Customer Reviews of AutoNation Toyota Gulf Freeway
Fair price
byon 02/20/2024
I was happy to work with AutoNation Toyota as I was given a fair purchase price and decent amount for my trade in. The salesperson, Shajeel, was friendly and helpful. It was a very good experience, and I recommend shopping there!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Top Notch Service
byon 04/03/2024
This was my 1st schedule maintenance for my 2024 Camry. The scheduling process was very easy. I was on time for my appt and my service advisor was very professional and nice. I was finished in 45 mins. Overall great experience. I have already recommended 3 friends to Autonation Toyota. Great service dept. LaBertha
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Fair price
byon 02/20/2024
I was happy to work with AutoNation Toyota as I was given a fair purchase price and decent amount for my trade in. The salesperson, Shajeel, was friendly and helpful. It was a very good experience, and I recommend shopping there!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Very Happy
byon 02/12/2024
Say made my car buying process a pleasant experience. He was very nice and easy going. I felt no pressure and was given my choices up front. No haggling no negotiations. Just a simple process. I love the car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2 Comments
2019 Nissan Titan
byon 02/09/2024
Replaced my 2007 Titan with a used 2019 Titan (w/o trade-in). 2019 being rated as one of the better years for Titans. Not as many special features as the 2007 - manual exterior mirrors, manual seat adjust. front seats not heat, cloth seats not leather, manual cargo window. But low mileage, looks nice, drives nice, still under Nissan warranty, and including my sale of the 2007 I was just within my budget. Almost a month of driving the 2019 and I can say that I got a fair deal.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Sales
byon 02/09/2024
Got there to find out the car I wanted was sold the night before. But they didn’t think to let me till I got there . Then was charged for a tint that I didn’t ask for and that was never done. Still waiting for a callback that I don’t see happening anytime soon. 🤷🏾♂️
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
1 Comments
Horrible First time Customer Service
byon 01/31/2024
I normally have my service done at Autonation in Winter Park, FL and never had any issues great service everytime but since moved to Texas and this is my first time getting service at this location and it was an unpleasant experience. I had a 12p appt for a tire rotation and sat in the car until almost 1p and it was probably 3 cars ahead of me. The service advisor Eduardo said about 2hrs wait time I waited 2hrs and didn’t get an update until after 3hrs via photo of my car and I then texted the advisor and I was told to give them 5 mins and after 33min I texted the advisor Eduardo again and didn’t receive a response until 20mins later return he said there were 100 cars ahead of me. If it was so busy why give me 2hr wait time. All of a sudden I ask him to bring me my car and they’re done. I don’t even believe the rotation was even done or it was already done along time ago and was sitting. No compensation for my wait or nothing. Also called for the manager and left a voivemail no response. Seem like management could care less. Ridiculous!!
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
1 Comments
Love my new RAV4!
byon 01/15/2024
I recently purchased a RAV4 from AutoNation on Gulfreeway and I can’t begin to say how smooth the process was. I actually stopped in for an oil change and started shopping around for cars. Was planning on a newer vehicle at the beginning of the year but after I saw the RAV4 I knew I needed that car. My sales representative Brandon Dipar really went above and beyond to get me the best deal for my budget! The staff at autonation is extremely friendly and knowledgeable, if your thinking of a new vehicle ask for Brandon!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
New 4runner
byon 12/28/2023
Jose Rugama helped with my new 2024 4Runner quick and easy
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Mrs.
byon 12/22/2023
Mr. Aziz helped us to buy the brand-new Highlander. He answered all of our questions and helped to get the vehicle at the price we asked for. I do recommend him to be your salesman.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Sales
byon 12/17/2023
Shakeel did an excellent of taking care of our needs during our visit!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
SAFETY RECALL
byon 12/14/2023
I had a ticket left at my car's window at my apartment from someone saying “URGENT SAFETY RECALL” and had a description to come to one of the nearest toyota service centre to fix an electronic component which may not operate in some crashes. Earlier, I had no nose inside of my vehicle but after I got this ticket left at my home , my car is making a lot of noise while operating it & also this ticket has clearly mentioned you have to come to fix the noise filter as well & in accordance with this ticket left at my car I went to a nearest toyota service center to fix it but it seems like they haven’t touched to fix noise filter and air bags because I am still hearing a lot noise and the passenger’s air bags remains always off mode. Please suggest what I should do next, I literally need to fix these immediately.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
1 Comments
Toyota AutoNation - David Garcia
byon 12/03/2023
David was amazing and was able to get me exactly the vehicle I wanted at a price far better than I expected! I had an overall great experience! AutoNation just earned a repeat customer! I very highly recommend asking for David when you go!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Sale was quick and smooth
byon 12/01/2023
Very good
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Bad service! Sold me a used truck with bad brakes
byon 12/01/2023
I came in to my 1st oil change after buying a used truck. They handed my keys and I was on my way. As I was driving I noticed a whistling sound. After a week I opened hood and found filter laying on the engine.I was missing a hub cap. Then after reading the paperwork It says I need brakes! I just got the truck! I was sold a truck with bad brakes making it unsafe to drive. I am dissatisfied. I really thought buying a truck from Auto Nation Toyota dealer would bring me peace of mind.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
1 Comments
Repair
byon 11/30/2023
Service was excellent as always. Fast and well documented service, love the video walk around
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
In and out service
byon 11/28/2023
Very fast and efficient. Easy and convenient scheduling
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
40,000 check up
byon 11/28/2023
Made online appt, easy. Contacted by advisor for specifics any concerns. No waiting in line. Contacted for pickup in timely manner. Description of work done n check out. Great experience.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Best Vehicle Service Advisor
byon 11/21/2023
Mr. Adam at the AutoNation Toyota Service is an extremely Professional Service Advisor. Always greets me with a smile. I have never seen him tired. He always does his job with enthusiasm. He has vast knowledge about car servicing. He has recommended me the services required for the 2010 Toyota Camry. It is for Service Advisor like Adam, I keep coming back to AUTONATION TOYOTA. ALL THE BEST TO THIS SINCERE, DEDICATED AND HONEST SERVICE ADVISOR.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Sales
byon 11/14/2023
Rachel De Leon was awesome through my entire purchase process. She was engaging, very attentive, honest and professional. She made me feel at ease when I was very nervous inside. Once at the dealership I felt like she was family. My finance manager Abid was just as wonderful. His honesty and sincerity made me feel like I made the right vehicle choice. He explained my finance details very clearly. This was the most pleasant car purchase experience I have ever had. They are an asset to Autonation.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Service
byon 11/13/2023
Appointment was easy to make. I was greeted upon arrival. Waited in the lobby. Clean and comfortable. I did not have to wait long. Great communication from my Service Advisor.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Used Car Sales
byon 11/07/2023
Terrible, ruined my daughters first car buying experience. Sales manager is rude, there is zero communion between departments and getting a call back without being made to feel you are a bother is impossible. Sales manager made it very clear that he”signs many repairs approvals on a daily basis” ours was no different. And this is a service issue not sales even though we only had the car in our possession for 8 days after purchase
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
1 Comments
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
1 Comments