Checkered Flag Toyota
Customer Reviews of Checkered Flag Toyota
customer
byon 05/02/2024
Good personal service. No pressure. Clear and helpful information. The salesman is a good person to deal with.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Exceptional Service Timely Manner
byon 05/05/2024
Always handled in timely manner and work done properly.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Quality service from Autumn
byon 05/04/2024
My service provider was very clear with me every step of the way and went out of her way to explain both the fine details regarding which services/repairs were required and the quantified the exact improvements to my vehicle these services provided.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Awesome maintenance experience! Updates with video records.
byon 05/04/2024
Convenient, receiving updates about what's going on my vehicle and on time delivery/ check out.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Very good customer service
byon 05/03/2024
The service adviser Scarlet is very nice, very professional. She sent me text messages to update status of my car. I also like your shuttle service. Your dealership sent a Lyft drive to pick me up from my home when you don't enough shuttle drivers to od the job. I really appreciated this.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Toyota 20k scheduled maintenance review
byon 05/03/2024
good communication, rep checked us out on her lunch time period
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
customer
byon 05/02/2024
Good personal service. No pressure. Clear and helpful information. The salesman is a good person to deal with.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great service
byon 05/02/2024
Quick & easy
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Pleasurable Experience Start to Finish
byon 05/01/2024
It is always an efficient and pleasant experience. My service advisor, Dallas Wagner, is a pleasure to work with. Very knowledgeable and professional.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
New 2024 Grand Highlander Purchase - VERY HAPPY CUSTOMER
byon 04/30/2024
Communication with my sales associate, Daryl, was great from the day I was referred to him from a close friend. He was very patient over nearly 8 months as I moved through the different vehicles of interest to finally decide on the Grand Highlander for our family. The dealership itself is beautiful and very comfortable. At times other sales associates and team members had to step in and help if Daryl was out of work that day and each time was enjoyable. Alex finished up the final details of the sale on the day the car arrived as Daryl was out of work that day. Alex did an exceptional job moving the process along as I was limited on time. The sales manager Aaron Hall was also very informative as we wrapped up the final steps of the purchase. We traded in our family vehicle, 2021 Honda Passport. The upgrade feels worth every penny for our family of 5. We are excited for the many roadtrips ahead of us with PLENTY of space for cargo and memories to be made.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Service Appointment
byon 04/30/2024
Service personnel are friendly and efficient. They are always on point when service is required and scheduling is easy. Would highly recommend.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Five star experience
byon 04/26/2024
Friendly service advisor Scarlett kept me well informed throughout the day.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
service
byon 04/25/2024
fast easy friendly
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Superior Experience
byon 04/24/2024
Jordan was kind, professional and knowledgeable about the services offered as well as the car we purchased. The dealership itself, was clean, organized and efficient. I have worked with several dealerships in the area and Checkered Flag Toyota, and specially, Jordan were leaps and bounds superior.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Satisfied Customer
byon 04/24/2024
Communication was strong. Quick response and received live updates.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Routine maintenance visit
byon 04/23/2024
Scheduling was a snap, car was timely serviced and washed and vacuumed.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Best services!
byon 04/19/2024
Every single staff members I came in contact with were pleasant and helpful!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
FAIR AND NO PRESSURE
byon 04/18/2024
Less pressure than other dealerships. Only had to deal with my salesman(for the most part)
- Recommend this dealer? Yes
- Did the dealer honor all commitments made? Yes
My super great experience again
byon 04/18/2024
Always it's great experience in service department. Scarlet did a great job keeping me informed on the progress of my Tacoma.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great Experience
byon 04/17/2024
The staff was friendly, knowledgeable, and they weren't pushy when it came to making a sale.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
My New Dealership
byon 04/15/2024
Ryan Moore was knowledgeable, friendly and kept me informed all the way through the process of buying my new suv
- Recommend this dealer? Yes
- Did the dealer honor all commitments made? Yes
*****
byon 04/13/2024
Alyssa was A W E S O M E She was very easy to work with. She truly streamlined the process for me. I will certainly be bringing my vehicle back to her for my next service visit.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
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