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Evergreen Ford Lincoln

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Customer Reviews of Evergreen Ford Lincoln

75 sales Reviews
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5 out of 5 starssales Rating

Love my new Ranger!

by Erik S on 10/20/2019

Ben is awesome! He took the time to show me several different trucks in different trim levels and he really helped make my decision easier!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

2 out of 5 starssales Rating

Make sure to come with a checklist before buying

by SJL on 08/04/2019

The accessories manager was great to work with. The finance manager was great to work with as well. However, the hand off of the vehicle from the cleaning/detailing to basic overview of operating the vehicle to scheduling my first maintenance visit was severely lacking. I was also informed late in the process that their was only one key FOB. What really took the cake was that my credit was ran without permission or my knowledge for a cash transaction. Finally, the car we used as a trade in was posted on their site with pictures that included my wife's personalized license plate. This dealership has some work to do. Michael's Toyota in Bellevue does a much better job on vehicle hand-off.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Perfect sales team

by Wade_19N on 06/04/2019

Tim and Mike where great. The easiest and best car buying experience I've had.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

1 out of 5 starssales Rating

Do not buy a car here

by Ugglegur on 02/25/2019

DO NOT BUY A USED VEHICLE HERE!!! 3 vehicles blew up in the parking lot (smoke billlowing) in one day!!!! Here is what happened with ZERO exaggeration: I traded in my car and drove off with an F-150 (2010 with 90k miles) which had the check engine light come on as I pulled it into my driveway... Ok fair enough it's a used vehicle and this stuff happens. I called Evergreen and they said drive it back the next day and they would look into the problem. They looked the vehicle over and said that there was $7000 in engine repairs needed and that they could no longer sell me the vehicle... I said okay, can I see the print out of the work that needs to be done. They brought me the work up and it was only $3500 in work that needed to be done (lies!!!)... I said okay, I will meet you half way... I'll pay $1700 to fix it and you pay the other $1700... they refused but said their is another vehicle they wanted me to test drive instead... I said fine, I am here to buy a truck so I'll try another one... this was a 2010 F-150 Harley Davidson with 100k miles... I took it for a test drive and it was shaking quite a bit on the freeway... the sales associate assured me it was the alignment... however when we pulled back into the dealership it literally blew up... seriously, smoke billowing from the engine, deep smell of smoke and oil... the sales associate demanded I get out of the car so he could hide it from the customers who were overlooking.... finally they said, why don't we try a Chevy since we aren't having any luck with fords...I'm... okay but this is a Ford dealership!!!! So we got in a Chevy Silverado, the thing blew up before we even put it in drive ... shaking violently... and the sales associate shut it off before smoke started billowing from this one. 17 hours spent at the dealership with nothing to show for except 3 blown up vehicles. They refused to work with me or cut me a deal on a working vehicle.. they handed me back my original vehicle that I had traded in., however they handed me back the car in terrible condition... my trades in car had sticker Residue all over the windows that I could not get off (they already had my car ready to sell), they had tried to wash my car but left scratches down past the primer ... my car was missing 60% of the floor mats that I had when I originally turned it in. And upon driving my car home, my car was idling rough, never to be the same as before... DO NOT BUY A VEHICLE HERE. There are plenty of other Ford dealerships who treat their customers better, and have vehicles that actually work and don't blow up. Let my wasted time benefit your future pirchases

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No

1 Comments

5 out of 5 starssales Rating

Great Experience

by Patti on 12/08/2018

Had a great experience at Evergreen Ford. I had Chris email me over a couple of weeks as he watched for a Ecosport for me. He advised me a great time to buy (for rebates etc) and got me a price I could really be happy with. My trade was handled fairly and the whole process took less than and hour on a Saturday and I was on the road in a new car. Chris and Gary were great no pressure and eager to make me happy. They made car buying fun! I would buy from them again.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Good experience

by Wes1985 on 11/22/2018

Janay is a very pleasant and honest salesperson. The atmosphere is friendly and low pressure. I was very happy with the price I paid for my F150.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Purchase of used vehicle

by ValerieC on 09/22/2018

Highly recommend Evergreen Ford! Jose was my salesman and was beyond helpful in the purchase of my new SUV! He is very knowledgeable, friendly and not the typical pushy car salesman by any means. He was more than willing to work with me on getting an awesome deal on my SUV!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Janay was AMAZING!

by Fabricator on 09/04/2018

Janay was AMAZING! Very friendly and extremely knowledgeable! Helpful and friendly, everything you want in a salesperson. No pressure, no hassle. KBB instant offer for my trade in was fast and easy. Posted price was what they sold it for, no issues. Great experience with Janay, go in and see her!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Wonderful team!

by mechellecheng on 08/29/2018

I can boast that Janay's first sale was to me. It may have been her first sale but she handled it like a seasoned salesperson. This was my fifth car buy from Evergreen. They never fail to impress me. Trevor & Michael are two of my favorite people. Add Cameron and Wally "The Brit" and it's always a wonderful experience!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Janay is Fantastic

by Duderriffic on 07/24/2018

We didn’t even expect to buy one car but because of Janay’s super laid back style, and her technical knowledge we ended up purchasing two cars that day. She never laid a cheesy line on us, there wasn’t a bit of pressure. She was on our team helping us find the right fit. Go to Janay! She’s the bomb.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

2 Comments

5 out of 5 starssales Rating

F-150 buying experience

by navigator1315 on 04/30/2018

Tim Haselman and the team there provided an excellent buying experience. Follow up has been great. thanks again!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

F150

by Cmramirez5 on 03/19/2018

It was an easy and quick process and Jeffrey was extremely helpful. I usually find car shopping and buying to be a painful and time consuming however this was quick and easy

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
4 out of 5 starssales Rating

Robert Cann works for you

by Superganz on 02/14/2018

From the first internet inquiry until finally closing on a deal, Robert Cann’s energy and desire to hook me up with a Lincoln was inspirational. Although, he may dangled more car than I could afford at first, after much back and forth, he found a way. You want this gentleman working for you.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Overall a great experience! Friendly staff and easy to work with!

by Gtassink on 01/31/2018

We had a great experience with Ken! He was very patient with us and showed us everything that was on our list. Highly recommend Evergreen Ford. Ken and Davey were great to work with.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
4 out of 5 starssales Rating

Evergreen ford

by Kuehnlen on 01/15/2018

Enjoyed my experience at evergreen ford. Salesmen were friendly and willing to help me get into my vehicle. Finance team was great too!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable
5 out of 5 starssales Rating

Happy Customer

by KeriCampbell on 01/10/2018

Buying a car at evergreen was such a breeze! A pleasant experience from start to finish ;) I won’t hesitate to refer anyone in the market for a vehicle to you guys - Ken, Gary, and The Englishman (who doesn’t drink tea) are the best!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Dadpool truck

by Dadpool on 01/01/2018

Tedy was excellent from the beginning when we we emailing each other and very respectful .Thank you for helping me get the truck of my dreams :)

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great trade in experience at Evergreen Ford Lincoln

by Squitter12 on 12/22/2017

The sales manager, sales rep, and finance manager all exceeded my expectations in working with me on a very challenging trade in when I had a major problem with a prior vehicle I had purchased from them I cannot say enough good things about the way this was resolved.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
1 out of 5 starssales Rating

Selling wrecked cars from Canada as Clean

by BradsEDmunds on 12/16/2017

DO NOT BUY FROM THEM, they sell some Canadian vehicles that they know have been in accidents and claim the carfax is clean. IF you want to buy one of the Canadian vehicles pull the carproof yourself (it is the Canadian version of carfax and shows the history of the vehicle while it was in Canada, they won't do it because they know it will show negative information). My experience was looking at a Tundra 1794 edition that has a clean carfax and autocheck but when you look at the carproof it shows an collision that took 14k+ to fix. The dealership kept refusing to show me the carproof, glad I spent the 20 bucks myself and saved myself from this disaster of buying from this dealership, I expected more from a large dealership like this, I guess the chase of mighty dollar bills will make a lot of people act shady.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
5 out of 5 starssales Rating

Excellent experience

by LancePerrin on 11/04/2017

I have bought 4 vehicles from Evergreen Ford. My last experience was the best yet. Instead of sitting in a dealership for hours going back and forth between the salesman and the manager the whole deal was worked out on the phone and online the day before. My entire time at the dealership was an hour and a half. Being that I live 2 1/2 hours from the dealership it made for a very pleasant experience. I received a fair trade and a good price for the Ford Fusion that I purchased. The staff was professional without any pressuring for the usual add on's and dickering with the vehicle price or trade in that usually occurs with most dealerships.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Evgergreen Ford 2nd car purchase in 7 years!

by jeppy4u on 10/16/2017

This was the smoothest car purchase I have ever had! I was able to get the majority of the transaction done via test message! We traded in our 2011 Ford Edge that was in the shop for repairs and were given top dollar for our trade. I showed up the next day signed the documents and drove off in my new Lincoln MKC Black Label! This is our second new car purchase from Evergreen Ford and we are so happy we stayed with them!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
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