Miller-Starnes Chevrolet Buick
Customer Reviews of Miller-Starnes Chevrolet Buick
New car
byon 11/30/2018
Loved my experience at Miller Starnes. Lee helped me & answered all questions that I had
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Excellent Sales & Finance Personnel
byon 06/07/2014
I enjoyed my experience with my Salesman (Jason) and the finance manager (Nathan). There was no pressure to buy something I did not like or want. Chevy had great incentives on the truck I bought. I also had downloaded a pop-up voucher from Chevrolet's website worth another $1,000.00 off. Jason also threw in a $250.00 dealership voucher. My only regret is I wish I had asked Jason to dealer trade for the Silver Ice Metallic color that I really liked. That was MY FAULT for not asking, because Jason had mentioned he could do this in one of our many telephone conversations. Nathan got me a good fiance rate, given some issues (now resolved) in my credit history. I have not used the service department yet, so I can't comment on that issue. As far as the negative comment posted by another user, I have gotten those kind of certificates / offers in my mail before. I file "13" them.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Buyer Beware
byon 09/25/2010
We had received a flyer from Miller Starnes Chevrolet Buick in Rockdale. The back read Strike it rich $25,000 lottery game and urged me to scratch off the three lines to see if I had won the $25,000. The middle of the three scratchers matched all 5 numbers needed to win. No other prizes or conditions were on the page. I took our salesperson through the flyer step by step and asked if he thought it was misleading he agreed that it was misleading and his comment was that was just marketing designed to bring us in. After experiencing this disappointment and embarrassment he actually expected us to by a car that was repossessed from one of our neighbors after taking time off from work to be told we were tricked by a clearly deceptive marketing ploy that promised we had won $25,000 and a chance at winning a new car that delivered neither. Do not do any business with someone as sneaky and underhanded as these people.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
