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Safford Kia Of Fredericksburg

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Customer Reviews of Safford Kia Of Fredericksburg

12 sales Reviews
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1 out of 5 starssales Rating

They are good at taking your money, that's about it

by Joey on 02/24/2020

The actual buying process went pretty smooth, but everything since then has been a disaster. Was promised a second key was going to be mailed to me and would "pass in the mail" with the check from my bank. Never got a second key. Was promised 5 return phone calls, not a single time was I called back. My temporary plates are about to expire but no communication back on the status of the permanent plates, even after follow up emails. They seemed to care only about one thing, getting their money, after that you are on your own. Good luck dealing with this dealership.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

best place in town

by ff08 on 06/28/2015

Ron Williamson was our salesman, I will never go to anyone else again. He made buying a new car a remarkable experience. Even the sales manager Larry Burkes and the finance staff member Ian was fantastic.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

2015 KIA Soul

by sarge432 on 06/24/2015

Our salesman Ron Williamson is the best. We have purchased three KIA's from him and would highly recommend Ron. No pressure and he knows the cars he sells.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Review of Ron Williamson

by moc2 on 04/07/2015

Very good customer service. Very helpful and friendly.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great Service, Great People

by RubyRedMama on 04/04/2015

I bought my Kia Optima in October of 2012, I had a lot going on but working with the Sales Rep Ron Williamson was a great experience, I want to say it was the best I've had while buying a car. I have returned for on the vehicle and I'm always greeted by smiling faces and Ron always stops by to ensure all is we with me. This is the type of service everyone should receive at all times.....#enjoyedeveryminuteofit

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Best place in town!

by NancyMcD on 03/29/2015

I found my CPO Kia online after hours and had a call the next morning within ten minutes of the dealership opening. They had the car ready for me to drive, Cam and Ron Williams were absolutely awesome and they got me a great rate! I recommend these guys to anyone who is in the market for a new/used vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Excellent customer service!

by rowleyhr on 03/28/2015

I thoroughly enjoyed my car buying experience. The staff was incredible! Ron Williamson made sure that myself and the car were taken care of every step of the way. Eanne was helpful in getting the best value for the vehicle and Jacqui in financing was wonderful as well. I highly recommend this dealership, their staff is awesome!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
3 out of 5 starssales Rating

Frustrated

by elle24 on 03/28/2015

My sales consultant Brandon was great but the finance and paperwork process was a joke. I got so frustrated and fed up we were told one thing then another plus we were there for for over 2 hours for 2 days and having a toddler you can't expect them to stay still that long. Got my car but long ridiculous process.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Wonderful buying experience

by ShirlJ on 03/20/2015

Brandon really put me at ease with buying my first new car. He was really knowledgeable and I felt I made the right choice.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Kia Customer for Life

by asiarob on 03/18/2015

I had just totaled my car, and was very nervous about buying a new car. Brandon Smith was very patient and not pushy at all. He took the time to go over all the features of my new Optima. I would highly recommend him to any of my friends and family. If your getting a Kia go to Safford Kia of Fredericksburg and go see Brandon Smith he is a great guy

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

friendly yet professional

by yellowgirl78 on 03/17/2015

brandon smith assisted me at kia. he was extremely knowledgable about his product. i will be certain to ask for him by name once i am ready to purchase my next vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable
5 out of 5 starssales Rating

love this place

by bella613 on 03/06/2015

Was very happy to find the experience was pretty painless. Bought a used Kia from Cauri recently and he was helpful and nice. The sales manager Kam was also very informative and helpful. I have spoke with both Eanne and Jacqui in finance and have no complaints about anyone in the dealership. Everyone is friendly and there to help. The receptionist was also very nice. Glad I found a good place to not only buy a car but also bring it in for service .

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
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