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Customer Reviews of AutoNation Chrysler Dodge Jeep Ram Spring

4.6
Overall Rating
4.58 out of 5 stars(369)
Recommend: Yes (108) No (12)
Write a review: Sales | Service
5 out of 5 starssales Rating

Great Sales Experience

by CM-tomball on 04/08/2024

I recently was in the market for a new truck. Being in the digital age, I tried to do as much research on Trucks from the comfort of home. I contacted dozens of dealers who had great deals on their website. I called multiple dealers to find out what dealer add-ons they had which weren’t listed on website listing. I got a variety of answers. Some dealers refused to discuss any pricing without me coming in. Others mentioned they had a few add ons not listed and some reportedly had none. All except one dealer was truthful in the discussion and that was AutoNation in Spring. While other dealers try to get you in the door, AutoNation wants to get you in a truck!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

369 Reviews
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5 out of 5 starsservice Rating

Outstanding and Fast Response

by Villando on 04/24/2024

Dropping my Grand Cherokee L for Factory Recall, Zachary was very helpful, they checked and replaced specific parts that needed to replace within blink of eyes. Great experience !! Definitely will always go here for my next regular maintenance.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Great Sales Experience

by CM-tomball on 04/08/2024

I recently was in the market for a new truck. Being in the digital age, I tried to do as much research on Trucks from the comfort of home. I contacted dozens of dealers who had great deals on their website. I called multiple dealers to find out what dealer add-ons they had which weren’t listed on website listing. I got a variety of answers. Some dealers refused to discuss any pricing without me coming in. Others mentioned they had a few add ons not listed and some reportedly had none. All except one dealer was truthful in the discussion and that was AutoNation in Spring. While other dealers try to get you in the door, AutoNation wants to get you in a truck!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

2024 Willy

by Old guy on 03/31/2024

Great. Haggled a bit over trade but ultimately got about what was expected!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Billy Jones

by Yolanda on 03/27/2024

Thank you Auto Nation for coming through with an excellent deal on a car for my husband. A very special shout out to Billy Jones for seeing us through to the end of the process. Thank you for your warm and genuine spirit. At that time things were a little rough for my husband. Speaking and interacting with you made us feel so much better....thank you again my sweet friend. Bless you! Oh and there's Bubba in finance! Yall, he looks tough but he a big ole teddy bear! Lol! He made us feel so comfortable in his office. The love and adoration that he has for his kids is remarkable. Very proud dad!! I highly recommend AutoNation in Spring if you're looking to buy new or used. These are some pretty good folks here! Thank you all again from my husband and I. And may God bless your goals, your lives, and your spirits!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Used G70 purchase

by Jokage37 on 03/23/2024

I have a relative amount of experience dealing with car dealerships and have a family member who has been in the industry for over 30 years. I always have my guard up when doing business, especially of this nature, and especially given the economy. With that being said, I cannot recommend AutoNation Chrysler Dodge Jeep RAM Spring nearly enough. I live in Austin, but saw a car I was interested in. I had the pleasure of connecting with Robert over the phone and was provided excellent service. Not only that, but upon arrival to the dealership, everything that was promised to me remained unchanged. Not only that, but I was out with my new car within an hour. For a dealership to have this level of integrity, especially considering the economy, I cannot thank them enough and will be returning for my next purchase.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

1 out of 5 starssales Rating

Certified rust bucket!

by Mr3under on 03/04/2024

Worst dealer ever. Sold me a certified rust bucket with other issues. Lied to me so many times! So disappointed. Never again!

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

1 Comments

3 out of 5 starssales Rating

Purchase new ram 2500

by Jeff Berube on 02/21/2024

Overall it was a good experience. I had an appointment, but it didn't really mean anything because the deal was done over the phone days before, and I didn't feel they were ready to finish the purchase. After I was done in finance I still waited for more than 2 hours to get my truck. I think they forgot to have the truck inspection so I understand. I would consider using them again in the future.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

A dream come true!

by Xylene Deco on 02/18/2024

I walked into AutoNation not really expecting much. However my hopes were exceeded working with Manny that day. I was able to leave the dealership with my dream car all thanks to Manny. He believed enough for the both of us and worked with Jose to find me the best deal tailored to me. These guys changed my life and made the process so easy and efficient. I hope to do buisness with them again soon!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

3 out of 5 starssales Rating

Funny money

by Just wrong on 01/13/2024

Dealership was fine. Salesman was fine. Finance guy - def plays w funny money. Out the door total never changed, however, even after I declined the extended warranty and products he was offering I ended up with some. He never told me, I noticed as I was signing. He only told me when I asked…he made it so that he made money off the deal EVEN THOUGH I TOLD HIM NO. My bottom line was the same, but it was shady, slimy and wrong.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

1 Comments

5 out of 5 starssales Rating

Auto nation

by Garciajr2 on 01/12/2024

Great Experience, we were able to make a deal no money down on a scat pack. Which was what I wanted.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Awesome customer experience

by 18ram22024 on 01/04/2024

Help you from start to finish. Didn't pressure you into making a decision that day. I was able to finalize deal through email. Every question was answered. Awesome help with pricing multiple vehicles.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Top Notch Dealer

by Jeeper1 on 12/15/2023

I have purchased 4 cars from Spring CDJR and the last 3 from Brian McDonald. No hassles, excellent service—an experience you would expect from a High Line dealer! Brian has been at the store for 6 years—unheard of in today’s dealer market. Give him a call!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Car diagnostic & service with Mr. Daniel

by summerhen15 on 12/12/2023

I had an excellent experience here! Mr. Daniel took care of my car and was very professional getting everything taken care of in one day. Diagnostic and service for a minor issue. Mr. Daniel ensured everything would be done in a timely manner and the entire staff was knowledgeable and helpful. Also the lobby was clean & comfortable.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Stayed Up Late For Us Coming Out Of Town

by Matthew on 12/11/2023

They did everything we could ask for. They gave us the best deal, they worked with us on payment and they stayed up hours later then what they were open so we could get our car. A really wonderful experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Perfect Service

by BScanlan on 10/31/2023

We had a wonderful experience! Everything was taken care of as needed and as promised. And as always EXCEPTIONAL CUSTOMER SERVICE!!!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Oil Change & fuel injection main't

by Rhonda P on 10/26/2023

It was an easy process

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

One of the Honest Dealers in Town

by Tony Pdilla on 10/19/2023

Jason my salesman made everything possible and everything went smoothly without a problem. Came all the way From Florida to purchase my Vehicle. Loving it 😊

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Honest Customer Service

by Steve G on 10/11/2023

They made my experience easy, I drove up from Corpus Christi, everything was already completed with agreed price and gave a decent price for my trade.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Autonation Service Depot

by mike Nort on 10/10/2023

The technicians were very friendly and helpful. They kept great communication while my truck was in their possession and were very helpful with giving me a ride to and from home so I didn't have to miss work.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Oil change

by SNC1234 on 10/09/2023

Aaron was very helpful and nice!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Great dealer. Can’t get any better

by RNBWFLG33 on 10/06/2023

AutoNation in spring is the best dealer I have ever worked with. Friendly with great customer service. Kept me informed the whole way.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

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About our dealership

We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.

What sets us apart
Through DRV PNK, we continue to raise millions to support cancer research and treatment. Every AutoNation Pink Plate on the road helps put our fight against cancer on full display.
We offer a wide range of finance or lease programs with a menu that makes financing with us clear & simple.
We’ll buy your car and give you a check that you can deposit the same day. Get a certified offer for your vehicle, guaranteed for 7 days or 500 miles at any of our locations, even if you don’t buy a car from us.
We use an EPA-approved disinfectant to sanitize every vehicle we sell. Plus, we offer store-to-door-delivery for a safer shopping experience.
Our pre-owned vehicles are priced just right. Every 1Price Pre-Owned Vehicle is backed by a 5-day or 250-mile (whichever comes first) Money-Back Guarantee and a CARFAX™ Vehicle History Report.
Amenities
Complimentary Coffee
Complimentary WiFi