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Audi San Juan

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Customer Reviews of Audi San Juan

5.0
Overall Rating
5 out of 5 stars(15)
Recommend: Yes (2) No (0)
Write a review: Sales | Service
5 out of 5 starsservice Rating

Excellent Customer Service

by Roel Rosales on 07/16/2022

Customer service is above and beyond. Everyone there is very attentive to your needs and makes you feel like a special customer 👍. Definitely don’t feel the pressure other dealerships put on you when buying a car.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

15 Reviews
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5 out of 5 starsservice Rating

Excellent Customer Service

by Roel Rosales on 07/16/2022

Customer service is above and beyond. Everyone there is very attentive to your needs and makes you feel like a special customer 👍. Definitely don’t feel the pressure other dealerships put on you when buying a car.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Excellent

by O Sevilla on 05/15/2022

Professional and dedicated.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Awesome service!

by Janet Garcia on 03/15/2022

Christian was awesome and he was very helpful and polite.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Excellent customer service

by petra mendiola on 12/01/2021

Excellent customer service, he did everything so I wouldn’t wait so long. Thank you, Christian Garcia

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Great service

by Jorge on 08/14/2021

Took the vehicle in for window replacement. Shoutout to Christian for taking care of us. Got everything done as scheduled.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Excellent Customer Service

by Arely on 07/01/2021

JC was great throughout the entire sales process. He explained everything with detail and ensured I got exactly what I wanted.

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Awesome

by Ken on 06/26/2021

Car needed a realignment wait time was several days. They ended up getting it done the next day! Was offered drinks and even an Uber back home when car dropped off.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Happy customer

by Stephanie on 06/12/2021

I wanted to thank Becky for doing an amazing job. I had the car I wanted in mind and a price set to what was comfortable for me. She made it happen. Very friendly and helpful. You guys made my day. I left super happy and with a beautiful Q5. No stress involved, would highly recommend.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Capable and courteous service

by Service on my Audi Q7 on 03/14/2021

Excellent communication from Christian, my service advisor . Very courteous and professional. Very satisfied with the entire experience, would highly recommend.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Becky was a Blessing

by Liz Galaviz on 01/12/2021

Walking in we were quite sure of what we wanted, and meeting Becky was what helped the process go so smooth. Honestly, if it wasn’t for her I would not have made the choice I did. She made me feel confident in my decision and made my daughter feel special.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

PURCHASE AUDI Q3 2021 NEW

by PCJR717 on 12/19/2020

I was very pleased with my purchase. Audi san juan people are always very friendly giving great service. Mr. rivas, becky and christian all give great, exceptional service. Service like this why i always choose audi san juan.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Don’t know what this means

by What does this mean on 12/15/2020

Rick the service advisor very professional

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Excellent

by Cesar F on 10/26/2020

Customer service was on point. Sales rep answered all of our questions.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Audi A6

by Eddie Rosas on 07/30/2020

Sales experience was fast and simple! Our salesman was excellent!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Excellent service

by TABU on 07/29/2020

The customer service and service department is very informative, polite and professional.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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