Best Roanoke Auto Sales
Customer Reviews of Best Roanoke Auto Sales
Great service and Honest people
byon 08/30/2019
I bought a 2014 Nissan Altima here which I checked it by Michanic before my purchase. It came really great car and drives perfect for me
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
RUNNNNNN FAR AWAY
byon 03/18/2019
If I could give ZERO stars I would do just that. This place is ridiculous. My husband and I purchased a vehicle to get us by until we could fix our main family car. We knew not to expect anything fancy or for it to be in amazing shape since we were only putting out 2k for it. But we did expect to get more out of it than we did. We didn't even make it home before the transmission went out. We purchased right before close on a Saturday and they were closed by the time this happened so we contacted them first thing on Monday. They did nothing to help. After speaking to multiple people about the issue (and having transmission problems in another vehicle) we know that transmissions don't just go out in the moment. There are signs. We couldn't see them because when test driving the speed limit of the area is 30-35mph. They knowingly sold us a hunk of junk. <div>I do not recommend buying a vehicle from these scam artists</div>
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
Scam car broke down 5 days of getting it
byon 10/20/2018
They won’t even work on it don’t buy a car from them. I bought my car Monday and payed about 3,600 for it and now my broke down on sateruday. I called them and they won’t even fix it , I haven’t had even for a week yet. And the manger hung up on me when I told him how wrong he was.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
Don't buy here
byon 08/06/2018
Please do not buy a car from this man/business. They are norm customer oriented, they try to fight with you instead of working with you. I visited 2 times to purchase a vehicle and within 30 minutes of both visits other customer service came to them complaining about problems with their cars and that should have turned me away immediately but I really wanted this car. He fought me on getting just a 30 day warranty but I settled for a 15. Luckily on day 12 a part of the engine cooling system went out and now I cannot get a hold of Mohammad. This is about as greasy as a car lot and car salesman as they come. Spend your hard earned money elsewhere, pleas
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
Poor business practices
byon 11/28/2017
After looking under the hood of one of their vehicles and seeing the fluids appeared to be ok, we bought the vehicle. Less than 500 miles and under 30 days we had to take it in for a check engine light. The shop told us the head gasket was blown. I called the car lot and spoke to the manager. He said there was nothing he could do because we bought it "as is". The repair shop stated that the dealer probably changed the oil and topped off the coolant to hide the problem. I asked the lot owner if they inspected the vehicle when they bought it and he said no. After five minutes I asked again in a different way and he said they do inspect the vehicles. This "business" is run poorly and they do not favor their customers. If you must buy a car from them, inspect it by a shop beforehand to make sure it's intact. I would suggest going elsewhere all together.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No
