Land Rover Southwest Houston
Customer Reviews of Land Rover Southwest Houston
Not Very Helpful Salesforce
byon 08/24/2019
When you look at cars that cost over $100k, you'd think a friendly sales person would be there to help. They ignored me completely and it was impossible to get my questions answered. I have had better service at Whataburger. Landrover lost a customer today
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
Go Somewhere Else
byon 08/21/2017
BUYER BEWARE if you are planning to buy a used car I would highly recommend that you go somewhere else. If the car its not one of the cars they normally sale, Audi, Land Rover, etc.. They dont check it every well trust me. No matter what they tell you do not trust them. They sold me a car Aug 2017 and I have nothing but problems with it none of which I could have saw or caused in the short 5 days of total driving time I have had with it. Yes only 5 days I have driven the car and it is currently in the repair shop 7 days and counting. I am not a teenager and I have own numerous cars over my life and I haven't mistreated this car for it to break on me this fast. I dont even have my permanent tags for it yet. Of course I contacted them to tell them of the issues that I have had after I took it to the repair shop and they told me what was wrong with it within a few hours of looking at the car. I made a very reasonable request of them which only would had cost them less then 200 dollars. But before I could say anything about my issue they said " you cant bring the car back" like too bad its not their issue that the car is broken. Then only care about making a sale and nothing to do with given you a good car. You should really go somewhere else to buy a car it will save you a lot of issues later. If you still go there anyways good luck to you I warned you.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No
Land Rover Exceptional Expeience
byon 06/02/2016
An exceptional experience under the guide of Khalil Postell, Sale Manager. Completely transparent as to pricing, warranty and features of the Land Rover LR4 we purchased. Every aspect of the transaction exceeded my expectations.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
EXCELLENCE!
byon 06/01/2016
My husband and I bought a brand new car at Momentum from Ron Roath. He was not pushy and made the experience as easy and delightful as possible. He was honest from day one about negotiations, final price, service, etc. Ron was invested in our best interest and more than anything, wanted us to be happy and make sure we got exactly what we wanted. The very best experience we have ever had at any dealership and I have bought LOTS of cars!!!!! When our vehicle came in, he called us up immediately and took care of as much paperwork over the phone as possible so we would not have to wait long at the dealer. He is always a phone call away to answer any questions and truly values customer service. He knows his cars to the T and does not feed you your usual car dealer banter. It's honest, straight to the point, sincere service. I guarantee, use Ron and you will not be disappointed!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Shady Car Salesman
byon 05/20/2016
While negotiating the final details of a lease, I asked if the salesman could get the two front windows tinted for free. I was putting $10,000 down and he said yes, but would need $200 in cash for the tint, but only need $9800 down. Contract would still show $10,000 down, so no additional money out of my pocket. When it came to final contract, only showed $9800 down, so I am now financing $200 more than he told me. Also, he said my credit wasn't good enough and my monthly payment would need to go up by about $30. Neglected to tell me the the price of the car also went up by over $2000 if I wanted to purchased it after the lease. So now I am paid $200 cash for tinting two front windows ( no way it cost that much), am financing. $200 more than in should, and will have to pay over $2000 more if want to purchase car. My fault for not catching it all and walking away instead of be wrapping up in getting my wife the car of her dreams. Buyer beware, salesman will stick it to you any chance they get....
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
