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Brown Dodge Chrysler Jeep Ram

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Customer Reviews of Brown Dodge Chrysler Jeep Ram

5.0
Overall Rating
5 out of 5 stars(186)
Recommend: Yes (21) No (0)
Write a review: Sales | Service
5 out of 5 starssales Rating

Excellent customer service

by Jarrod on 05/03/2023

Friendly atmosphere and the staff was extremely helpful

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

186 Reviews
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5 out of 5 starsservice Rating

Owner

by Edward on 05/17/2023

The service advisor did a wonderful job at setting up a time to bring the truck in . The technician Terry completed the repairs quickly and correct.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Excellent customer service

by Jarrod on 05/03/2023

Friendly atmosphere and the staff was extremely helpful

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Happy

by Renee on 04/26/2023

Excellent service!! Quick to repair my vehicle and explain what I needed. I highly recommend this Service Dept.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Fantastic service!

by Preston on 03/14/2023

Fast, friendly, knowledgeable staff. Terry Anderson is a fantastic asset to the service department because of his knowledge, skill, and experience working on Mopar products!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Oil change

by Shanna on 01/21/2023

Everyone is very nice. I am able to get in and out in a timely manner .

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable

1 Comments

5 out of 5 starsservice Rating

Happy

by Renee on 01/09/2023

Quick service and friendliness of the Service Dept. Even gave me a coupon to use for my oil change :)

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Excellent Customer Service!

by Richard on 12/28/2022

Becky was amazing in the service department! She understood the problem and fixed what needed to be fixed! We had unfortunately taken this vehicle first to Maxwell in Castroville who would not stand behind the warranty of this vehicle (which we had unfortunately bought from them). Becky understood the problem and listened to the issue and had our vehicle fixed and ready quickly under the vehicle’s warranty. We have done business with Brown Dodge for many years and we were reminded of the home town dealerships value of the customer and the value of standing behind the Dodge product! We will return for service and sales!!! Thank you Becky and Terry for your concern for the customer and taking care of us!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Purchase of 2023 Jeep Wrangler

by C_Tyler on 11/21/2022

The ease of service as well as the quickness in the transaction was phenomenal.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

5 star service

by Rafael on 08/26/2022

They got my service done in a well timed manner and gave me a call once it was finished.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

RDX

by Rachel on 08/23/2022

Nathan is the best best the rest of the crew are awesome and respectful

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

New Gladiator

by OleCoot on 08/10/2022

I've been wanting a Gladiator for some time now, Worked with Nathan Granato in sales and made a great deal, Got a fair price on my trade and on the Jeep. Great Experience all around. No high pressure sales, Unit was ready to test drive when we arrived, Sales Team was courteous and friendly

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Good

by Susan on 08/09/2022

Wonderful customer service

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Happy Customer

by Ann on 08/03/2022

Friendly atmosphere. Not pressure to buy

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Brown Dodge is the Best Dealership

by MelB_2022 on 07/30/2022

Brown Dodge always ensures that our needs are meet. Love the service we have been provided by all departments!!!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

GREAT dealership to buy from!!!

by David on 07/23/2022

There was no pressure to buy, and the offer we got on our trade in was thousands more than other dealerships have offered.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

The Dealership for Me

by Michael on 06/19/2022

The whole crew at Brown has made the buying experience very easy and painless. This is the fourth vehicle I have bought from Brown, they never use high pressure sales tactics and they always work to give me the best deal. I will be coming back for future vehicles.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

2018 Ram abs brake repair.

by Stacey on 06/07/2022

Becky and her crew absolutely took my best interest to heart , I had a vacation planned with my tow vehicle and it needed a critical brake part fixed. The first dealership I went to told me Feb 2023 to repair. My truck was fixed on Memorial Day in a matter of hours.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Outstanding

by Timothy on 05/24/2022

Professionalism

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Service my truck

by Michael on 05/22/2022

Quick service

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Good experience

by Larry on 05/10/2022

you had the truck in stock,that i wanted !!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Great service!

by Jerrod on 05/05/2022

The mechanic that service my truck was the best I’ve had work on the truck, ever. Well above what I expected a person to know knowledge wise and do service wise, as well.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

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