BMW of West Houston
Customer Reviews of BMW of West Houston
Fabulous Experience !
by 05/07/2024
onMy Sales Advisor Baba was amazing person. I am from Dallas, he made sure all documentation is complete and kept the vehicle ready. All documentation and purchase complete within an hour. Seamless experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Fabulous Experience !
by 05/07/2024
onMy Sales Advisor Baba was amazing person. I am from Dallas, he made sure all documentation is complete and kept the vehicle ready. All documentation and purchase complete within an hour. Seamless experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Leas BMW * series 50I
by 05/03/2024
onExcellent sales process and really appreciated the personal care that Aly provided throughout the transaction process.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Purchase Experience!
by 04/26/2024
onI recently purchased a Camaro at West Houston BMW in Katy Tx . They never used high pressure sales tactics that usually accompany me buying a vehicle.It was a smooth and easy experience. I live several hundred miles from dealership and Sam ( sales mgr) made it a pleasure to purchase from the sale to the shipping of vehicle to my location. They kept me informed and handled everything from beginning to end. I would recommend anyone who wants a good car buying experience to contact them.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Fantastic experience
by 04/25/2024
onI had a fantastic experience working with Ming at BMW West. Ordered a car from another dealership, Ming ensured a smooth process, and the car was shipped without any issues. I highly recommend Ming and BMW West for a seamless car-buying experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Positive Car Buying Experience
by 04/24/2024
onStaff was very courteous, responsive, and professional. Our senior sales representative was helpful, and explained what he was doing and what the next steps were during my visitation and subsequent purchase. The dealership presented a comfortable environment to be in. The presentation of the cars in the dealership was open and very accessible. All in all a pleasant shopping experience. Expect to spend a fair portion of the day to make your purchase, but once on the way the shop does a beautiful job of making the car presentable and a work of art.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
BMW X3 Lease Purchased
by 04/24/2024
onGreat sales people , willing to help their costumers!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
BMW of West Houston is Top Notch
by 04/07/2024
onI just made another purchase at this Sonic Automotive dealership and couldn’t be happier. This is my 2nd purchase from them and I can honestly attest to the fact that they are attentive, fair, and customer service oriented. My sales rep Cornelius went out of his way to take my new 2021 Ford F150 Lariat to a Ford dealership for a full diagnosis of the vehicle to ensure me I would be happy with the vehicle if I made the purchase. The process was smooth from sales to finance to delivery of the vehicle. Thanks for doing what you do. Keep up the good work!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Sales person Michael was a joy!
by 04/03/2024
onI recently had the pleasure of working with Michael at BMW, and I must say, it was an exceptional experience from start to finish. Michael's professionalism, knowledge, and dedication to customer satisfaction were truly remarkable. He took the time to understand my needs and preferences, patiently answered all my questions, and went above and beyond to ensure that I found the perfect vehicle. His friendly demeanor and genuine enthusiasm made the entire process enjoyable and stress-free. Thanks to Michael's expertise and guidance, I am now the proud owner of a beautiful BMW. I highly recommend Michael to anyone in search of a seamless and enjoyable car-buying experience. Thank you, Michael, for your outstanding service!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Review for sales
by 04/01/2024
onI enjoyed working with Ming! He made the experience even better and I would recommend others to him
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Service at BMW West Houston with Cyrus
by 04/01/2024
onCyrus is a great sales guy I really recommend him. He was able to find the perfect deal for me. Thank you for your hard work Cyrus. Richard in finance also great guy. Congraluations on the great service I received from you guys.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Superior sales service.
by 03/29/2024
onEntire process was effortless. No sales pressure. Salesman Lasime made it the best auto buying experience I have had.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Dr
by 03/29/2024
onExcellent car and product knowledge and support thru the purchasing process
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Loan Consultant
by 03/28/2024
onMohammad was quick to reply to all questions and remained true to his word on the minor touch ups that the car needed.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Best BMW dealership in Houston
by 03/27/2024
onMichael Akinboye, Mack Albukhari, and Richard Beard made my lease purchase smooth and efficient. Great deals, amazing inventory selection and incredible service. Will refer friends and family to this dealership :)
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Wonderful Experience
by 03/25/2024
onWeeet Lassien our expectations; appreciate his passion and patience for 2 hours answering all our queries. At end of discussion we decided buy the X5 and we signed. Richard guided us with additional insights of BMW contracts and customer benefits program and helped us in nudging the final numbers as nice as possible. Thanks Lassien and Richard
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Amazing service
by 03/23/2024
onI bought a 2024 IX. Tommy and his assistant are helpful and knowledgeable! The financial manager Sarah is also very friendly.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service
by 03/09/2024
onI have had great prior service for my BMW. This time, it was a little off. I was left standing in the service area when my vehicle was ready. When I walked to it, I could see that it was dirty; past visits, the vehicle was clean. An employee asked if he could help, I indicated that vehicle had not been washed. He immediately took it to wash. Then I returned to the service advisor's stand to wait again. He returned to Service area, but went to talk to another service advisor.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Purchase
by 01/10/2024
onMo at BMW Wedt handled our purchase with professionalism and integrity! We walked away with confidence, and satisfaction! We are enjoying our new BMW, knowing we got the best bang for our bucks! Thanks for making our son’s dream a reality!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Excellent sales experience.
by 12/22/2023
onJacob Garza is great. This is the 4th BMW we purchased from him since 2017. His response time was extremely quick after my initial message. He had the car I was interested in ready for test driving and worked up an attractive trade in for my previous BMW. All of this made it very easy to make the decision, conduct business and make the transaction happen. His assistant, Evan was also very helpful in explaining the new car’s features, etc. providing Jacob with an assist was a good idea. I was able to observe the value add with the arrangement. After observing Jacob interact with multiple customers during my waiting periods, I thought to myself that it would benefit the dealership to get him a 2nd assistant. After the agreement and initial signature process was completed, Corey Pitre was very easy to work with during the loan processing. No games, just good service and friendly conversation. It is noticeable and appreciated. Now that my sales experience is complete, I am looking forward to taking possession of the car after the ding is worked out of the door. Am hoping your service department can match the quality of service of your sales team.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Highly recommend
by 10/25/2023
onFirst class operation from the initial phone call to meeting with the salesman to test driving, question and answering to purchasing the vehicle. I greatly appreciate the attention to detail.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Overall friendly and approachable team at West Houston - Especially "Olga"
by 10/11/2023
onOverall friendly and approachable team at West Houston. Especially "Olga" is so knowledgeable, helpful through the paper work, no pressure sales and on top of it, her availability, transparency is awesome.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
1 Comments