Hampton Chevrolet
Customer Reviews of Hampton Chevrolet
Chevy HD2500
byon 02/20/2024
A wonderful buying experience. They were extremely knowledgable and helpful in ordering a new truck. They have a complete understanding of the various options allowing us to pick the options for our need. Highly recommend them.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Outstanding Job
byon 03/25/2024
Once again Phil Stallings did a great job getting me in (Electrical Issue) and received the vehicle back once again in a timely fashion and 100% corrected. I have been coming to Phil now since 2007, he is the best.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
GREAT SERVICE
byon 03/10/2024
Been several times for routine work as well as diagnostic problems. Matthew along with Mike’s red team are the best. Highly recommended.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Chevy HD2500
byon 02/20/2024
A wonderful buying experience. They were extremely knowledgable and helpful in ordering a new truck. They have a complete understanding of the various options allowing us to pick the options for our need. Highly recommend them.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Power steering pump replacement
byon 04/13/2023
Quality parts and labor as usual. The only place I trust with complex vehicle repairs.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Bud and my new ride
byon 05/12/2020
I had a great experience at Hampton Chevy. Found a super nice used 2017 car that fit my budget. My sales rep Sarah was awesome and made the while process easy!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
They treated us as if they had known us forever!
byon 01/27/2018
My Wife & I do not like buying cars from Dealers, we have always purchased from personal owners. This time we started "Online" and found what we were looking for at First Team Hampton Chevrolet. we had set an appointment up on Saturday morning, from the moment we pulled into the lot, we knew we had finally come to the right place. This was only the second vehicle we took for a test drive, we had been at another dealership earlier in the week, we did not buy. We were to ask for Daniel, the receptionist greeted us with a great big smile and welcomed us in, we told her we had an appointment, she requested Daniel and he was there within minutes! Then Daniel introduced us to Bryan, he was new to the team, and nervous, but he showed great poise and took us to the vehicle we had seen "online", we test drove the vehicle. when we came back we made an offer, Bryan with no pressure presented the proposal for the purchase of the vehicle, we did decline at that time, we had another vehicle at another dealership in Newport News later in the day, we went to that appointment, however, the vehicle we were supposed to see had been moved to another lot, they offered to go get it, we said just show us something else, they did not have anything we liked, the atmosphere there was not to our liking either. we came back to First Team Hampton Chevrolet, Daniel greeted us, I asked what could he do to get us into this vehicle, we were introduced to Andrew, another new team member, he was great to work with, they were able to get us into the vehicle.."Hassle Free!", Everyone was great, from Abe the Business Manager to Wib Davenport, who made you feel right at home, he even lent us his car so we could drive across the street to go eat lunch while service installed our trailer hitch..First Team Hampton Chevrolet truly Puts The Customer First! We have recommended Family, Business Workers and Friends to purchase their next vehicles from here! I recommend you do too!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Straight forward easy purchase
byon 03/17/2016
No problems, they addressed my concerns in a polite and professional manner. Very satisfied with Hampton Chevrolet Service and Sales Deptmants
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
great service!
byon 04/10/2015
From the moment I walked through that door, everyone was very polite and courteous with all the customers. Everything was done fast! Great customer service, specially the lady in the lounge (forgive me for not knowing her name). She was extremely helpful and never been anywhere else where someone wanted to do so much for the clients!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
Mrs
byon 04/10/2015
I just wanted to be sure the I commented on the awesome customer service I recieved from Eric Tansmore. He was very knowledgeable in the vehicle that I purchased, and went out of his way to ensure my needs were met. This by far was the best car buying process, and every chance i get will recommend Hampton Chevrolet for anyone who is looking to purchace a vehicle. Thank you very much Eric!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great experience
byon 03/23/2015
It was a great experience it was a little inconvience not to have a loaner car for a few days but other than that it always is a great experience they are good at making sure I get in when needed and taking care of my car needs
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
my experience
byon 03/06/2015
The service was great. My purchase experience was horrible, so I would never recommend someone based on how I was treated.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Chevy Spark
byon 03/04/2015
Reese Johnson is an excellent person to deal with. Professional, friendly, and knows how to deal with people. Hassel free experience. Thank you!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Jim
byon 03/02/2015
No matter how busy, Jim Goslee is always professional and pleasant. I've probably stuck with Hampton Chevrolet and the Service Department because he makes the experience of service and repairs a little easier to bear.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
My 2006 Corvette
byon 02/13/2015
I was experiening problems with my Speedometer not working continually. White Team didn't see it when it wasn't working. So I picked the car up without knowing why my Speedometer stoped working.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
Not so personal able
byon 02/11/2015
Overall the experience was fine. My husband did not like the fact that there was a middle man for negotiating. He felt that it was not personal able. Manager did not even confront us after the sale. Sales Rep was pleasant. Overall the experience was fine due to the time at night. The manager situation was the biggest down fall.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great Experience
byon 02/08/2015
I thought it was a good experience from the moment I walked on the lot. Joshua Miles greeted me and my family in a very kind and professional manner and he maintained that professionalism through the course of my purchase. I would gladly buy from Hampton Chevrolet again.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Manager
byon 02/07/2015
Bob Powers was excellent saleman. Manager Daniel Rodriguez was able to work a deal with my trade in and on 2015 Malibu.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Service on 2008 Impala
byon 01/31/2015
Since my husband has become ill, I have total responsibility for our vehicle service. The Green Team, lead by Phil Stallings, takes care of my vehicle. I know that when I bring it in for service it will be well taken care. When Phil tells me that he has taken care of it, I trust him and know that my car has received great service. That trust means a great deal to me and because of that trust, when I am ready, I will be purchasing my next vehicle from Hampton. Phil has taken care of my last two vehicles and I have never had any problems and he will be taking care of my next.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
First and best buying experience
byon 01/30/2015
I my customer service representative was very thorough and knowledgeable. He took his time to explain the details of my car and buying process. My overall experience was very positive.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Phil and the green team are awesome
byon 01/28/2015
Phil and his green team staff have always been attentive to the needs of my vehicle and have always set up our maintenance appointments quickly and conveniently...thank you
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Love this dealership!
byon 01/23/2015
Excellent service, took only 23 minutes. Unheard of elsewhere! Such great staff at this dealership. I've always had excellent interactions and hope they continue doing such a great job.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments