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Awarded 2020, 2022

Northpoint Chrysler Dodge Jeep Ram

Awarded 2020, 2022
Today closed

Customer Reviews of Northpoint Chrysler Dodge Jeep Ram

4.9
Overall Rating
4.94 out of 5 stars(290)
Recommend: Yes (17) No (1)
Write a review: Sales | Service
5 out of 5 starssales Rating

Great experience

by Lisa on 04/15/2023

No pressure. Heather worked to find what I wanted and could afford.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

290 Reviews
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5 out of 5 starssales Rating

Great experience

by Lisa on 04/15/2023

No pressure. Heather worked to find what I wanted and could afford.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Chief cook and bottle washer

by Joseph on 04/03/2023

They treat me fairly and like a friend

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Service

by Dawn on 03/11/2023

Friendly and answered all my questions

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

The Best

by Suzanne on 02/16/2023

Shelby was the most polite, knowledgeable and helpful customer service rep that I have ever dealt with. I am an old man who has bought many new cars in my lifetime and this young woman was the best I have ever dealt with. I hope she is recognized by management for her work etthics

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Happy

by Cassandra on 01/01/2023

Everything completed on time.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Oil change and inspection

by Robert on 12/25/2022

Very friendly staff. We’ll organized.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Stay True

by Gregory on 12/05/2022

I have always felt comfortable bringing my vehicle in for regular service needs. Shayne is an asset to your service department. He has always been considerate to my needs and expectations

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

routine maintenance

by Rick on 10/29/2022

Friendly, knowledgeable people, Work completed quickly.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Truck oil change

by Gerard on 10/01/2022

My truck was taken in as per appointment

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Not Applicable

1 Comments

5 out of 5 starssales Rating

VERY PLEASED

by Bill on 09/26/2022

Heather Kennison was very knowledgeable and very helpful in demonstrating the features of the vehicle and answering all my questions. Then she and Sales Manager Chris Royer put together a deal which pleasantly closed the transaction.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Great dealership

by Arlene on 07/31/2022

Excellent staff and reliable service

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Vehicle Inspection

by Richard on 07/07/2022

It worked as expected.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Tire change. Oil change visit.

by Barbara on 06/19/2022

Comfortable waiting lounge. Clean restroom. Accessible for disabled and well maintained restroom. Free popcorn and coffee. Professionals throughout. Great experiece for me and reliable courtessness.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Dodge Charger 2021

by Joe on 06/13/2022

Great service, great staff.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Highly recommend going to NORTHPOINT!

by Danae on 06/05/2022

I had an amazing experience from start to finish, and even afterward. I’ve had a few phone calls to check in and make sure everything was still going great!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

4 out of 5 starssales Rating

A good experience overall.

by Heather on 05/22/2022

I enjoyed working with Alan Buck. I feel he is pretty honest and cares about his clients. He goes above and beyond to make sure you get a vehicle you like and want.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Excellent!

by Lynne on 05/16/2022

My salesman was able to find a vehicle in my price range

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Accommodating and efficient

by Tiffany on 05/16/2022

Everyone we worked with was very accomodating. They stayed late in order for us to pick up the vehicle and were very efficient from beginning to end.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Exemplary

by Jay on 04/21/2022

Easy check in, welcoming and knowledgeable staff who do all they can to help the customer (especially with extended warranty claims), and comfortable customer waiting room. It was just a simple oil change for my 2021 JGC but I've been treated with similar respect everytime I came in for service with my 2012 JGC.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Great service

by Mary on 04/17/2022

Ease, quick, polite

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Fast and Easy

by Sara on 04/09/2022

Our sales person, Alan, was very helpful and knowledgeable! Thank you for making this process easy. We couldn’t have asked for a better person to help us do this!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

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