Koehne Chevrolet Buick GMC Car Dealership Marinette Wisconsin

service Rating

Body work/Service

by MJBastian on 04/29/2023

Excellent body work. Michael has great customer service.

Recommend this dealer? Yes
Were you satisfied with the quality of work performed on your vehicle? Yes
Did the dealership complete the work within the timeframe promised? Yes
Did the dealership provide you with an accurate quote of the work to be performed? Yes
Do you feel the price paid for service(s) was fair and appropriate? Yes
Did the dealer honor all commitments made? Yes

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service Rating

Oil change, tire rotation.

by Notonlyone on 12/21/2022

Tires only rotated on passenger side🤦‍♂️ how do I know. I marked my tires.

Recommend this dealer? No
Were you satisfied with the quality of work performed on your vehicle? No
Did the dealership complete the work within the timeframe promised? Yes
Did the dealership provide you with an accurate quote of the work to be performed? No
Do you feel the price paid for service(s) was fair and appropriate? No
Did the dealer honor all commitments made? No

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service Rating

Very disappointed

by MaryLynn on 04/28/2022

I took my 2020 Enclave with about 15,000 miles on it in for an oil change and tire rotation. That part was fine. The main problem was my navagation system quitting while on a trip. They weren't able to fix it and said I would be called the next day. I received a call on Friday, April 22nd and was told they were researching the matter. It's now April 28th and I've had no further communication from Koehne.

Recommend this dealer? No
Were you satisfied with the quality of work performed on your vehicle? No
Did the dealership complete the work within the timeframe promised? No
Did the dealership provide you with an accurate quote of the work to be performed? Yes
Do you feel the price paid for service(s) was fair and appropriate? Yes
Did the dealer honor all commitments made? No