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James Wood Buick Chevrolet GMC Denton

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Customer Reviews of James Wood Buick Chevrolet GMC Denton

5.0
Overall Rating
5 out of 5 stars(217)
Recommend: Yes (4) No (0)
Write a review: Sales | Service
5 out of 5 starssales Rating

Corvette C8

by NickC82024 on 01/14/2024

The salesperson was very friendly and the finance person was not pushy at all like other car dealers, great experience!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

217 Reviews
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5 out of 5 starssales Rating

Corvette C8

by NickC82024 on 01/14/2024

The salesperson was very friendly and the finance person was not pushy at all like other car dealers, great experience!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Jared Laska Service Advisor

by bill poague on 07/27/2023

Jared Laska at James Wood Chevrolet knows cars, and explains the work well. Great job!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

2 Comments

5 out of 5 starssales Rating

Amazing sales and financial services

by whatk08 on 04/19/2023

Highly recommend. Zero hassle. The ease of which I bought my truck and signed was unimaginable. So happy with our Rep (Jacob)! 10/10!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Salesman

by JB Truck on 04/06/2023

Could ask for better and more professional salesman

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Best purchase experience.

by Robert on 08/16/2020

Buddy was friendly and all around awesome. The process was pretty quick and easy. I hope I can get our next car from him.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Family Feel

by Alan on 08/15/2020

The professional and friendly service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable

1 Comments

4 out of 5 starsservice Rating

Body Shop

by Melissa on 07/21/2020

My overall experience was good. The first four or five days my car was there, my contact person was out sick but the other employees did a good job at keeping updated until he returned.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Honest and trustworthy

by Cheryl on 07/17/2020

I trust James Woods Auto and have purchased my last two vehicles from there. The employees are always friendly and professional.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great buying experience. I love my truck

by Kathy on 07/13/2020

Ronnie Sanders was the best salesman I have ever had the pleasure of doing business with. Thank you so much Ronnie.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great sales experience

by Excellent Sales Experience on 07/09/2020

We couldn’t of asked for a better sales experience. From the first couple of minutes we were on the showroom floor, to the minute we drove away in our car our sales rep Rob Ingram went above and beyond our expectations. He was patient with answering any questions, both while were at the dealership and throughout the purchasing process. He helped us find the right car within our budget without ever pushing us into any decision. He was very accommodating with our chaotic schedule and everyone we worked with helped to make the process very smooth! We would happily refer family and friends here and will probably return for our future needs.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

A million times thankful!!!

by Christina on 07/03/2020

Our sales rep went above and beyond to get us in the truck that we wanted!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Tahoe Maintenance, June, 2020

by Karen on 06/23/2020

Taylor Beatty, our service advisor, did an awesome job of keeping us informed and the work on the Tahoe was done quickly.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Great Service and Helpful Sales Person

by Bryan on 05/22/2020

I was able to take care of everything except signing the paperwork over the Phone and E-mail. Great friendly service through out the process. I did get a (short answer about paying off the loan) but it was on a Friday and late in the afternoon.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Great Service

by Linda on 04/27/2020

The staff is always so friendly and knowledgable.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

2 Comments

5 out of 5 starssales Rating

The best sales experience

by Lisa on 04/03/2020

Can’t say enough how easy Rob & Don made the purchase of our Escalade. From first contact with Rob, he was very straightforward on price, fair and made sure everything was taken care of before arriving to the dealership to pick up. Don also provided exceptional help on financing. We will drive the extra 20 miles to James Wood for service even though there is a Cadillac dealership just up the street from us. Customer service is first class!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

James Wood - Melanie made the process seamless on a 2016 certified.

by Garrett on 03/21/2020

Melanie was very helpful and understanding. Would highly recommend purchasing your next vehicle here.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Best car buying experience ever!

by Kristopher on 03/07/2020

CHRIS DOUGLAS took excellent care of us. The entire buying process was the fastest and smoothest we’ve ever experienced. He was extremely knowledgeable about the vehicle, professional, courteous and made us feel welcomed and important. We couldn’t have asked for a better car buying experience!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

my Chevrolet

by Robert on 02/18/2020

Melanie Gregg is an amazing sales person. She took great care of me, excellent communicator. More salespeople could learn a lot from a professional like her. She isn't what used car salespeople are commonly referred to. She made me feel like I was the most important person in the dealership.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

10th James Wood Motors purchase- 8th from Rob Ingram!!

by VolleyMom on 01/30/2020

Rob did a great job as usual, showing me various vehicles and helping me work through the logistics of what I needed. I am extremely picky and he was very patient and informative as I worked through my decision....after 8 vehicles purchased he’s still patient!! James Wood has a great selection of vehicles to choose from and gave me a great deal! I highly recommend this dealership and Rob Ingram for consistent, patient professional help.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Easy Car Buying Experience

by Ty on 01/07/2020

Everyone was incredibly helpful and honest. Not a usual car buying experience. No add-ons that add up and drive the cost way up. These are car salesmen who sell cars, not everything else beside the car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great respectful staff

by Ben on 12/04/2019

Jose was very nice honest and respectful. He gave us the time and space we needed to make our decision. We didn’t feel pressured or rushed. N. Chavez in the finance department was equally respectful and very helpful.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
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