Clark Knapp Honda
Customer Reviews of Clark Knapp Honda
Fast and efficient sale
byon 08/06/2023
I have purchased and leased new vehicles but now I bought a certified pre-owned vehicle. The sales person Kyle was very helpful, professional and courteous. He went out of his way to explain everything to include making the sale fast and efficient.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great service
byon 01/19/2024
Great service provided by service advisor. Everything was well explained and they were nice. Really enjoyed the coffee and donuts provided for customers. Thank you 🙏🏼
- Recommend this dealer? Yes
Great
byon 09/21/2023
They are friendly and tell they you what services are needed to keep your vechicle in top shape.
- Recommend this dealer? Yes
Excepcional Service
byon 08/22/2023
If you make an appointment and wait at the dealership. Dana will take care of you! Quick and most importantly. Peace of mind that any service performed. Will be done professionally and OEM parts. Thank you everyone
- Recommend this dealer? Yes
Fast and efficient sale
byon 08/06/2023
I have purchased and leased new vehicles but now I bought a certified pre-owned vehicle. The sales person Kyle was very helpful, professional and courteous. He went out of his way to explain everything to include making the sale fast and efficient.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Excellent Service
byon 09/21/2022
Great service. Very friendly staff.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great service
byon 09/21/2022
Very satisfied with professional and caring service
- Recommend this dealer? Yes
Excellent service.
byon 09/20/2022
Prompt and efficient!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Electrical issues
byon 09/15/2022
Always busy. I was told the jobs were backed up and my car will have to stay an extra day.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Knapp Rap
byon 09/13/2022
Clark Knapp Honda is a friendly, relaxed, easy place to do business, while still offering quality service and expertise. The woman who handled my transaction was very informative and also saw to it that I had a pleasant wait time. I feel good that my car is in top shape for an up-coming road trip.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Civic Reg Inspection
byon 09/07/2022
Service was performed when scheduled with no long delay time. The staff were courteous and helpful.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
The Happy Blue Van!
byon 09/07/2022
Susan was really awesome, nice, friendly and exceptional services! Times frame waiting was very decent! Highly recommended!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Susan Rocks!
byon 09/04/2022
Susan in service went out of her way to make my experience at Clark Knapp Service EXCELLENT! In and out within an hour!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Excellent service
byon 09/02/2022
Excellent customer service - Susan always explains things well and is very pleasant and professional. Was in and out in the time frame they gave me. All services were explained in detail, along with the cost of each service - appreciate knowing ahead of time what it will cost and being asked for approval before it is done.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great service!
byon 09/02/2022
I have been going to Clark Knapp Honda to service my car since 2013. I've had good and bad experiences but this last visit was great. The person who handled the oil change service and state inspection was wonderful! Transparent and thorough. I was impressed with the service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
A-MA-ZING
byon 09/01/2022
Susan was absolutely phenomenal!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Service Dept.
byon 09/01/2022
I did have to set up my appointment online. Dropped off my Pilot in the morning, was ready by around 3:45. I was expecting for my vehicle to be ready earlier.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great Service!
byon 08/31/2022
Susan was very nice and she offered great customer service. Definitely top service!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great service!!
byon 08/30/2022
Susan warned me that it would take long. I needed the oil change regardless. I showed up without appointment and still they managed to squeeze me in for the oil change before Labor Day weekend. Thanks Honda guys and thanks Susan for keeping me up to date.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Excelente servicio
byon 08/30/2022
Buena asesora. Claras explicaciones. Presupuesto claro. Sitio cómodo y amable para esperar.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great Service. Kinda Pricey.
byon 08/27/2022
Staff is super friendly. Dealership is clean. I just don’t like feeling like I’m pressured into getting all the extra stuff service people say I “need”. I end up paying 5x more than I expected to pay.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
Quick and good service
byon 08/27/2022
I recommend this dealer. The services are quick and of good quality.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
In 1933, the Clark family made its start in the automotive industry with a Chevy dealership. With over eight decades under its belt, the dealership has established a solid reputation with the Pharr community. 25 years ago, the dealership embarked on a new journey to include Honda vehicles in its inventory, which led to the creation of Clark Knapp Honda.Clark Knapp Honda now starts another new chapter with a brand new Honda facility in a beautiful, modern building. Clark Knapp Honda is the Valley's only exclusive Honda dealership. Prospective shoppers throughout the Rio Grande Valley can experience all the vehicles Honda has to offer with the service and accommodations they deserve. With each customer, Clark Knapp Honda ensures each aspect of the car-buying and owning processes are "Simply Better" than anything they've encountered to date. Visit Clark Knapp Honda in Pharr today to experience how much better owning a car can be.