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Thompson Chevrolet Buick GMC

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Customer Reviews of Thompson Chevrolet Buick GMC

5.0
Overall Rating
5 out of 5 stars(14)
Recommend: Yes (3) No (0)
Write a review: Sales | Service
5 out of 5 starssales Rating

Great People

by Fermin_O on 12/21/2023

Chris, Frank and Jimmy were amazing. Kyle was there helping me throughout the entire process. Thank you Thompson Chevrolet!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

14 Reviews
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5 out of 5 starssales Rating

Great People

by Fermin_O on 12/21/2023

Chris, Frank and Jimmy were amazing. Kyle was there helping me throughout the entire process. Thank you Thompson Chevrolet!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Amazing work

by Fermin_O on 03/16/2023

Paul and Tim in the Body shop took care of me and my vehicle. I was able to drop off my vehicle and get it back the same. Their professionalism and knowledge is top notch, and the new waiting room and lobby look amazing.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Awesome

by Sousa93 on 01/08/2023

Great place for selection of vehicles and extremely helpful employees

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

I Love Thompson Chevrolet

by JDMc_Guire on 04/11/2017

Fast and efficient service. Very friendly and knowledgeable staff. Always an inviting atmosphere. I would definitely recommend to everyone I know.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Very satisfied customer

by BrentandTeresa on 12/06/2015

Everyone is very friendly and each time I come in for service my salesman Carlos says hello and checks with me to see if there is anything he can do for me. I really appreciate your dealership.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Excellent

by Kevin_David_64 on 11/28/2015

Our experience with and at the Thompson dealership has been superb. From the first contact by my wife on the telephone to the time spent with the sales and finance personnel at the dealership, our experience has been excellent. It is probably the best experience we've ever had with a dealership in the forty years we've been buying cars and trucks.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

2016 Chevy Malibu

by Carlee_F on 11/28/2015

Carlos helped me find my car and he was great. He didn't hound me as soon as I pulled up, he listened to what I said, and he was extremely helpful!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Buying our new 2016 GMC Canyon was a good _ experience

by Den_horses99 on 11/14/2015

We were very happy with our treatment at the dealership we even got to meet the owner and talk about his Racing Quarter Horses. We never felt pressured to buy and that was very appreciated. When my husband went back to get his accessories installed the service department was quick and did a great job.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Silverado 1500 Purchase at Thompson Chevrolet

by AllanHR on 06/18/2015

I know everyone involved with our purchase worked diligently to make sure we received everything we asked for. More than that, I respect the maintenance service that will be done over the years that we will own our vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Carlos Medina

by wazzu89 on 05/01/2015

Carlos was very understanding of my personal situation from trading in a car we purchased brand new and had so many memories with, to our financing. He was very supportive and compassionate. My husband just had back surgery, so we needed a different vehicle, and he was there every step of the way.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
4 out of 5 starsservice Rating

cheverolet service survey

by Briana47 on 02/26/2015

I think your establishment does.a very great job taking care customers. U guys provide great communication. And I love how customers.are treated. I got a ride.home.once from.you guys and also a rental for work while you worked on my car. Your emoloyees are very nice and always smiling too. Everyone is very helpful as well. Only complaint I have is after my vehicle was serviced I noticed some stains in my seat belt like someone had been eating. No one has been in my back seat either and there were food crumbs. I had just purchased that vehicle from your company too. Not sure how to get the stains off the seat belt though. Other than that I'm very pleased. Briana Cuen

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable
5 out of 5 starsservice Rating

car service

by trod628 on 12/23/2014

I was surprised how fast my car was DONE!!! really impressed!! Previous service was disappointing! Time it took to have a visor replaced was disappointing... LOVED it this time!! Thank YOU!!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable

1 Comments

5 out of 5 starssales Rating

Best Customer Service

by Ricardo_Llamas on 08/27/2014

Salespeople were very honest and upfront and didn't play games. Made my experience very pleasurable. This is my second vehicle that I purchase at Thompson Chevrolet within a year, I travel over 300 miles round trip because of their excellent customer service.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

3 out of 5 starsservice Rating

Engine light on...

by 69chevyguy on 01/06/2013

Took the car in for an Engine light and thought it would be good to get an Oil change. The work was done and $750 later, the car was left a mess, inside. A greasy shoe print on the driver side carpet. Spending all that, I'd expect a vacume and even a CAR WASH (Sat. $15 Special). Whatever happened to coustomer service? The sevice manager told me the hourly labor was going up from $90 to... Doubt if I'll go back.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Not Applicable

1 Comments

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