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Safford Hyundai Springfield


Customer Reviews of Safford Hyundai Springfield

4.7
Overall Rating
4.75 out of 5 stars(69)
Recommend: Yes (11) No (1)
Write a review: Sales | Service
5 out of 5 starssales Rating

Very Pleased

by IP on 06/25/2022

This dealership really blew me away with the ordering and delivery of my daughter vehicle. She’s very pleased with the vehicle and back on the road now.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
69 Reviews
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5 out of 5 starsservice Rating

Great service!

by Chp on 12/28/2022

Excellent customer service. Quickly got my car in and told me how long the maintenance would take. The only place I take my Hyundais for service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
4 out of 5 starsservice Rating

E Edwards Review

by E Edwards on 11/23/2022

They did a good job. Car was returned quickly. Antonio was a good liaison.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Best Personal Service Ever!

by Garry Westcott on 09/09/2022

Service Manager “Peter” and Team Director “A.B.”, have worked in perfect tandem to deliver a professional and personal level of service I have not encountered before in my 74 years! I am a real customer and very glad I went to Safford Hyundai in Springfield, VA.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

A Plus Service

by Pat Martin on 09/02/2022

The staff was very professional and polite. I was there because of a recall. The repair was not completed because of the need for a part. There was no quote or price involved, so NA is a better answer for a couple of questions below.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Best Dealership

by Rejianatu Bangura on 08/20/2022

It was very organized and neat and very nice employees

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
4 out of 5 starsservice Rating

Recall service

by EPK on 08/08/2022

Didn't take as long as anticipated. Waiting room is clean.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Friendly and helpful

by ET on 07/16/2022

Took care of recall issue.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Very Pleased

by IP on 06/25/2022

This dealership really blew me away with the ordering and delivery of my daughter vehicle. She’s very pleased with the vehicle and back on the road now.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Hyundai of Stafford Virginia

by Jackie on 06/24/2022

I highly recommend this location. Ask for Rene in the service department, he will take great care of you and your vehicle.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes
4 out of 5 starsservice Rating

Service

by Donna Betthauser on 05/16/2022

Service professional. Just took a little longer than I thought

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Service

by Phyllis on 05/14/2022

They do such a good job and are so polite

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Service is excellent

by Liz on 05/09/2022

I purchased my SUV here and consistently return for maintenance service versus a garage near my house. Service is excellent and has always been excellent.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Field of Spring @ SHS!

by Blick on 03/23/2022

Dakota and Terry were thoroughly professional and responsive to questions and concerns.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Outstanding!!!!!

by webco on 03/21/2022

This dealership is a well organized "TEAM" of professionals.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Go to Siemon he is amazing

by Siemon Briosos on 03/20/2022

He was really amazing he even helps u after the purchase of its in his power and really good understanding and Communication we did like him a lot!!😊

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Great service department

by Wendy on 03/19/2022

Although I bought my car in Manassas I bring it to Stafford Hundai because it’s so close to my home. They do an excellent job of taking care of my car. Easy to make an appointment, and nice waiting area. Very friendly staff.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

New Hyundai

by KLM on 03/10/2022

I just bought a new Hyundai Santa Fe from Safford Hyundai of Springfield VA. I was very pleased with the straightforward way our salesman Leon Pye conducted the transaction. He was very helpful and knowledgeable. I will come back the next time I need a new car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
3 out of 5 starsservice Rating

No Mechanic Contact (yay?)

by Riel on 01/28/2022

The Safford in Springfield always has excellent staff and service. That I could get updates on my car via my phone was very nice. However, I would have liked to hear from the mechanic as to why they suggested the adjustments that they did. Sadly, I did not have time before work to wait for them (they were very busy) but hope they'll talk me through things next time.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Sales

by 2022 Sonata Limited Quartz on 12/19/2021

Excellent customer service. PJ was absolutely amazing. Finance was great and the over all experience was top notch

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Excellent service

by Yared on 11/30/2021

I took my car in for engin failure, and I met Abdon with his warmly and professional welcoming spirit and explained for me as they are busy it might take few weeks to be diagnosed my car but he told me that he will try his best and notifies me but within two weeks they diagnosed and communicated with Hyundai replaced new engine to my car and he called for me to pick up my car, I would like to appreciate all Stafford Hyundai service department specially Abdon. Thank you very much guys for delivered me great service with out any hassle.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Quality Sales Representation

by Paul Z on 11/26/2021

Michael knew the Tucson versions very well. He was able to answer all of my questions. He found the vehicle within my price range and my requirements. Very professional and personable individual. He took the extra step to deliver my vehicle to my house.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
About our dealership