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Gunn GMC Buick

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Customer Reviews of Gunn GMC Buick

4.4
Overall Rating
4.38 out of 5 stars(70)
Recommend: Yes (11) No (2)
Write a review: Sales | Service
5 out of 5 starssales Rating

Very Personable & Non-Aggressive

by RAM on 02/26/2024

Sales professional, "Ron" is good-natured, engaging & thoroughly addresses your auto evaluation questions with forthrightness and vehicle insightfulness. Appears to enjoy his sales career and opportunities to provide top-notch support to his customers! Absolutely satisfied with my purchase.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

70 Reviews
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5 out of 5 starssales Rating

Very Personable & Non-Aggressive

by RAM on 02/26/2024

Sales professional, "Ron" is good-natured, engaging & thoroughly addresses your auto evaluation questions with forthrightness and vehicle insightfulness. Appears to enjoy his sales career and opportunities to provide top-notch support to his customers! Absolutely satisfied with my purchase.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Oil change

by Luis rivas on 02/25/2024

They did a Great and fast job

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

GMC Gunn

by JB on 12/21/2023

Jessica is always knowledgeable and professional when assisting me with my truck. Great Job!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
4 out of 5 starsservice Rating

Oil Change 2 hrs Ouch

by elsloan on 11/23/2023

Dealership is very clean and all employees were professional. Made appointment to have my oil changed and tires rotated. The oil change and tire rotation done as expected. My issue is for an appointment made for a simple oil change for it to take over 2 hrs to complete. Dealership made way to many appointments and needs to spread them out. I have never before spent 2 hrs anywhere for an oil change.

  • Recommend this dealer? Yes
5 out of 5 starssales Rating

Gunn Buick Buying Experience

by daveptexas on 04/12/2023

My salesperson, Sergio made sure that the advertised price was what I paid...I had to travel 300 miles to pick up the car and then drive back that day...all paperwork was ready when I arrived and I was on the road in less than 30 minutes...great experience

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Smooth sailing

by Cash B on 03/31/2023

Excellent service and professional staff. I was very impressed and the entire process was very smooth.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Mr. Gonzalez

by Julian g on 02/23/2023

My tarde in process was excellent and salesman and personal service were great

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
1 out of 5 starssales Rating

Horrible

by Mando Daniel on 01/13/2023

They were saving a new Yukon for an out of town customer. The customer did not pre-order this vehicle and did not have a deposit on it. The salesman told me they promised the out of town customer he could drive 2.5 hours to town to see it and could then buy it. I was also told the customer had not secured financing yet, so if he either didn’t like the vehicle or if his financing did not get approved, I could then buy it. So I was asked to be on standby. I asked the salmon to speak to a supervisor to see if they would let me buy it since I w already had approved financing and I was onsite. Once again I was told “no”, because the out of town customer had called and they promised he could come see it and then decide. Due to this experience I will never buy from here. I was even willing to pay the bogus $5000 “market adjustment “ just to get my wife this vehicle.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
5 out of 5 starsservice Rating

Oil change

by Armani4 on 10/25/2022

Jessica has great customer service. Always has a smile on her face.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Elevation

by DRay on 10/18/2022

Upfront with pricing, nothing hidden. Mark was super helpful and great to work with. Finance with Pete was fast and easy.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

review

by encore on 07/21/2022

It is a very nice and beautiful place the staff is very friendly and helpful

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
2 out of 5 starssales Rating

Not impressed.

by Nunya Bizzness on 07/21/2022

Sales guy definitely needs some additional training in communication. Bought vehicle because it was a good deal. Felt like another number.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

GMC Canyon

by F.Espinoza on 07/15/2022

Jordan (sales) and Brian (financing) were a great help in my new car buying experience! They made my transition of trading my older vehicle in for my new GMC Canyon a breeze. I would definitely recommend them to my friends and family when they want to buy a new vehicle!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Good

by Ricardo on 04/04/2022

Manny was very nice to us.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Bought two vehicles

by J. Foster on 02/08/2022

Great!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Happy Happy

by KW on 02/03/2022

Our salesman Mr Payne was great. No pressure and gave us time to think and discuss.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great Dealer to Purchase From

by Richard on 01/20/2022

Friendly, fair, they were great and easy to deal with.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great Job

by B3K on 01/13/2022

The Gunn team met all our expectations and made it very easy to work with on our new purchase.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

GMC AT4

by Fred Ross IV on 01/06/2022

Friendly and respectful group to work with.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great service

by Christian on 12/23/2021

My sales person was Michael Carroll, he was fast, efficient and got back to me promptly.. I liked the fact that he wasn’t overly aggressive and didn’t try to push me into a sale. Also, he had me fill out all my documents at home online before I arrived making the transaction fast and simple!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Jordan was very friendly and helpful during my purchase.

by Pilar on 12/14/2021

Jordan was very helpful and friendly during my process for purchase. I would definitely recommend to everyone.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
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