Best Motors
Customer Reviews of Best Motors
Got My dream Car
byon 09/21/2017
I was looking for my dream car (2015 AUDI A6 PREMIUM PLUS ) for long time and could not find best deal for last 1.5 month, every where I went either cars were accidental or prices were too high but thanks Best Motors for giving me great deal with great financing, they made me new member of Andrews Federal Credit union. am so happy can't explain. Thanks to the owner of Best Motors, I recommend everybody at least one time visit them before you purchase anything from else ware. !! Highly Recommended !!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
VERY HAPPY WITH MY NEW CAR
byon 01/04/2017
Excellent Service, Got Excellent Financing available with them, Very Happy with my new car, I bought a 2014 Toyota corolla and I had no credit score, basically first time buying car and no credit history, They worked with me and got me financed through credit union with very low payment. thanks Best Motors Guys. VERY HAPPY ))
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
HORRIBLE DEALER
byon 12/30/2016
I went in to look at the Subaru Impreza WRX they had for sale. I walked in, the guy (i think his name is Sadir) didn't welcome me. I asked to see the car. He took 5 minutes before they found the key and went out. The women let me test drive the car. She was nice. The car had a few minor problems. Before we could talk a price, they kept asking for cash or financing. I didn't even know because we hadn't talked a price. I would have paid cash if it was low enough. I had the car fax, and the blue book printed out in my hand. I told him the price was high. He then tried to say it was a WRX. They go for 40 grand. It was a 2004. Not a 2016. I told him we're going to have to start with $5000. He then told me that he wasn't running a charity. Said it was his car. Then took my papers. Said that they were old. My father who was with me got mad, snatched the papers back from my printer. He got mad at my dad, started calling him names. I thought we would have had to bail my dad out. I didn't want the car after. Save yourself the trouble. The lot is also very small. You can hardly get in there. No wonder.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No
Worst Motors Dealership
byon 08/25/2016
THEY LIE AND SCAM! We purchased a 2008 Saturn Outlook and from the time I pulled off the lot something wasn't right. THANK GOD I got the extended warrantee!!! One positive note before the rest of this. My wife loves the car despite its issues. So 'way to go GM!' BEST MOTORS VA HAS BEEN BLACK LISTED BY DEALERSHIPS IN VA according to my Chevrolet dealership as a result of their interactions with Best Motors VA, questionable administration and the issues found with this car. I should have known walking in that this was a shoddy op. Office is an amalgamation of thrown together office furniture, paperwork and car accessories bought on eBay (more on that later). They posted the initial listing of our car with damage to the rear bumper which they had to touch up. Later, when I arrived I noted a few other spots and they painted it right there (hand brush) and suggested I finish the job myself! Left front tire clicked while driving and they said "they're all season tires".(more on that) They said their mechanic did a top to bottom inspection and tune up on the car and there were no issues found. Sadir (owner) boasted about how he prides himself on finding good quality used cars and selling them for low profit. I informed that they I will taking the car to a dealership in Norfolk for warrantee work when required since the car already had 96K on it. Harry (salesman) said that they would cover the cost of the deductible and the inspection if I had to get work done (more on this). Got the car home (Norfolk) and within a 10 days we find that the clicking has evolved into a bad CV axle on the driver's side. 3 weeks later the strut on the same side seized. 3 days after that the car shakes during rapid acceleration. This "high quality" car was worked on at each juncture. And did BMVA send compensation as promised? "NO" They even got hostile with my wife when she took them to task when they told her "we don't HAVE to pay it." Its been 3 months now, still no compensation despite calling several times and discussing this very thing. The extended warrantee. THANK GOD I GOT THIS. Sadir waived his commission to give us a deal, stating he wanted us to be safe and no pay too much out of pocket. It was slow registering the car with the warrantee company because "we just switched to this company." When I first took our car to the dealership service dept, the CSR told me that the warrantee was not fully active. BEST MOTORS. NEVER. PAID. FOR IT! Took two weeks of phone calls and angry emails to get them to mail a check because BMVA "didn't know" they were supposed to send in a check but instead thought the warrantee company would request payment. (I think they were just trying to pocket the entire thing and not pay if no incidents ever occurred). Harry even got hostile with the CSR at the dealership service dept because the dealership was calling them out of their BS. Smaller inconveniences. The DVD player didn't have headphones or a remote already in the car. So Harry runs into the disheveled office supply corner and grabs a remote and headphones. The headphones are missing covers, batteries and half of the pleather protective covering is crumbing off due to exposure to excessive heat and cold. Their response was "you can just order new ones on eBay for $75." Same for the remote. Still can't find that remote after that day. In general I would HIGHLY caution anyone buying a car to always review the CARFAX and call the shop that did the repairs. Avoid cars that don't provide the info on the repair shop or extent of vehicle damage. Be thorough and knit pick every scratch, crack and flake of rust. I drove away from the BMVA feeling enthused about our purchase.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
My New Car
byon 06/08/2016
They were awesome!!! If looking for a New Used car they are where you want to go!!! Check em out they work with you, funny people no b.s.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
By far one of the best use dealerships on route one here Virginia
byon 02/17/2016
By far one of the best use dealerships on route one here Virginia I went and spoke with the owner himself their dealership is under construction because they're building for 2016 but a great team they are I would deathly recommend this to anyone new changes and definitely a new general manager has stepped in along with a very young new finance manager was being trained a great team I would suggest everyone to buy a used car from these guys because of their amazing selection in the service that they provide
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
