioning repair
byon 02/01/2015
I had a problem with the air conditioning in my truck. I scheduled an appointment and it was taken care of within the day. While it was there they also took care of a recall on the vehicle, so I wouldn't have to bring it back again.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
2015 Tahoe ltz
byon 01/27/2015
The purchase was very easy and we were given a great deal. All mangers and Brian our sales guy was top notch. Best experience yet buying a new vehicle. Many thanks... highly recommended. ..
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
watson review
byon 01/22/2015
Had my car later than expected. Was given a free rental through Enterprise, but had to pay insurance for the rental on my own.. Over $100. Not really expected when I'm getting warranty work and recall work done. Michael Droubie was a good rep to work with though.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
service dept
byon 01/21/2015
I took my new truck in for its first oil change. Jesse worked with me and he was excellent.noticed a screw in my front tire .Jesse immediately told me he would fix it for me.we have purchased 3 vehicles fWatson in the past 3 years and you guys are tops! customers for life!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
2015 Traverse LXZ
byon 01/15/2015
Tom Thompson is a great salesman and spent hours helping us find the right car on New Years Eve. Great job Tom.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Pleasantly Surprised
byon 01/10/2015
Frankly I was surprised. Usually I get the feeling at a dealership that they are doing me a favor by taking me as a customer. That was not the case here. After leaving two phone calls for Brandon and never getting a call back I figured here we go again. But I received a call from Julio who was very nice and we made an appointment that was convenient for me. When I arrived Luis helped me out, showed me to the customer lounge which was stocked with coffee, fresh fruit and sweet rolls, comfortable seating and a pleasant atmosphere. I was there for about an hour which was acceptable. Luis came and got me and I was on my way. And this was for a factory recall. If your salespeople are as courteous and helpful as Luis was, you've got a winning combination. Depending on your car pricing and based on the service I receive I would consider Watson Chevrolet in the future.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Purchase of 2014 Chevrolet Sonic
byon 01/06/2015
Top notch service without any pressure to buy. Every person I dealt with gave me the best service and truly worked within my budget. I would recommend them in a heart beat.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Silverado sales experience
byon 12/19/2014
Everyone interfaced with were very professional, knowledgeable, and friendly. Steven Gonzalez was very helpful in showing and explaining all of the features of the Silverado High Country and the differences and advantages of the different trim levels.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Watson Chevy service Dept
byon 12/19/2014
My service rep Robert Ruiz has repeatedly responded to my service requests quickly and in a professional manner! Most times I wait for my car and when I do he keeps me appraised of the progress in a timely manner. I have never been left to wonder what the heck is going on. He also informs me what issue has been discovered in terms that are easily understandable. His time estimate to job completion have been spot on each time. Recently my wife had issues with her Cruze while in Phx. The dealership she took the car to was not helping her in the way I have grown accustom to. I contacted Robert had he played a big role in solving the issue my wife was having. Robert is one of the best service reps I have delt with at Watson! Well if you are wondering if Robert offered me pizza to write this about him..... Well he didn't.... :) He really takes care of me, my wife and our vehicles!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great Job Watson
byon 12/19/2014
Staff was very helpful and polite. The person in charge of my car was ready to take the car and informed me of the estimated time it was going to take. Other Watson personnel was very courteous and helpful as well.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
A-Grade Service
byon 12/19/2014
I was very pleased with the efficiency, courtesy and knowledge of the men who worked to solve my problems. That quality of service is rare!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Tahoe
byon 12/19/2014
They are all great at Watson, that is why we keep buying vehicles there and only get them serviced there also.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Car Shopping Experience
byon 11/16/2014
When we arrived we were immediately approached. Our dealer worked with us as much as possible to get our payment where we wanted. The warranty person throughly answered any questions and concerns we had regarding what we were purchasing.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Best Customerv Service!
byon 11/15/2014
Absolutely love this dealership! They know how to treat their customers! I purchased a new 2014 Chevy Malibu on Costco's recommendation, several weeks ago. Last week while driving down the street a box flew from the sky and slammed into the hood of my car, scratched and dented it. They are repairing for me and have loaned me a 2015 Malibu to drive for FREE, while my car is in their shop. That's Awesome customer service in my book!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Happy AZ Customer
byon 11/14/2014
Recalled for ignition switch. Everyone from the time I made an appointment to leaving your facility was extremely friendly, efficient and capable.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Coolant leak
byon 11/12/2014
prompt, courteous, and efficient service. problem was solved and repaired in less time than quoted. outstanding service. will definitely return to Watson
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Customer Satisfaction is #1
Watson Chevrolet Inc is your trusted dealership in Tucson and the reason why our loyal customers keep coming back. We take pride in serving Tucson, Green Valley, Marana and Oro Valley, AZ Chevrolet customers. From the first time you enter our showroom or when you service with us, you can expect to be treated like family, each and every visit. We invite our Oro Valley and Green Valley, AZ Chevrolet shoppers to take a look at our extensive inventory. We also offer competitive lease specials, finance options, and expert auto maintenance at our dealership. We are dedicated to providing exceptional customer service, and being an integral part of our community.
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