Bergstrom Lexus of Appleton
Customer Reviews of Bergstrom Lexus of Appleton
Professional and Customer Service Oriented
byon 12/19/2014
From my initial inquiry by internet to Joesph Braun, to a tour of my new Lexus with Delivery Specialist Allie England, my experience was exceptional. All my questions were answered thoroughly and professionally. Living over 3 hours north of the dealership proposed a problem as to how I would pick up my new car. Providing customer service above and beyond the norm, Bergstrom sent Al, a delightful gentleman and driver to pick me up at my home! I would definitely buy my next car from Bergstrom.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Our experience buying a car from Bergstrom Lexus
byon 11/17/2014
The Bergstrom staff was very friendly, courteous and knowledgeable. The lounge area was comfortable and well-equipped with drinks and snacks. "Guests" are treated very well at Bergstroms and we never felt ignored or neglected. But the BEST part of the whole experience was driving home in a brand new Lexus!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
RX350
byon 10/30/2014
you had the exact RX350 / color that we were looking for. Your staff was extremely helpful and professionally courteous. We were very happy with the entire experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Ease of purchasing a vehicle
byon 09/12/2014
The ease of coming in telling someone just what I am looking for and usually within 24 hours they have found it and within a few more days, the car is here, cleaned, prepped, paper work ready and run thru of car features and DONE! LOVE IT!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Bergstrom
byon 08/09/2014
All the sales personal were very helpful and accommodating which resulted in stress free buying experience. The fact that we came to a mutual agreeable price on the car with very little negotiation is most appreciated.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
overall great experience
byon 07/24/2013
Positive attitude friendly environment ready to help
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes