Don Beyer Volvo Cars of Dulles
Customer Reviews of Don Beyer Volvo Cars of Dulles
BEYER BEWARE!!!
byon 01/23/2021
In November 2020, I purchased a vehicle that Beyer Volvo Dulles listed online. I was told it was in excellent condition with no damage and needing no work. I trusted what I was told and the pictures in the listing. I purchased the car and paid to have it shipped from Virginia to NJ. When the vehicle was delivered I was shocked to see significant pain damage, the cargo area was pulled apart and the brake job that was supposedly done was only the pads being changed. I found a work order, that was apparently ignored, in the glove box. I immediately tried to contact the salesman, but he didn't return calls. It's now been 2 months, and after speaking with several people at Beyer, I was sent a touch-up pen. I got 2 estimates for the paint repair that were $1150 & $1350.My communication is being ignored. This is by far my worst car buying experience I'm now stuck with a car that was grossly misrepresented, and in need of $1300 in body work. I've put 5 miles on the car since November DO NOT TRUST BEYER VOLVO DULLES WITH AN ONLINE PURCHASE BEYER BEWARE!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
Volvo XC60
byon 12/29/2016
the experience with Don Beyer was a positive one. The sales rep, manager and finance person all treated us with respect and acted in a very professional manner. They helped close the transaction in a timely manner, were very knowledgeable about the vehicle features and performance.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Don Beyer Volvo Rocks
byon 10/02/2016
I visited lots of dealerships to see if I should switch from Volvo and realized quickly why I chose Don Beyer Volvo Dulles three cars ago! So back I went again - and Julie (my salesperson) didn't let me down! She was easy going, supportive and just wanted me to find what made me happy! It was extremely pleasant experience! I would recommend Julie at Dulles location.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Car purchase at Don Beyer of Dulles
byon 09/28/2016
A very pleasant experience. Very professional and complete. Would recommend them to anyone buying a car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
2 Comments
very good sales experience
byon 08/07/2016
The sales person (Weinberg) was very responsive and helpful. The sales manager (Kesterson) worked very hard to find the right model for us. The financial transaction went smoothly.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Outstanding Experience!
byon 08/14/2015
Don Beyer Volvo has a treasure of a sales person! Her name is Karen Weinberg and she is one heck of a sales woman, she dealt with my hyper personality superbly! She spent a solid 6 hours patiently selling me a car, moreover, she was there way past closing time programming my phone and explaining every single detail & feature of the car. Of course, this is a car sales persons job, although it has never been my experience, at least nothing to this extent, and I have purchased many cars in my lifetime. (I have to laugh imagining the frustration of others who work there, waiting to do the tags & paperwork when Karen sells a car!) The lengthy time she spent with me was excellent, a customer win-win, which I now understand goes way back in D/B Volvo's history. Okay, I happened to be getting my BMW serviced across the street, it was a beautiful day, & after cruising the BMW lot, I decided to kill time heading over to Don Beyer Volvo, (no intention of actually buying.) Previously I owned a Volvo S60 and have missed it since the day I sold it to a friend in need of a reliable car. I love Volvo's because they drive & ride fantastic, are killer driving in snow (the F/W drive tears through it like nothing) they are built like a tank, and are reliable, solid, unpretentious luxury vehicles. I enjoy my BMW (although I despise the term "Beemer") which sounds so uppity & makes me cringe when I hear it. I am not the type who likes drawing attention to myself by the car I drive. HOWEVER, the black S60 is beautiful, sporty, sexy, and unquestionably draws attention on its own, along with amazing gas mileage, on REGULAR gas. I am not sure how a 5 cylinder pulls off the mileage it does with the power of a beast, but I love it. I drove several cars with Karen, wanting to see & feel the change's since my last Volvo, consequently, as my past S60, it drove like butter, what else can I say? When Karen explained the "Certified" advantages of this 2013 that had just came of a lease, It was the icing on the cake. The person that leased it kept the car immaculate, with not as much as a door ding or scratch on it. Still though, I was intent on "thinking on it". Then Karen came across the recently discounted price, which made it less in cost than all the 2012's on the lot, and it had significantly less mileage, my lucky day; she said go for it & I did! What a machine, I love driving it even more than the "ultimate driving machine". The S60 is so much car for the money, + 5 years of worry-free warranty protection makes me a more than satisfied customer! PS. I do own another Volvo, a beautiful 1964 PV544 3 speed that is rust free, drives great, and really does turn heads, it's my play car and a tribute to Volvo's longevity & roots as the original "safety" car. It even has factory installed seat/shoulder belts that I believe were pretty rare on cars in 1964!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great Experience!
byon 05/14/2015
We had a great experience from top to bottom. All our questions were answered and Ron did a great job explaining the ins and outs of the car we purchased. If there was something that he didn't know off the top of his head, he went to his associates and found the answer. Even the associates that were not dealing with us were super friendly. Then Kevin dealt with us during the paperwork and explained all our options that we can add to the car. Again, Kevin was easy to talk to and was able to explain the additional warranties and what they entailed. Overall a great experience!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Volvo XC60
byon 02/07/2015
I bought a used 2010 XC60 from this dealership. Overall it was great experience, pleasant and courteous people, quick to respond to your needs. Thank you for the smooth transaction!
- Recommend this dealer? Yes
- Did the dealer honor all commitments made? Yes
Marx( Bert) M. -Sales Department
byon 12/04/2012
Bert just sold us our first new volvo. He was a pleasure to work with , knew all about financing and the car warranties. He knows Volvo's like the back of his hand. What a pleasure buying a car from Bert and Don Beter Volvo in Sterling.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great buying experience at Don Beyer Volvo
byon 10/11/2012
Purchased Pre-Owned Certified 2010 Volvo S80 3.2 last week. Great buying experience from start to finish - nice car, nice price, nice facilities, professional staff. I would and do recommend this Dealer for New or Used cars - purchase car from Alex.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable
Great dealer, see Alex for superior sales
byon 10/05/2012
I have purchased several cars from Alex and he is always make it different. Easy, no pressure sales, variety of vehicles to chose from make this place is the first one to go to whenever a need for a new car comes. I have sent several friends his way and they all were impressed and left happy on new cars.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable
Great dealer, see Alex for superior sales
byon 10/05/2012
I have purchased a number of cars from Alex. Friendly and professional sales people make it fun, no pressure and easy going experience. I have all my questions answered and after a test drive I have left the place with a new vehicle.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable
My 5th Volvo from Don Beyer Dulles
byon 06/07/2012
Just picked up my new S60 last week and could not be happier with the buying experience. No pressure, excellent communications with the sales person and they gave me a plenty of attention through the whole process. They also gave me a very good price for my trade-in for the second time. The first time was in 2003 when I traded-in my 850. No one would give me anywhere close to what Don Beyer Dulles gave me. I definitely recommend them to anyone looking for either a new Volvo or a used car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great place for Volvo family
byon 08/14/2011
The team here seems very nice, I did not experience any hard sell or pushing at all. I was getting all the questions answered at a very chill and comfortable pace. I came in not even thinking that this place would match the deal or prices that I had in mind, but they did. I stated exactly under what conditions and prices I would get a new car, and they had no problem making my options easy to choose from. I got some accessories for my new car the same day and the cashiers and parts people were very nice and friendly. This place is very chill and nothing crazy like at some other places I've experiences. I will recommend this place to anyone who has a Volvo or thinking of getting one.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
4 cars purchased at Don Beyer Volvo Dulles
byon 07/10/2011
They have one of the smoothest, easiest sales operations that I've ever experienced. I've always received a very competitive price with no haggling, their trade-in appraisals are much higher than places like Carmax, the car and the paperwork were ready on time, and finalizing the sale took less than 15 minutes.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments