Evergreen Chevrolet
Customer Reviews of Evergreen Chevrolet
Horrible Integrity / Customer Service
byon 01/19/2022
I had a bad experience combined with a complete write off of me as a customer by the GM (Tony) before he even heard my full question. I would avoid this dealership. I arrived to order a new vehicle and have my trade in evaluated today. NO service lights were on upon my arrival. The GM and others borrowed my key and checked out my vehicle (while I was left inside the showroom). After their look, they proceeded to tell me the "Service Engine Soon" light was on and implied this would take $2500 off the value of my car. It didn't matter much in the moment, as they proceeded to tell me that they could not order a new vehicle for me until 2023 (even though that's why I was there in the first place - a deception in itself vs. just telling me that on the phone when I asked before I came in). Upon starting my car and departing the dealership, there was indeed now a "Service Engine Soon" indicator lit up on my dash. I couldn't figure out why the light was not on when I arrived but it was after they looked at the car. I called the GM (Tony) to ask what, if anything, may have been done that could trigger an indicator to come on (i.e. run diagnostic, plug in computer, start with gas cap open, etc.) to see if this could be explained. Tony became immediately defensive, would not let me finish explaining the situation or my question...he simply said "take your business elsewhere." So I did. The experience itself was curious, but the GM's response has made me absolutely distrust this dealership and how they handle a potential customer. There are much better dealers elsewhere. P.S. I happened to have a picture of my dashboard prior to the visit and emailed it to the sales rep to show my mileage (no service now indicator light) and an after picture (which now showed indicator light on). The GM's response was don't care, don't bother. If this is the way the GM handles a potential customer, I cannot imagine how poorly his team may treat them after a sale. Bad culture. Avoid.
DON't BUY A CAR HERE!!!
byon 08/16/2017
I bought a car a month ago, found major rodent damage. Urine and feces in the air ducts and nest in air box. Chewed wires, chewed floor board and hard plastic. The previous owner obviously tried to cover the problem with sealant. They wouldn't pay the deductible. And made excuses that they looked at the car completely, when they obviously didn't. DON"T BUY A CAR FROM HERE!!!!!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable
1 Comments
Car buying experience at Evergreen Chevrolet
byon 10/18/2016
Our experience at evergreen Chevrolet was an amazing one. Jesse, the sales manager, was so helpful from beginning to end. One thing I most definitely appreciate is him recording video of the vehicle and making me feel as if I was there while I am an hour away in Renton. I will definitely recommend this location to anyone looking for unforgettable car buying experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Very happy customer
byon 10/07/2016
Friendly, polite, and professional salesman, desk manager and finance. Overall a experienced and easy to work with team, was not the dreaded drawn out process that happens all to often
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
My New Corvette From Evergreen Chevrolet
byon 10/03/2016
What was good about the purchase experience? Pretty much everything...this was my 2nd Corvette from Evergreen and my 7th vehicle from the same management team...I wouldn't keep going back if there were unresolved issues or a poor experience...
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Fairly painless experience
byon 09/04/2016
It was not high pressure dealing with Craig; we felt he was pretty honest with us. He has a lot of experience which gave us confidence about getting a good deal. After our purchase, he said he would take good care of us; it felt sincere and I hope he's true to his word!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
A happy buyer
byon 04/26/2016
How do you get a great deal on the car your want, great deal on your trade in, and at the same time not feel any stress and anxiety that comes with all these? Go look for Patrick, Jesse, and Kenneth at Evergreen. These guys are very easy to work with. They would be my first call if I am in the market for another vehicle.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Car Purchase
byon 04/03/2016
Sales people were informative and easy to deal with. Making the deal was not as arduous as other dealerships I have used in the past.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments