Don Johnson Chrysler Dodge Jeep Ram
Customer Reviews of Don Johnson Chrysler Dodge Jeep Ram
Best Dealer Experience - EVER!
byon 04/13/2023
I was searching for a 2023 Last Call SPWB Challenger. Ray Nelson, guided me through the order process, ensured I know all the options I needed and then kept me informed through the 6 month wait it took for this amazing car to arrive. He was so passionate about the car and even stayed late the night it arrived to take photos and secure the car. When I went to take delivery it was better than I ever imagined. The entire purchasing process was streamlined, kind, welcoming, and customer focused. If you need a new vehicle, stop looking around and go to Don Johnson...you want a Mopar performance machine - Ask for Ray!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Best Dealer Experience - EVER!
byon 04/13/2023
I was searching for a 2023 Last Call SPWB Challenger. Ray Nelson, guided me through the order process, ensured I know all the options I needed and then kept me informed through the 6 month wait it took for this amazing car to arrive. He was so passionate about the car and even stayed late the night it arrived to take photos and secure the car. When I went to take delivery it was better than I ever imagined. The entire purchasing process was streamlined, kind, welcoming, and customer focused. If you need a new vehicle, stop looking around and go to Don Johnson...you want a Mopar performance machine - Ask for Ray!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great Experience as Always
byon 03/21/2023
We've worked with Ray Nelson, Brent Craine, Bob Cifaldi, and the rest of the Don Johnson's Cumberland team for years and that won't be changing anytime soon! Recently moved about 2 hours away and STILL come back for all our service and new vehicles because we know we will always be taken care of and treated like family.
- Recommend this dealer? Yes
Service review
byon 09/16/2022
Professional and care about their customers
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Rebel yell!
byon 09/01/2022
Great people that genuinely care about your shopping experience
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Loving my new Jeep!
byon 06/24/2022
Nice, new building with friendly staff. Suzy was phenomenal to work with, as always!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Good low pressure experience
byon 01/28/2022
They value the customer with a no pressure approach to selling you a vehicle
- Recommend this dealer? Yes
- Did the dealer honor all commitments made? Yes
Professional all the way
byon 06/24/2021
Could not have had a more positive car buying experience. Transparent, accommodating and patient.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Wonderful
byon 06/23/2021
Ray Nelson and Kerry Stetler were wonderful to work with getting my new Ram 1500. Suzy was also wonderful getting the paperwork done. I would recommend anyone to purchase a vehicle from them.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Still My Hometown Dealer
byon 05/21/2021
We've worked with Ray Nelson, Brent Craine, Bob Cifaldi, and the rest of the Don Johnson's Cumberland team for years and that won't be changing anytime soon! Recently moved about 2 hours away and STILL come back for all our service and new vehicles because we know we will always be taken care of and treated like family.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Good experience
byon 03/18/2021
Ray was a very helpful salesman, he made it very comfortable, no pressure, a good experience. We were amazed how fast & easy it was.We would recommend Ray & Don Johnson Motors to others!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great Service! Very welcoming for my first visit there.
byon 01/07/2021
Great job! Appreciate the cleanliness and timelyness!
- Recommend this dealer? Yes
Service
byon 09/26/2020
Oil change tires rotated and tire repaired. Done on time and efficiently
- Recommend this dealer? Yes
New Truck
byon 07/31/2020
Excellent all through the process. Bought a new Ford F-150 from the Cumberland office and everything went very well. Bob communicated well throughout the sale and even delivered my truck to me. Would highly recommend Don Johnson motors for your next vehicle!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Oil change
byon 06/12/2020
Excellent service. Friendly. Courteous.
- Recommend this dealer? Yes
Purchased Used Ford Escape
byon 03/20/2019
The staff at this dealership is absolutely amazing. They answered all my questions, walked me through everything I needed to know about the vechile I was purchasing, replied quickly, and very easily accessible. I have never felt so welcomed in a dealership before. I would 100% recommend this place to anyone for your car needs. I will be back!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes