Southfork Chrysler Dodge Jeep Ram
Customer Reviews of Southfork Chrysler Dodge Jeep Ram
Buying with ease and peace of mind
by 02/01/2018
onI stumbled upon Southfork a few months ago when searching for a vehicle for my daughter. I met Bobby Parker and he showed us what he had available at the time. I was looking for something used and didn't have a huge budget. Though we didn't find anything that day, he continued to look for something that would suit us and he kept in contact. He also explained the unique and attractive things that Southfork has to offer such as the lifetime powertrain warranty on used vehicles and even the fact that the sales associates do not work on commission (the reason for my surprise when he was so attentive to our needs). I did not purchase a vehicles cle for my daughter at that time however recently I found myself in the market. I decided to call Bobby first just to see what he might have available. As I described what I was looking for he immediately had two options for me to check out. We scheduled an appointment a few days later, the first vehicle he showed me was exactly what I was hoping to find, a Ford Expedition, which I love because of the space it provides. It had a few more miles on it than what I was hoping to find but the price was good and it seemed to be a clean and well kept vehicle. They sent me home in it so that I could get a good feel for it, which allowed me to drive it at night so that I could see what the lights would be like on the dash as well as the road. I find that some newer vehicles have too many lights on the dash which is distracting at night. I found it extremely comfortable! The only reservation I had was the mileage but with the lifetime powertrain warranty that covers all the BIG stuff I decided to see what we could work out. When I went back, Bobby couldn't be there so Marcus stepped right in. They gave me a fair price on my trade in, secured my financing with a fair interest rate and there wasn't a lot of back and forth like I have found at MOST dealers. I was then handed over to Alex to go thru all the paperwork and walk me through the warranty info. Everyone that I spoke with was friendly and efficient. Bobby has checked in with me since the purchase to see how things are going. It was by far the easiest and best car buying experience I've ever had and this is the 7th vehicle I've purchased. I am loving my new ride!! Thank you Bobby and Southfork! I have already started recommending them to friends!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Jeep JK Limited. "Demo"
by 06/30/2017
onSalesman and sales manager were great. Everyone was very pleasant. Just could not agree on the price.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Not Applicable
Amazing customer service
by 05/05/2017
onDavid I believe was or salesman and he was amazing. It was a car for my son. We had spent the day wanting to pay cash for our sons first car and treated terribly. Then found south fork dodge on way home. We not only found an amazing salesman and he treated us great and treated my son very well and like a man. It was his first car buying experience and started out terrible and ended better than I could've hoped for. Thank you and your amazing staff
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great experience!
by 04/22/2017
onGreat buying experience! Everyone was very polite. I knew the vehicle I wanted so they immediately brought it out as well as a second option. Nice to deal and easy to deal with. If you're looking to purchase a vehicle for here you will have a better dealership experience than anywhere else! You can feel confident in you're treated and confident that this dealership will be there for you throughout the time you own the vehicle.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Biggest reason this deal happened ...
by 04/13/2017
onThe sales rep that made you feel like he was on your side was Luis Diaz. Friendly and personable. I appreciate all of his help and not giving up on the sale. He was instrumental in getting the deal closed. Thanks again Mr Diaz.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes