Premier Automotive
Customer Reviews of Premier Automotive
Poor communication
by 07/04/2023
onI contacted the dealership expressing interest in a used vehicle they had listed. They texted back several times, using multiple phone numbers, repeatedly asking the same questions, "Are you still interested? Can you come for a test drive today?" While refusing to answer questions about the vehicle. I asked whether there were additional fees, and how much the total price would be including taxes and fees. They kept ignoring me, then texting me back the next day with the same computer-generated questions.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
Price not what was advertised
by 07/13/2019
onI saw the listing on Edmunds for a 2016 Honda Fit at Premier Auto, which was listed as an excellent deal at the price of $11999. When I spoke to someone at the dealership on the phone and told him I would be financing the car, he confirmed the price. However, as I was filling out the paperwork for the financing I noticed it was displaying the price as $12999. I was told the difference was due to financing the car. The extra $1000 was not interest on the loan, it was the purchase price. In addition, a $799 processing fee was added, as well as a $649 pre-delivery fee. After I was convinced to purchase a warranty for another $2200, I ended up spending much more than I originally intended. I probably should’ve walked away instead of signing off on it. To make matters worse, the temporary tag I was given blew off the car on the drive home. Overall not a good experience.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
Great car buying experience
by 08/02/2018
onMy wife and i just bought a low mileage 2015 Honda CRV from Nas at Premier Automotive. The car was well priced but had previously been in a minor accident. For peace of mind, I arranged for a pre-purchase inspection with a nearby body shop to confirm that the repairs had been made well and that there was no hidden damage, and Nas made it happen. He got all the paperwork taken care of efficiently so that we were done within an hour when we came to get the car. I'm happy to recommend Nas and Premier.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes