(855) 382-4209
Today 9:00 AM - 9:00 PM*
*At this time store hours may vary.
Sunday
12:00 PM - 5:00 PM
Monday
9:00 AM - 9:00 PM
Tuesday
9:00 AM - 9:00 PM
Wednesday
9:00 AM - 9:00 PM
Thursday
9:00 AM - 9:00 PM
Friday
9:00 AM - 9:00 PM
Saturday
9:00 AM - 7:00 PM

Customer Reviews of Mercedes-Benz of Coconut Creek

4.7
Overall Rating
(15)
Recommend: Yes (14) No (1)
Write a review: Sales | Service
sales Rating

Mercedes Benz of Coconut Creek

by attorneyharm on 09/11/2019

Great dealership at Mercedes of Coconut Creek. No games and honest salesman/managers.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

89 Reviews
Sort by:
service Rating

Amazing service

by Jeannette Cardenas on 02/17/2020

Every time that i need to service ine of my cars or if i had any problems I always go to Coconut creek dealer. My service advisor Rick Brown is the best, he answers all of my questions, he is so helpful and so professional.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

2 Comments

service Rating

Great Service

by MariaPE on 09/25/2019

Paul was excellent! Great Customer Service! Will definitely go back to MB Coconut Creek to service my car.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Mercedes Benz of Coconut Creek

by attorneyharm on 09/11/2019

Great dealership at Mercedes of Coconut Creek. No games and honest salesman/managers.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Inconvenience

by lovebird on 09/01/2019

They didn’t make it convenient for me at all when it was for me to pick up my car. The car was not properly cleaned, they left the plastic and the sticker trash in my glove compartment(unacceptable).

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

1 Comments

service Rating

Service Visit

by Russ Hutch on 08/20/2019

Robert Fitzgerald was very professional and down to earth. Robert explained two issues I have with my car for which I am very appreciative

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Annual service

by Chris Chow on 08/15/2019

Just got service yesterday. James was my service person, he is very professional to help out. Thanks James.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Car maintenance

by Kerryann on 07/11/2019

Kevin was very helpful, accommdating and professional

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Review on my 2017 E300

by Eric Ft Laud on 07/03/2019

The salesman was very responsive during the purchase but when a problem arose that he promised to address, he did not answer calls or texts. I called the sales manager many times and eventually called the general manager to find out the sales manager had left the company. The general manager did address the issue, not as the salesman promised, but we came to a compromise. The service department is fine and when dealing with finance, they were terrific. I would recommend this dealer with caution.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

1 Comments

service Rating

Excellent service

by Ana on 06/18/2019

Excellent service! Great and helpful staff!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Car Service review

by Reneeee on 01/23/2019

My experience at Mercedes Benz in Coconut Creek was exceptional. Rick Brown was very professional, polite and helpful. Alexa also was great.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Exceptional Service!

by Stephanie on 12/01/2018

My overall experience with the purchase of my new car at Mercedes Benz Coconut Creek, was exceptional. Jeff was very helpful throughout the entire process. He showed me all my options and I ended up selecting the perfect fit. Thanks to Jeff, it was an effortless process and I have no complaints. Extremely content with my new car!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

B Service

by Mercedes 1 on 11/17/2018

Excellent Serviced

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Routine service appointment

by AGarciaLopez on 10/23/2018

I always have a very nice experience with my car service. Rick is great and takes care of everything. If I have an issue, it is noted and addressed without concern.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Service B

by Deedeei on 08/27/2018

My advisor Glen was top notch prifesstional, friendly, informative

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes
service Rating

Service Appointment 8/14/2018

by Bronx27 on 08/20/2018

I had an appointment to have my driver side window glass replaced. My associate of contact was Paul Santa Maria, Paul was exceptional in knowledge & experience. My wife an I dropped off the vehicle & got it back within a few hours. Our experience was 5 Star & I would recommend Mercedes Coconut Creek to anyone.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Service for a recall

by Bellagirl66 on 05/07/2018

Glenn was awesome! In and out within an hour

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Excellence

by Daviduper on 02/07/2018

Wonderful experience. Very professional and courteous personal

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Best place to get a vehicle

by Linkyroberts on 08/30/2017

Friendly, knowledgeable and no pressure, the best experience, tops all other dealerships

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Great experience

by Agleason on 08/07/2017

We drove 3 hrs to look at the car we found online. It was well worth the drive! The sales rep Kianna was excellent and made the experience pleasant and easy. The car was just as advertised and better. I am enjoying my car very much!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Mercedes Benz Coconut Creek

by Lizettesreal on 07/26/2017

Most of the purchase initially was online. Daniel my sales guy was very informative, proactive and patient with all of my requests and inquiries. I hate being at a dealership for hours at a time and Mercedes Benz Coconut Creek provided a smooth timely transaction. Entire staff very courteous and attentive.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Consistently First Class

by Parklandlee on 07/13/2017

Jim Ganley is my service adviser and his consistent level of service is amazing. From scheduling the loaner car at my convenience to follow up calls to keep me up to date on my car he is fantastic. Its a dealerships people that make the difference and he exemplifies a truly committed employee.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
videos
about our dealership

We make buying and selling your vehicle easy. The price you see is the price you pay. Every 1Price Pre-Owned Vehicle we sell is one, no-haggle price and comes with a 5-day return policy*. Plus, we’ll buy your car and give you a check the same day, even if you don’t buy one from us. Now that’s easy.

*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.

what sets us apart
The Drive Pink campaign, continues to raise millions for cancer research and treatment. Every Pink Plate on the road helps put the fight against cancer on full display.
We offer a wide range of finance or lease programs with a menu that makes financing with us clear & simple.
Get a certified offer for your vehicle, guaranteed for 7 days or 500 miles at any of our locations. And we’ll buy your car and give you a check the same day, even if you don’t buy a car from us.
Our pre-owned vehicles are priced just right. Every 1Price Pre-Owned Vehicle is backed by a 5-day or 250-mile (whichever comes first) Money-Back Guarantee and a CARFAX™ Vehicle History Report.
Our Quality Certified Pre-Owned Vehicles are one, no-haggle price and backed by a Limited Warranty. We even give them the once over in 125 different places, so all you need to do is drive. Now that’s vehicle coverage you can count on.
Google Map
Amenities
Complimentary Coffee
Complimentary WiFi