Gunn Chevrolet
Customer Reviews of Gunn Chevrolet
Buyer
byon 06/05/2023
Great no hassle and to the point, didn’t try to offer anything else other than why I went in for!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Committment, Excellent Customer Service, and Quality
byon 05/08/2024
I have had wonderful experiences with the Gunn Chevrolet service department with three vehicles I have owned which include my 1996 Impala SS, 2007 Chevrolet Avalanche and my 2013 Avalanche that has over 102,000 miles. I no longer have the older vehicles but I still have my 2013 Avalanche which runs smoothly and it purrs like it is still new because I make sure I stay up on its required maintenance. Over the last 25 years Gunn has provided me with excellent customer service and care along with world-class precision in the work they performed on all my vehicles. I am completely satisfied with their professionalism and I highly recommend their services to anyone who is in the market trying to find a reliable maintenance partner for their Chevrolet vehicle regardless of its year, make, and model. Magnificent work Gunn Chevrolet! I really appreciate all you do!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Ms.
byon 02/18/2024
My vehicle was taken care of in a timely manner. But I feel the labor expense was over the top.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
1 Comments
Buyer
byon 06/05/2023
Great no hassle and to the point, didn’t try to offer anything else other than why I went in for!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Experience
byon 05/01/2023
I received the information needed to decide on the purchased vehicle. Everything was smooth and an easy process.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great experience
byon 04/18/2023
No BS like other car dealers. They gave me a great price on my existing truck and we made a deal quickly.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Experience at GUNN Chevy!
byon 02/23/2023
From start to finish this was the most seamless car purchasing experience! Steven reached out via telephone after I expressed interest online and the conversation was easy and we were on our way. He greeted us and had a plan to show us what we were looking for and was knowledgeable about each vehicle. We went on a test drive and the whole choosing process was actually really fun! Once we negotiated trade, we closed the deal with Mattie who was so efficient and simply a joy! Everyone we interacted with at Gunn was so fun, kind, and the entire day was just awesome. We really want recognize Steven and Mattie who are just two human gems who really went above and beyond to make our experience amazing in purchasing our dream Texas truck!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Emvaldez03
byon 10/29/2022
Great experience, no haggle, lowest price. Gunn dealership is the place to go. Best experience I ever had!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Dissatisfied customer
byon 05/30/2021
Disappointing experience with service unsure if worked completed
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
2020 Equinox
byon 10/05/2020
Very helpful from the beginning. Friendly, fast service.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Car service
byon 02/15/2019
Every thing was okay and quick, but as soon as i left fromm the dealership, the check engine light came on, and i hadnt done nothing wrong with vehicle, i called a few days later ans they told me that they couldnt do nothing about it, the check engine light came on right after the they did everything on the car, i belive they misplaced something or didnt do something right because it was after they checked the car and i had barely left, and ive never had this problem before
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Low ball on trade and bad negotiating tactics.
byon 02/26/2018
Went to go and trade in a 2017 Acadia Limited for a 2018 Traverse. We went in knowing exactly what we wanted and pre-approved for financing. Salesman thought it would be a good tactic for negotiating trade in value by presenting us with the TWIX report and offering us a full $2k under book value and saying you are asking more than you paid for your car? Sorry to inform them know we got an incredible deal on the car and what we paid has zero baring on current market value. Buyer beware. They will look up what you paid and how long ago and will then offer you less, regardless of actual market value. Steer clear.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Not Applicable
Chevy
byon 04/14/2017
Steven from the service department was outstanding. He showed a genuine concern about my vehicle issues no took care of all my needs.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Service!
byon 04/14/2017
the Service Manager was great! Excellent service and he reminded me to get my recall taken care of. The pricing was fair and accurate.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Can't imagine a better experience
byon 04/12/2017
Jeff Smith was super nice and provided me with excellent customer service. As soon as he learned I'd be car-less for the weekend he had me come in and get a loaner.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Truly No Hassle --2nd Traverse
byon 12/03/2016
This is my second purchase at Gunn Chevrolet. And it was another Chevrolet Traverse. This is the only car for me. All staff is courteous and take care of your every need. My salesman Cristian Figueroa was the most knowledgeable when it came to showing the many features of the car and I did not feel pressured in any way. I will only do my business with Gunn.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Excellent first time experience
byon 12/01/2016
We had an excellent experience with our sales guy, Will Morley. He was friendly, answered all the questions, showed us around the dealership, stayed with us when we waited and made sure everything went well. Our car had to have a recall taken care of before we could do the contract and he set all of that up for us. The finance manager, Kinneth, was great, too. He had everything ready and got us through the paperwork quickly when we came back to get the car. Overall, it was a good experience and I would definitely come back to Gunn in the future. We were given a loaner vehicle and I was disappointed in that experience. The truck was dirty and there was hair all over the inside. The people in the service center were nice, though, and got us in and out quickly.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Top Notch Dealership
byon 08/11/2016
We have just finished buying our 8th vehicle from Gunn specifically Gunn Chevrolet. Sales consultants especially Yhanithan have complete knowledge of their products. Finance guys Mickael did great work getting us the truck that I really wanted. Thanks guys! Yes, once we went to a competitor and no we did not buy from the guys (off on Bandera). Previous vehicles brought from Gunn. 2002 Chrysler minivan, 2004 GMC Savana (still driving this), 2006 Chevy Malibu LS, 2012 Chevy Cruze LS, 2014 Chevy 2.0 Turbo Diesel (son's car) 2014 Chevy Silverado crew cab WT and now my new 2016 Chevy Silverado Texas Edition crew cab LT. Thanks guys from Dennis & Blanca Anguiano!!! Next year, daughters senior graduation gift.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Sales
byon 04/04/2016
Thank You so much to Rudy and Angel. They explained very clearly about the process of buying and all of the features of the vehicle that we were buying.Rudy gave us a tour of the dealership,which was really nice. Thank You ...they were very nice and very polite and patient.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Gunn Chevy Purchase
byon 12/23/2015
Enjoyed the process of not having to haggle but getting a fair deal. Jeff was very friendly and helpful through the ordeal.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Awsome Experience
byon 12/23/2015
It was an AWSOME experience! Every member of the sale team took the time to explain the buying procedure, warrenty information, and the service contract. We never felt pressured into buying anything that we didnt want. In fact, they worked hard to find us the best deal possible.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
oil change
byon 12/09/2015
Came in for a oil change, when I came to pick up my vehicle I was told to go inside to the express office. I came in and my keys were on the shelf by myself. Then no one could find my paperwork. They had to fun a copy so I can have something for my records.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Welcome to Gunn Chevrolet! We make it easy for our South/Central Texas Chevrolet buyers by offering our “One Simple Price”, which is always our best price. Because our sales team is paid salary, not commission, you won't get a high-pressured sale. We believe that buying a car should be fun, not complicated or frustrating. That's why one-price selling, based on the vehicle's market value alone works. Through our convenient website, we invite you to browse our daily updated new car inventory, view our current specials, or research financing options to fit your budget. Our courteous and knowledgeable staff is standing by to answer any questions and we’d be more than happy to offer you a quick quote on any of our Chevrolet models that catch your eye. Winner of the GM Mark of Excellence Award that is based on customer satisfaction for the past seven years.
1 Comments