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Customer Reviews of AutoNation Chevrolet Waco

4.7
Overall Rating
4.67 out of 5 stars(85)
Recommend: Yes (61) No (5)
Write a review: Sales | Service
5 out of 5 starssales Rating

Awesome Team

by Jess B. on 03/16/2024

The team at AutoNation are five stars from start to finish. They all go above and beyond to make sure you leave happy and well taken care of. Shout out to Jose, JT, and Luis for being amazing.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

85 Reviews
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5 out of 5 starssales Rating

Awesome Team

by Jess B. on 03/16/2024

The team at AutoNation are five stars from start to finish. They all go above and beyond to make sure you leave happy and well taken care of. Shout out to Jose, JT, and Luis for being amazing.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Tyler B 2500 HD salesman

by BT7310$ on 02/05/2024

Tyler was extremely helpful and worked hard for me and made the buying process very easy!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

2 Comments

5 out of 5 starssales Rating

Wonderful buying experience!

by BBSandNS on 02/01/2024

This was the most pleasant car buying experience I have ever had.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

New vehicle purchase

by BrianHa on 01/10/2024

We recently purchased a new vehicle from Auto Nation Waco Chevrolet and while I normally dread buying a vehicle this was a very good experience. Oscar was ours salesman and was very easy to talk to and work with. Oscar patiently showed us multiple vehicles before we decided on the Chevy Trax. We were also given a very fair amount for our trad in. He was not pushy and trying to upsale options we didn’t want. He even gave us a full tour of the dealership for any parts or services that may be needed in the future. I would highly recommend them as well as Oscar.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

A+ Across The Board

by Tamara on 01/03/2024

My salesperson was professional, friendly, knowledgeable and a down to earth person. She focused on what I liked and the features I was looking for. She was never demanding or pushy.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

2017 Silverado

by Franklin on 12/13/2023

Excellent from start to finish!! Very quick in & out service

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Great experience

by Walter B on 12/06/2023

Rodney is the best. Very polite and knows his stuff. Won’t go to anyone else.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Went and got a service done

by Robert C on 11/21/2023

Did a great job at updating me on issues with my vehicle and giving me options for payment. Great customer service and care too.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Sales Team

by rkingd34 on 11/14/2023

Joe Garcie was great with helping me through the process. He's very knowledgeable of the product he sales. I would recommend him to anyone that visits the lot looking for a vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Oil change and inspection

by WillieJ on 10/22/2023

Timely and thorough

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Highly Customer Service In Central Texas

by Snooser on 10/12/2023

No matter the mechanical situation I can always depend on Auto Nation. Thanks

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

4 out of 5 starsservice Rating

Oil change

by Slopez1 on 10/05/2023

My oil change was done with in one hour usually response time wait is 2 hours for an oil change .

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Fixed my recall.

by Auto Nation on 10/03/2023

I was receiving text messages all the time explaining everything.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Check engine light

by Mooney57 on 10/02/2023

Ms Candice was very courteous, kept me aware of the progress on my vehicle. This was from the dealership in Waco TX. Thanks Ms Candice

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Trax

by Ch Trax on 09/21/2023

Bill was very helpful and nice. Gave advice on continued maintenance.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Only use Auto Nation for my corvette

by Donnalynn on 09/14/2023

I had an oil change scheduled. I waited and they had me out in about an hour. Rep was extremely friendly and knew quite a bit about corvettes.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Service appointment

by Bubbbbb on 09/13/2023

My advice was very courteous and kept me updated.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Great sales team

by J Adams on 09/08/2023

Autonation of Waco went above and beyond on the sale of my Chevy Trax. Billy Martin was upfront about everything and did his absolute best at getting me the best price. I will definitely use them in the future for my new car needs.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Owner of vehicle

by Graciela on 08/28/2023

Like always the service we received was amazing everything went smoothly someone friendly. That’s why we always go to auto nation for our services

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

4 out of 5 starsservice Rating

Tire replacement

by TaMoGee on 08/28/2023

Bill in the service department was very helpful and help me get my tires changed.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Like family

by Xavier B on 08/25/2023

My wife and i came in looking for a truck. We left with family. They made sure our buying experience was pleasant. Would highly recommend for any one looking for a new ride!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

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About our dealership

We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.

What sets us apart
Through DRV PNK, we continue to raise millions to support cancer research and treatment. Every AutoNation Pink Plate on the road helps put our fight against cancer on full display.
We offer a wide range of finance or lease programs with a menu that makes financing with us clear & simple.
We’ll buy your car and give you a check that you can deposit the same day. Get a certified offer for your vehicle, guaranteed for 7 days or 500 miles at any of our locations, even if you don’t buy a car from us.
We use an EPA-approved disinfectant to sanitize every vehicle we sell. Plus, we offer store-to-door-delivery for a safer shopping experience.
Our pre-owned vehicles are priced just right. Every 1Price Pre-Owned Vehicle is backed by a 5-day or 250-mile (whichever comes first) Money-Back Guarantee and a CARFAX™ Vehicle History Report.
Amenities
Complimentary Coffee
Complimentary WiFi