Eckenrod Ford Lincoln
Customer Reviews of Eckenrod Ford Lincoln
Eckenrod Ford Review
byon 03/26/2024
The sales team remained late to allow me to test drive and purchase my vehicle. All items the dealer replaced in prep for selling the vehicle that salesman shared with me had actually been performed. I verified this with another Ford dealer and was glad to hear this!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Buyer
byon 01/11/2024
Love the Acadia and the experience was quick and easy.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2024 Mustang Ecoboost Fastback
byon 12/27/2023
Great experience all around. Great value and easy negotiations. Sales associate was wonderful to work with and was never pushy about any part.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Eckenron Ford- Great Customer Service
byon 09/18/2023
The Finance and sales department at Eckenrod Ford was patient and understanding to my situation and needs. They delivered exceptional customer service from beginning to end. I would certainly refer anyone there for their next purchase. Thank you, Jake, Nathan and Kali.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Eckenrod Ford superb customer service
byon 09/14/2023
No hassle service makes you feel like you're car shopping in your living room. The entire team made my purchase experience quick and easy. #1 place to go first.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Bad car
byon 06/09/2023
I broke down the day after buying . This has never happened before
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
OWNER
byon 06/05/2023
We bought a 2022 Ford Escape from Eckenrod Ford in Cullman Al. Karen Dawson was our sales person and was very helpful and knew her job well . She helped me set up my Ford Pass and explained everything I needed to know about the car..Good job by all at the dealership..
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2019 Ford Ranger Pickup0
byon 02/14/2023
I was doing an internet search, found this vehicle on their site, contacted them saying I wanted the vehicle. Done deal. Drove 4 hours to pick it up and everything was perfect.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Eckenrod is the best!
byon 01/26/2023
Eckenrod salesman Andy Chitwood was very knowledgeable and handled our purchase with utmost professionalism. He kept us informed throughout the process and followed through on every detail.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
21 expedition
byon 01/19/2023
Had an awesome time purchasing my wife a new expedition, Phillip Mann took care of us through the whole process. He never skipped a beat while I was going back and forth getting my son to the arenacross race here in town. Got everything done in a very timely manor and everyone was very professional. Look forward to the next vehicle in the future.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Hometown Dealership
byon 01/04/2023
Eckenrod is our new home for car purchases. Best car buying experience in years.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2022 explore
byon 01/03/2023
Andy chitwood was very helpful and would buy from him again
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
The Best
byon 01/01/2023
As always, great communication and friendly service by the folks at Eckenrod Ford in Cullman, AL.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
F150
byon 12/09/2022
Was a great experience overall. Would recommend this dealer. Brandon took time to answer all of our questions and went out of his way to schedule a test drive.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great Experience
byon 08/23/2022
It was rough in the beginning. But I’m the end they made everything right! I appreciate that.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Buying a new Ford Explorer
byon 09/15/2021
We enjoyed our buying experience with Eckenrod Ford dealer in Cullman. Our salesman was very nice and helpful ,staff was the best we ever had in buying and negotiating a deal . I would recommend to anyone buying a new or used vehicle.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2021 Ford F-150
byon 03/26/2021
The staff was very courteous and knowledgeable on the product they were selling. There is no doubt that I recomment to visit this dealer.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Professional
byon 09/22/2017
All I have to say is that if your looking for a car go see Ken Guess. What a professional, Christian man. Always made me feel comfortable. I would highly recommend him if your looking for an honest sales man.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Ford Focus
byon 09/21/2016
The sale process went smoothly and they got me exactly what I wanted in a timely manner I am very happy with my new car and plan to do all my future business with them
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
BEST BUYING EXPERIENCE EVER!
byon 08/07/2013
Everyone at this dealership is willing to do whatever it takes to make you a satisfied customer. I have no doubt that if I ever need their assistance they will be ready willing and able to help.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable
