1 Stop Auto

by Be very careful on 05/29/2020

The owner tried to charge me $875 for having a 2012 Kia for 25 days which they was trying to charge me all most $400 a month with a gps tracking system that was sold to me without then they wanted to install it. Things happen for a reason. I went on 05/29/2019 CARMAX in Virginia Beach same day. I drove off the lot in 2018 Mini Cooper S with 23k miles and no co-signer . My down payment of $1250, no trade and my credit score is the worst 424! Yup I said it. My car payment a month $311 dollars with an extra $50 added on for the extended warranty called max care which is great! Thanks to Jordan for the sell and CARMAX because they work with bad credit to Very Bad credit!. My advice to anyone that’s looking for car. If you think you have credit issues try CARMAX. They have a Variety of cars that can fit your budget, any credit issues that you have or are going through will be accommodated. This is my buying experience. I could do so much more

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by Siri on 03/10/2020

They are only out to get your money. Several times when I called to get assistance I was greeted with the upmost disrespect. The salesman that I worked with was no exsistant once he got the deal

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by Joshua on 03/05/2020

Great dealer. Really easy to work with. Very professional,Car is in really good shape. Thanks again Robert.

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by AndreaBattle on 01/29/2020

I am so in love with my car. It’s been a week and I’m still on cloud nine. Everyone here was so kind. Genuinely nice. I was so excited about buying a car I cried. Everyone in the dealership hugged me. And I want to especially thank Ken for making magic happen when I didn’t think I’d be able to finance a car. I just want to truly thank y’all from the bottom of my heart!

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by Chris on 01/25/2020

We were buying a car for our youngest daughter. Everything was fast and easy. KenB was easy to talk to and deal with. Ken and Steve were very accommodating with our concerns and made the buying experience easy and made us feel confident with our purchase. Good people.

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by Emmit_Smith on 01/25/2020

I have purchased many vehicle's in my life and I am huge on customer service and professionalism and this place is the best and Ken B. Actually asked and paid attention to what I wanted in a car and not what was best for the dealership and I would be happy reccomend 1stop to anyone

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by Robin on 01/18/2020

I received top notch customer service from Ken. He educated me on the vehicle I was interested in purchasing and followed up after the deal was done to ensure I was happy with my SUV. From the initial handshake until the time I drove off the lot, I was treated like royalty. If you are in the market for an automobile, look no further. Give Ken a call!

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by Bruce on 01/17/2020

Purchased a car from 1 Stop Auto and it could not have been easier. No high pressure sales tactics and no hassle. Ken B was our salesman and was helpful every step of the process. Next time I purchase a car I will definitely reach out to Ken. Very happy with the entire process and inventory on hand. Entire office staff all the way up to owner was friendly and helpful. No smoke and mirrors, straight and honest.

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by Luiz on 01/16/2020

I bought a 2005 corvette from this dealer.. Never went to the dealership, since a live in another state. Everything was done fast and easy, the car was delivered at my door and I love my new Vette.. Would buy again and highly recommend the dealership and Ken B. Luiz Andrades

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by AirForceVet on 01/09/2020

I went to 1 STOP after speaking with Robert and was pleasantly surprised by the entire experience as well as the process. Robert is the consummate professional. I researched a vehicle online and when I arrived for the test drive Robert was there to greet me with the keys. Robert was intrigued by the fact the car was actually a Christmas gift for my father and was also appreciate of our service as veterans. He was intrigued enough that he wanted to see the look on my fathers face when I presented his gift to him. If you need a new car I would highly encourage you to visit Robert @1STOP. As a veteran I don't take professionalism, service, and courtesy for granted. In fact, I have spoken to Robert's associates at 1 STOP and found them all to be courteous and helpful as well. The look on my fathers face when he sat in the drivers seat of his Audi was priceless, and for that I extend my gratitude! Thank you,

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by Elginnb on 01/07/2020

Ken helped me out so much. I had terrible credit and they got me driving with a small down payment in a nice car. Very friendly and excellent service.

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by Thorsten_W on 09/22/2019

I bought a 2009 Dodge Ram Pick-up Truck and I am absolutely happy with it! Little problem was taken care of right away with no charges. Steve and his team are great - couldn’t imagine a smoother processing. I can only recommend to buy your car at 1 stop auto.

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by Hughes on 09/14/2019

A highly professional service. Steve and Charisma's customer service exceeded expectation. They were welcoming, patient and shared their professional knowledge with us. They challenged our preconceptions which resulted in better vehicle choices. We would recommend One Stop Auto to anyone but especially international personnel. Thank you.

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by Mike0512 on 08/10/2019

A common experience with buying used automobile is cynicism of unscrupulous salespersons who will knowingly sell a lemon that has lower than purported worth to an unsuspecting buyer. Robert at 1 Stop Auto Norfolk, VA 23502 is a gem in automobile salesmanship. Understandably, there are many people with the first name Robert in the business of auto sale. This piece is dedicated to Robert at 1 Stop Auto Norfolk, VA 23502 as a credit to politeness, trustworthiness, and meekly disposition. Robert at 1 Stop Auto Norfolk, VA 23502 is reassuringly transparent, to a used automobile buyer like myself who purchased my vehicle remotely, because he is candid in communication; he has excellent listening skill; and he is non-biased. Robert at 1 Stop Auto Norfolk, VA 23502 epitomize what auto salesmanship ought to be including not cohesive and with the understanding that underlying and overriding our humanity is how we must conduct ourselves with respect to others. Sincerely, Satisfied Customer, Lawrence, O.<br>

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by ERICA on 05/17/2019

1 STOP AUTO is an excellent place to purchase a car. I have a daughter and my old car broke down on me. I couldn't take time off from work. My dad went to 1 STOP AUTO and spoke with Robert and he got the ball rolling for me. I didn't have to miss any time from work. That same day I was rolling in my brand new car!!!! My purchase was quick an easy. I truly want to thank you Robert for everything!

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by Rob on 05/16/2019

Just recently purchased a very well maintained SUV from One Stop Auto. From my first call to check the availability all the way to picking up the permanent tags, I had a great experience. The whole staff was professional and courteous and there were no “high-pressure” sales tactics. Another huge bonus is the fact that they have their own in-house Service Dept. available for scheduling routine maintenance and diagnostic work. Thanks One Stop!

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by Kita on 03/26/2019

I went to 1 Shop Auto the other day and I walked away very happy. I recommend everyone to go there and Eric Bowman is a good salesman he would have you feel good about coming there I love my car .

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