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Fiesta Chevrolet

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Customer Reviews of Fiesta Chevrolet

3.7
Overall Rating
3.67 out of 5 stars(23)
Recommend: Yes (2) No (1)
Write a review: Sales | Service
5 out of 5 starssales Rating

Survey

by Jon Garza on 06/21/2022

Jaime Gomez did an excellent job as a salesman!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
23 Reviews
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1 out of 5 starsservice Rating

Poor service and not honoring warranty

by Javier Marez on 04/17/2023

Dealer will not honor my warranty denying the issues with my 8 speed transmission. I have taken it 4 times and each time they indicated there was nothing wrong with the vehicle. The first time they told me it was driver management which really upset me because they shifted the issue on me. They claim to win best dealer awards but I feel that it's because the offer free oil changes for positive reviews.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
5 out of 5 starsservice Rating

Excellent Dealership

by Margie C on 07/01/2022

From the first time I communicated, stepped into, and re-visited the dealership Fiesta Chevy in Edinburg, Texas, everyone has been nothing but friendly and courteous! The salesman Erik F and the employees at the service counter when I have taken my vehicle for oil changes are exceptionally professional and super friendly!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Survey

by Jon Garza on 06/21/2022

Jaime Gomez did an excellent job as a salesman!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Fiesta survey

by NormaLinda on 12/11/2017

The customer service provided by ur sales Juan Saldana and ur finance manager. And lastly, the discount and price of my new truck.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

fiesta chevrolet

by Carlosmaycotte on 12/05/2017

very qualified attention, speed, and discounts, guarantees ,the warmth of the employees, the prompt solution to find the suitable banks for the financing and the rapidity with which the credit and the low interest were obtained, the monthly payments to choose as 4 or 5 or 6 years, the no penalty if

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Fiesta Chev

by Rachel_ayala06 on 09/20/2017

Quick and very friendly. Great customer service. Great communication skills. Car was ready in a timely matter. The pricing was not as expensive as we expected it to be.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Traverse

by Juanita8 on 09/01/2017

The salesman was very patient and answered all my many questions. Furthermore, he allowed for me to test drive the vehicles twice so that I would be certain of my choice of vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Review

by villagrp on 08/28/2017

They kept me informed on what was happening with my truck. They were proactive in reaching out and i felt like they were really vested in my satisfaction

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Awesomeness

by Raul_ninja30 on 08/24/2017

Really fast services even though I was late on taking my car for oil change I was in n out in no time.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Fiesta#1

by LucasGarza66 on 08/10/2017

The sales people were very courtious and helpful.the dealership was a nice place to buy my new truck,will totally recommend to my friends.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

A

by Artemio1 on 08/08/2017

Quick service, nice people, I would definitely go back to do my service again. And I would definitely send people over.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

SUB

by McAllen101 on 08/07/2017

Great service. could not do better. Would definitely recommend to family friends and others. Cannot beat this. Thanks. Yours truly. Nothing more.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Everything was great.

by Jennifer137 on 08/07/2017

Customer service is excellent and employees will work with you and make the deal happen and give you a payment that you are comfortable with.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Review

by Fabian_1 on 08/07/2017

The service department worked really fast tp get me in and out quickly. I like that they knew what was going on with my truck.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Great service

by Viciouslee1 on 08/07/2017

Very well knowledged on all my questions I had about my vehicle. The staff was also extremely friendly and helpful.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Very good dealership

by fgallegosy on 06/11/2017

Copy Service was quick and the people were friendly. The only reason I gave the buying process 4 stars was because the process took just a little longer than I would have liked. Other than that it was and has been a very positive experience.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Power Steering Repair

by ChevyTony on 02/23/2017

My experience with Fiesta Chevrolet was good. I was very grateful that both top supervisor inspected the problem with my truck's power steering before and after the repair.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Awesome

by anerey03 on 12/15/2016

Great Customer Service. Awesome representative. Javier Palacios is the best sales person there is. Go to him, he will get you the best deal.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
2 out of 5 starsservice Rating

Expensive oil change..

by DennisD44 on 11/28/2016

The oil change service was good. The cost is a bit exorbitant at $51.52 for a simple oil change. The GM 27 point inspection apparently was not performed since no results were listed. The dealership did provide transportation to and from my house which was good. The drover was very professional and courteous.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Not Applicable
5 out of 5 starsservice Rating

Homero vasquez

by homer1059 on 10/17/2016

When in to have 2 recalls done on truck. 2 hours later recall work is finished and I am out the door.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
2 out of 5 starsservice Rating

Engine problems after serviced

by oj010775 on 07/17/2016

I took my 2011 Chevy Silverado for an oil change and I always use fiesta Chevrolet since I bought my truck there. The day after it was serviced I started noticing an unusual sound from under the hood. At first i thought it was the radio or other vehicles next to me. I payed attention a little closer to the sound and sure enough it was my truck making that chirping noise. I visually inspected it and found no loose belt or anything else. Talked to a former Chevy mechanic and he gave me some advice. They probably used the wrong synthetic oil in your engine he said and that's what's making that noise. He said its a lifter getting stuck and that my truck for being a 2011 should not be having these type of problems yet!! So now taking it back and see what fiesta Chevrolet has to say....

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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