Brown Dodge Chrysler Jeep Ram
Customer Reviews of Brown Dodge Chrysler Jeep Ram
Excellent customer service
by 05/03/2023
onFriendly atmosphere and the staff was extremely helpful
Owner
by 05/17/2023
onThe service advisor did a wonderful job at setting up a time to bring the truck in . The technician Terry completed the repairs quickly and correct.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Excellent customer service
by 05/03/2023
onFriendly atmosphere and the staff was extremely helpful
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Happy
by 04/26/2023
onExcellent service!! Quick to repair my vehicle and explain what I needed. I highly recommend this Service Dept.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Fantastic service!
by 03/14/2023
onFast, friendly, knowledgeable staff. Terry Anderson is a fantastic asset to the service department because of his knowledge, skill, and experience working on Mopar products!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Oil change
by 01/21/2023
onEveryone is very nice. I am able to get in and out in a timely manner .
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
1 Comments
Happy
by 01/09/2023
onQuick service and friendliness of the Service Dept. Even gave me a coupon to use for my oil change :)
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Excellent Customer Service!
by 12/28/2022
onBecky was amazing in the service department! She understood the problem and fixed what needed to be fixed! We had unfortunately taken this vehicle first to Maxwell in Castroville who would not stand behind the warranty of this vehicle (which we had unfortunately bought from them). Becky understood the problem and listened to the issue and had our vehicle fixed and ready quickly under the vehicle’s warranty. We have done business with Brown Dodge for many years and we were reminded of the home town dealerships value of the customer and the value of standing behind the Dodge product! We will return for service and sales!!! Thank you Becky and Terry for your concern for the customer and taking care of us!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Purchase of 2023 Jeep Wrangler
by 11/21/2022
onThe ease of service as well as the quickness in the transaction was phenomenal.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
5 star service
by 08/26/2022
onThey got my service done in a well timed manner and gave me a call once it was finished.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
1 Comments
RDX
by 08/23/2022
onNathan is the best best the rest of the crew are awesome and respectful
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
New Gladiator
by 08/10/2022
onI've been wanting a Gladiator for some time now, Worked with Nathan Granato in sales and made a great deal, Got a fair price on my trade and on the Jeep. Great Experience all around. No high pressure sales, Unit was ready to test drive when we arrived, Sales Team was courteous and friendly
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Good
by 08/09/2022
onWonderful customer service
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Happy Customer
by 08/03/2022
onFriendly atmosphere. Not pressure to buy
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Brown Dodge is the Best Dealership
by 07/30/2022
onBrown Dodge always ensures that our needs are meet. Love the service we have been provided by all departments!!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
GREAT dealership to buy from!!!
by 07/23/2022
onThere was no pressure to buy, and the offer we got on our trade in was thousands more than other dealerships have offered.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
The Dealership for Me
by 06/19/2022
onThe whole crew at Brown has made the buying experience very easy and painless. This is the fourth vehicle I have bought from Brown, they never use high pressure sales tactics and they always work to give me the best deal. I will be coming back for future vehicles.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
2018 Ram abs brake repair.
by 06/07/2022
onBecky and her crew absolutely took my best interest to heart , I had a vacation planned with my tow vehicle and it needed a critical brake part fixed. The first dealership I went to told me Feb 2023 to repair. My truck was fixed on Memorial Day in a matter of hours.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Outstanding
by 05/24/2022
onProfessionalism
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Service my truck
by 05/22/2022
onQuick service
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Good experience
by 05/10/2022
onyou had the truck in stock,that i wanted !!!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great service!
by 05/05/2022
onThe mechanic that service my truck was the best I’ve had work on the truck, ever. Well above what I expected a person to know knowledge wise and do service wise, as well.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
1 Comments