All American Chevrolet of San Angelo
Customer Reviews of All American Chevrolet of San Angelo
LISTEN TO YOUR CUSTOMER
byon 02/27/2024
Well, 30 days later, I got my car back. 8 labor hours, two struts, and one shock changed. 37” scratch along my driver door and two new fender dings (I JUST had PDR performed). I asked for email communication and a few specific items for paper trail, as well as leaving the old shocks in the trunk, for proof of install….I was told “yes” by service advisor, but shown “NO”. When I picked my car up, not even a paper floor mat was used. Requested a new key fob, and that didn’t happen either, but I did purchase a car battery, which was installed correctly, except they did not remount my subwoofer back into place. Placed a call to the dealership last week, and I’m yet to get called back. Not trying to shame them, just being honest with my own experience. The one service advisor should not be the ONLY person available or not to be able to answer my questions in the event of a change.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
Worst service experience ever
byon 08/27/2023
August 19th 2023 I was treated horribly with attitude as if I don't want to be here at work by the service advisor. Almost told her if you don't like your job, find another one. I also had an appointment for 9:30am. I arrived at approximately 9:22am. My car didn't go in until 10:05am. I received my car only after asking at 11:00am how much longer I had to wait. Please note I checked on my car myself at 10:40am and 11:00am and my car was in the down position for 20 minutes with no one around it. A service person only showed up after I asked about it. My advisor also had to go look for that service person. This is the worst service experience ever. I have lost faith in their abilities. I ever canceled my truck service and had it performed elsewhere. All American Chevrolet of San Angelo don't have to worry any more about my vehicles. I guess this is how Lifetime oil change customers are treated. Good-bye and good riddance.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
1 Comments
All American Chevrolet of San Angelo
byon 12/20/2022
Friendly and efficient service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Thanks All American San Angelo
byon 05/30/2021
We've been bringing all of our cars to the team here for years and the work is always done on time and at a fair price. The staff is always friendly and
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Very quick
byon 04/12/2021
Had my oil changed on my lunch hour - easy process. Everyone very professional and nice.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Thankful
byon 08/12/2017
I can't tell you how much Chase did for me he went over and above to help me out and I can't thank him enough..
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Exceptional
byon 08/04/2017
All went well, professional and in a timely manner.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
New Suburban Purchase
byon 07/10/2017
Located vehicle on internet - subsequently made contact with All American Chevrolet of San Angelo - negotiations went quickly and smoothly - pickup and closing went equally well - efficient with no surprises. We are very happy with our new Suburban.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Getting a car
byon 02/28/2017
I would like to say that American Chevrolet has always come thru for me,this is the 5th vehicle they have helped me aquire and Anthony Villarreal is the one who makes it HAPPEN.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Urgent service needed.
byon 01/21/2017
Mr.Rudy was an excetional service provider.I am completely satisfied.Thank you so very much.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Super Service Experience
byon 12/19/2016
Kudos to everyone in the All American Chevrolet service department. The work on my vehicle was accomplished as promised and in a timely manner. All the staff were friendly and easy to communicate with. As I tell everyone, this is the best service department in San Angelo and bring your vehicle in to them for your needs regardless the make or model.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
needed new window motor
byon 11/04/2016
John Coldwell helped me with my car. The window wasn't rolling up/down. He was prompt, professional. He called my to give updates which is great customer service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great dealership
byon 09/25/2016
It was a great experience ,my vehicle was done in a timely manner.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Service experience
byon 09/10/2016
I'm completely satisfied with the awesome service and professionalism of the service provided. Special thanks to Mr. Emilio and staff.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Tire fault condition
byon 08/12/2016
Service did excellent job and called me from beginng to end.what needed to be done and when completed.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Car purchase experience
byon 08/04/2016
I have gone 3 times to american Chevrolet , and every time has been a most exceptional experience. The salesman, Anthony Villareal , is truly wonderful young man, he always goes beyond his ability to get me what I want. Thank You Anthony, you are FANTASTIC!!!!!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Excellent work
byon 07/01/2016
I have dealt with All American Chevrolwt for years and I wouldn't go anywhere else.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Silverado Purchase
byon 06/04/2016
We had a great experience at All American Chevrolet. We had planned to just test drive some trucks and salesman turned us on to the 2016 Silverado and we were sold immediately. The finance process was virtually painless and they worked very hard to get where we wanted/needed to be on payments. We will definitely shop there again for our next vehicle.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
jb Sadler
byon 05/29/2016
J.B Sadler help me so much in this deal help me find the right truck and help me find the right insurance and even help me pay for insurance so I could pick up the truck the next day! He was very helpful and should get full credit for his work
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great experience
byon 05/29/2016
Fast and easy purchase of my new traverse. Friendly and helpful staff, no waiting around all day.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Exceptional customer service
byon 04/14/2016
I had the nicest salesman and worked with me until the end even if it was late and stayed to closing time. Exceptional service
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments