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Crown Buick GMC

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Customer Reviews of Crown Buick GMC

4.8
Overall Rating
4.82 out of 5 stars(186)
Recommend: Yes (21) No (1)
Write a review: Sales | Service
5 out of 5 starssales Rating

Crown is King !

by Samantha on 04/29/2024

Crown GMC has a large inventory and will help you find what you were looking for. Boris is a great car salesman who only helps you buy a car if it’s what you want. We have now purchased all of our cars from Boris and Crown GMC. They just keep it simple.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

186 Reviews
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5 out of 5 starssales Rating

Crown is King !

by Samantha on 04/29/2024

Crown GMC has a large inventory and will help you find what you were looking for. Boris is a great car salesman who only helps you buy a car if it’s what you want. We have now purchased all of our cars from Boris and Crown GMC. They just keep it simple.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Looking for the best!

by Joe D on 03/26/2024

Betty and I were really impressed with the excellent help we got from Boris Cehic at Crown Buick GMC. He walked us through the inventory finding the perfect situation for us, a 2024 Buick Enclave Avenir. He and the Crown staff made the negotiating, financing and titling a smooth, painless process. Thanks to all

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great Sales Experience at Crown

by Frank House on 02/21/2024

Drew Oleson was outstanding at his salesmanship with me. He went well overboard in making certain I had a great experience and he succeeded! Max was also super in the finance side!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Very pleased!

by E Long on 01/31/2024

Fantastic experience at Crown GMC. Tammy Wagner and her Team were phenomenal. Would highly recommend if looking for a new car or truck!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Patience

by James on 01/29/2024

I worked with Drew Oleson, a sales assistant at Crown Buick, St Pete. I was shopping at several auto places in the area. Drew showed me several cars...a few test drives. He was very patient in knowing my situation...tried to show me what I was looking for,etc. Even though I ended up not buying from Crown, I have to give credit to Drew for his help, knowledge of the looked at cars and showing me potential deals. In the future, I would not hesitate to return to Crown Buick and again work with Drew. I would recommend him to friends.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No

1 Comments

5 out of 5 starssales Rating

Tammy Wagner, Our Agent and Product Specialist, 5 Stare Rating Again!

by Pat Quigley on 10/19/2023

Yesterday, much to our delight and surprise, we received a call yesterday from Tammy Wagner, our exclusive GMC agent and product specialist, letting us know that the car that she had built for us a 2023 Yukon Denali had arrived. She was so helpful to us, such a great resource to make sure that we receive the car that we wanted, with a second row bench seat in a Yukon essential for our elder dogs. She worked with us to build our vehicle and made it happen. For over a decade, we have worked with Tammy Wagner for our GMC needs, have a relationship of trust that generates through experience and relationships. She knows our needs as our family and needs have changed over time. We are so Thankful to Tammy for all her support and expertise which have and continue to be invaluable to our decisions. With gratitude for GMC Crown St. Petersburg, FL, and Ms. Tammy Wagner, Pat

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Tammy Wagner is amazing!!

by Barbara T on 05/17/2023

This is the second time we purchase a car fromTammy. Her earnest dedication, knowledge and experience shines through. She was able to seal the deal, gas the car, and get us out the door in no time. I highly recommend you go see her and she will get you the car you want in no time and leave you with a happy face.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

5 Stars for Jamie Williams

by Kate M on 05/01/2023

We ordered a vehicle from a different dealership in Dec 2022 with a delivery timeline of May 2023. In Feb 23, we were told there were still 15 orders ahead of ours and we were looking at 2024 delivery date. I reached out to Crown about a vehicle they had listed on their website, which ended up already having a deposit on it. Jamie went out of his way to find a vehicle that checked all our boxes and would be delivered before our May deadline. Thanks to Jamie and everyone at Crown!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Buick Enclave: my Retirement Car!!

by Cathy on 04/24/2023

Great service from Crown. This is the second car we have purchased from Crown. Thank you to salesman Boris Cehic- we love our car!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Give them a VISIT!

by TY on 04/10/2023

Our Salesperson Kyle Ahern and the team at Crown Buick GMC made our buying experience a pleasure. Kyle worked on our behalf to get the deal we wanted. Crown Buick GMC didn't pressure to us to pay for dealer add-ons. Before driving home our new vehicle, Kyle helped set us up with our GMC app and showed us how to navigate around. We are very pleased with the dealership and would recommend to every to stop by.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Michael did a great job.. Was not pushy let me make the call

by Mel on 04/06/2023

Good customer service.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Trading in the Buick, and buying my new Mercedes

by wpprovost on 03/24/2023

I was at Crown Buick that day, using a complimentary coupon for a multi point car inspection. I had brought in mother's car to see what the trade in value would be. My mother had recently passed, and my siblings and I were trying to figure out what to do with my mother's car. Her Buick Encore was the second Buick we had bought from Crown. We had serviced her car there because we trusted Crown. While I was getting the multi-point inspection; a Mercedes on the lot caught my eye. I was quickly engaged by the sales staff. I was assisted by Drew Olsen, Howard Wilson Jr., Jason Crooks, and Spencer Guy. I felt confident that I was being assisted by a professional staff that cared. I was nervous about the car that I was considering buying. But the staff walked me through the pros and cons and made every effort to listen to me and aid me in my decision to purchase a new vehicle. Without the calming effect that the Crown staff had on me, I would not have bought that Mercedes. It was the correct decision for me, and I have the staff at Crown to thank.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

1 out of 5 starsservice Rating

Crown GMC

by Brennen813 on 03/15/2023

You guys can’t seem to fix my water leak @ the back glass window on a 2020 GMC AT4 Black Widow. The back window was just replaced by you guys twice now and after only being out of the shop for only 40 days and a new water leak. There’s NO EXCUSE FOR THIS

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

1 Comments

5 out of 5 starsservice Rating

1st service on my 22 GMC Terrain at Crown Buick / GMC

by Bernie Hoff on 03/14/2023

Jacquel, my service advisor, was extremely professional, came out and greeted me and explained everything pertaining to my service appointment to me upon my arrival. The customer waiting area was very clean and spacious and I appreciated the free coffee. The service actually only took a little over an hour and again Jacquel explained all they did and escorted me to the service cashier for checkout. This was a very pleasant experience for me. Thanks,

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Tammy Wagner is the best!!!

by Mark J on 02/01/2023

Ask for Tammy Wagner. She knows the GM product inside and out. This was the best experience I've ever had at a car dealership!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Excellent Saleslady

by Gary on 01/24/2023

Dorothea Pack is excellent at being patient with my buying process. She did a thorough job in explaining how my vehicle operates. I highly recommend this lady.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

GMC for me Real winner

by Kathy Haveman on 01/24/2023

Dorothea Pack is the person that helped us with the vehicle we were looking at. Dorothea walked us through the whole process.She explained everything about the vehicle and made us very comfortable and confident in our choice.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great job Jeff Steinmetz

by Tony on 01/14/2023

I worked with Jeff Steinmetz on the purchase of my GMC Canyon. I had limited time to spend on shopping around in person so I used the internet in my search for a mid size pick up truck. Jeff did a great job right from the beginning in working with me and securing my truck. He did not play games and was up front with pricing and vehicle delivery. I greatly appreciate Jeff’s efforts and integrity in my transaction.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Ask for Spencer Guy!!

by Kyle on 01/10/2023

Spencer Guy is the man you want to see when buying a car. He’s straight to the point, and fantastic at giving you an idea of what you are capable of getting into with the finances you have available. He’s realistic and honest. Thank you for your help Spencer!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Second one.......

by Deano on 12/30/2022

I have a sales representative that can put a deal together......that you can't refuse! Thanks Tami Wagner that's why you're the best in the area.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Great Service

by Car Happy on 12/30/2022

Running our holiday errands and saw the check engine light on steady yellow, drove to Crown Buick, fortunately our advisor John Grundon was working and he ran out to take a look at the sensor. Found the problem had to leave the car for the replacement thermostat. Great to know that even thru the holidays you get GREAT service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

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