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Awarded 2017, 2018, 2019, 2020, 2021, 2022

Moritz Kia Alliance

Awarded 2017, 2018, 2019, 2020, 2021, 2022
Today 8:30 AM - 8:00 PM

Customer Reviews of Moritz Kia Alliance

4.9
Overall Rating
4.92 out of 5 stars(478)
Recommend: Yes (57) No (2)
Write a review: Sales | Service
5 out of 5 starssales Rating

Great staff, wonderful experience.

by Michael on 12/28/2022

Alliance has a very amiable sales staff that took a personal approach to my sale. I felt informed and respected as a customer throughout the entire process.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

478 Reviews
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1 out of 5 starsservice Rating

Worst service department

by Edward Martinez on 12/26/2023

Worst ever. We dropped off my son’s car and come to find out he needs a new main battery. The told me the repairs would be $6000 but have no details and would not tell me. After asking many times of what all work needed to completed never got a straight answer. Called several times and sent several emails. No response till one day another advisor called me and asked me if I wanted to have the repairs completed. I then again asked for the details and was told they would have to look into it. A week went by still no word I called a few time with no luck and then got a text that my sons car was ready for pick up. I called to ask what all took place only to get no call backs. On 12-23 I received a certificate letter that the car was towed and I have to pay $600 to get it out. They did not have permission to tow it and should not have towed the car and still not returning calls and the towing company wants me to pay them for something the service department took upon themselves to do. They are completely unprofessional and do not waist your money on the crooks. Who knows this might be a good story for fox4. How service departments for cars dealership take your money and if you ask for details they find a way to screw you over.

  • Recommend this dealer? No

2 Comments

5 out of 5 starssales Rating

Great staff, wonderful experience.

by Michael on 12/28/2022

Alliance has a very amiable sales staff that took a personal approach to my sale. I felt informed and respected as a customer throughout the entire process.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Amazing experience!

by Emily on 12/12/2022

Preet was very helpful and available! We will definitely recommend her and this dealership to others.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Customer service that is second to none

by Bill on 12/07/2022

Brian Lucas and the service technicians did a great job with my recent service. Their customer service attitude is second to none!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Maritz ❤️

by Sheri on 11/30/2022

Total pleasant experience from beginning to end. Every person. Every department.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Easy Experience

by Stephanie on 11/30/2022

No pressure buying experience, very polite committee of resourceful staff. They worked hard to get me what I needed. Usually buying a car can feel like the you are being told what to do. However, at Moritz Kia, it feels like you are the one calling the shots. They were very hospitable and considerate to my needs and preferences.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Janette

by Janette on 11/30/2022

I was in and out from I first walked in they greeted me and took care of me!!! 10++

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Ask for TJ!

by Kyle on 11/30/2022

TJ was amazing to work with and so patient with us. Top notch communicator and made the experience easy and stress free for us.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Amazing!!!

by Monica on 11/28/2022

Pedro and JB were amazing! Made my experience the best of all times! I would highly recommend you speak with Pedro!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Oil change and window washer repair.

by Ronald on 11/26/2022

Courteous, professional, gave me the details of the repair.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

recent experience

by Amy on 11/16/2022

Andy was super helpful from start to finish, quick to help us find what we needed and helped us understand our vehicle once we received it.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great car shopping experience

by Jing on 11/09/2022

Everyone is nice and honest

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great Info!

by Arun on 10/31/2022

Great information and very helpful

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Quick Service

by Rebecca on 10/31/2022

I went in for my first oil change and everyone was quick and attentive. They had me in and out in a reasonable amount of time.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Service maintenance

by Deborah on 10/31/2022

The service was done in a appropriate time. Paul was very attentive, professional and helpful.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Awesome

by Sara on 10/29/2022

Speedy and great service

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable

1 Comments

5 out of 5 starssales Rating

Easy

by Rachel on 10/27/2022

Logan and Joseph made everything so easy. Felt like having a conversation with a friend instead of being pressured into something. Presented options and gave us all the information to make an informed decision about our options.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Amazing dealership above all Inderjeet is the best sales person.

by Imran_Lakhani on 10/24/2022

It was simple and hassle free Inderjeet didn’t push us for the things we didn’t need. He explained us everything in detailed. And explained until we understood. Finance dept was easy to they explained and didn’t push us to get additional warranty or insurance like other dealerships does. Overall amazing experience. I am so overwhelmed with the experience I have book another car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Welcome Home

by Sophia on 10/23/2022

This is the 3rd car I've bought and the easiest experience I've had due to Andy and Joseph. They were very accommodating and knowledgeable although I was the last customer for the evening. It was like I was a guest in their home. No pressure, no haggling.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great Service

by Paul on 10/23/2022

The treatment I received from Inderjeet Singh. He made the process quick and easy. All of my questions were answered to my satisfaction.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

MORITZ KIA SALES DEPARTMENT A Ten for service

by Joseph on 10/21/2022

The salesman Sheka Arshad was very Knowledgeable about the KIA Telluride that I purchased this is the second KIA I have purchased new good quality Vehicles.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

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