Customer Reviews of AutoNation Toyota Spokane Valley
Jeff Verhoef
byon 04/21/2024
Max and Kylee took real good care of me and my girlfriend here today! Very knowledgeable, easy going, and helpful for me buying my first vehicle! Thank you both so much!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Not satisfied with post sales.
byon 04/26/2024
I happy with the deal I got on toyota crown platinum trim but post sales it’s really hard to reach out to sales representatives. Its almost really frustrating making multiple calls to get a single piece of information.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
1 Comments
Jeff Verhoef
byon 04/21/2024
Max and Kylee took real good care of me and my girlfriend here today! Very knowledgeable, easy going, and helpful for me buying my first vehicle! Thank you both so much!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
R.Max
byon 04/13/2024
Easy, fast and professional!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Got a 2011 Buick
byon 04/06/2024
I had talked to Max over a month ago and explained what I wanted. He texted me this morning and told me that a car that exactly fit the parameters I was looking for was in stock. I was really impressed that he kept me in mind. I drove over right away and checked it out and came home with the car later that afternoon. It’s an amazing car. Under 100,000 miles. And I got a service guarantee on the car to a really reasonable price. Thank you, Max!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
New Toyota 4Runner Owner
byon 03/28/2024
I had a great experience with Garrett P., one of salespersons at AutoNation Toyota. I recently purchased a new 4Runner from the dealership, and I must say that Garrett’s service exceeded my expectations. From the moment I walked into the showroom, I was introduced to Garrett. He patiently listened to my requirements and preferences, ensuring that he understood exactly what I was looking for. His knowledge of 4Runner was impressive, and he answered all my questions with clarity and confidence. What truly stood out was Greg’s commitment to outstanding customer service. He went above and beyond to make the entire process smooth and enjoyable. Whether it was explaining the features of the vehicle, assisting with paperwork, or arranging a test drive, Garrett was there every step of the way. His kindness and professionalism left a lasting impression on me. I felt valued as a customer, and it’s rare to encounter such exceptional service these days. Garrett truly embodies the spirit of excellence. Looking forward to enjoying my new 4Runner and recommending your dealership to friends and family.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great
byon 03/24/2024
Enjoyed the experience. They were very helpful.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Bought new car
byon 03/23/2024
Seamless experience beginning to end, knew the car I wanted, got the car I wanted. Salesman James was incredible!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
R Schaeferr (Max)
byon 03/17/2024
Max was a great salesman. The closer was bearable but Max was a pleasure to work with.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Purchasing a 2021 Toyota Venza from Auto Nation Toyota
byon 02/28/2024
We recently purchased a used 2021 Toyota Venza from Auto Nation Toyota. Everyone on staff were very nice and helpful. Jenifer Sweeney was very thorough in explaining all the features of the Venza, she was cheerful, professional and up front about the pricing. Adam helped us with the finances and paperwork and was great!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
AutoNation Toyota
byon 02/25/2024
Very positive experience. Would highly recommend. Our salesperson Drake was very informative and patient with our many questions.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great purchase experience
byon 02/24/2024
Max was great to deal with and everything was smooth and as promised.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Automation toyota
byon 02/18/2024
My experience was top notch! My salesman was extremely helpful and friendly.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Sales
byon 02/18/2024
Sales staff was knowledgeable and helpful to provide information about the vehicles interested in purchasing.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? No
1 Comments
Amazing salesman - Max
byon 02/18/2024
From beginning to end Max ensured we had the best service and got the best deal Toyota could offer.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Worst experience ever
byon 02/15/2024
Bought a truck from Paul Gilcrest, worst experience of my entire life. He made countless promises and couldn’t even fulfill one, On the test drive he said that the truck we are buying a 3000 mile 2023 Toyota tundra 1794 edition has 7 year 100,000 mile warranty, we get to signing papers and now turns out it only has 3 year 36000 mile warranty after we are almost complete signing papers, he then proceeds to say he never said that, there was 3 of us and we all heard the same thing. He then says he’ll make it right by giving us a employee 40 percent discount on a canopy and weathertec mats, i give him a call the following day and he quotes me $1800 with the discount after I got a quote from them for 1400. He a complete [non-permissible content removed], I will never buy from auto nation again neither will any of my family or friends, by far the worst experience of my life.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
1 Comments
Above and beyond
byon 02/10/2024
My sales rep and the manager both went above and beyond. Listening to all my criterias and fining me the perfect car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
RAV4 Purchase
byon 02/10/2024
I went to AutoNation for a new vehicle purchase. We were able to do the purchase and went smooth and fast. Paul Gilchrist was very efficent and patient with somebody who was full of questions.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Happy with my new Highlander Hybrid Nightshade
byon 02/08/2024
This was a great buying experience with friendly service beginning to end. Thanks Byron, R-Max and Kylee!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Taylor is the best!
byon 02/05/2024
Came in and bought a RAV4! Taylor made the process fast and simple. Definitely the best sales rep I’ve had personally and professionally. Go see Taylor!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Quick, efficient, no bs....
byon 02/02/2024
This was my 4th car in 7 years from this dealer. Test drove several vehicles. No pressure. No upselling. No tap dancing. It was a done deal at my price in a much shorter time than expected.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Rav4
byon 01/31/2024
I had a great experience with autonation toyota they worked numbers were patient and did great! I love my new car and Wayne the sales man has lots of experience ave knowledge.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
1 Comments