Customer Reviews of AutoNation Buick GMC Corpus Christi
Perfect truck
byon 04/11/2024
They were very friendly and very helpful for me to choose my perfect vehicle
Service
byon 04/22/2024
The service guy was very nice kind and the price wàs a good price
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
2 Comments
Perfect truck
byon 04/11/2024
They were very friendly and very helpful for me to choose my perfect vehicle
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
2 Comments
Great sales person
byon 04/01/2024
Had a wonderful experience with my salesperson, Daniel Vasquez. I will refer him to all my friends and family. He was easy to work with and very knowledgeable.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2 Comments
Sales
byon 01/17/2024
We had a great experience buying a new vehicle from Auto Nation. Our sales representative was very professional and helpful.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2 Comments
AT4
byon 01/02/2024
My salesman was over the top knowledgeable and could answer every single question we had and it was almost like he was the Engineer that developed the truck… IMPRESSIVE!!!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Vehicle Purchase
byon 12/14/2023
We recently purchased a car from Autonation. We were greeted immediately by Jacob. He transferred our car from another lot so we could test drive. We've had to return to dealership for a few minor issues and are always greeted by friendly sales people!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Not a good experience, employees need to learn customer service
byon 12/09/2023
Made an appointment online for 1p to have my oil changed and tires rotated and balanced. Arrive to GMC service dept. and the guy at the desk tells me that he cannot help me because he is going to lunch at 1p. He then asks if i booked online and i said yes, he then tells me that the online booking will book when the employees are at lunch leaving nobody to help customers. Sorry but there should always be someone there to help customers, and when you have a customer, you don't tell them that you can't help them because you are going to lunch! Then he asks if i will be waiting or need a shuttle ride, i said i would be waiting, he then laughs and says the wait will be 2.5-3 hrs because there are about 20 tickets in front of me. He asked if i would like to reschedule for another time. I told him no, i can't come back another time just because he doesn't want to do his job, he chuckled. He said he would call the other side (Chevrolet) and see if they had someone that could help me. No one answered his call, so then he said i will walk with you over there. We walked to the Chevy side and the first guy he saw at the desk he asked him what time do you go to lunch, the guy replied he didn't know. He then told another guy that he had a customer with an appointment at 1 and there was no one to get them checked in and if he could do it. The guy responded if you have a customer, then why are you not helping the customer? The guy then tells him nevermind i will help the customer. The guy on the Chevy side was nice and professional. It did take about 2 hrs for the oil change and tire rotation, but the cost was $200 which is pretty expensive...$122 for labor is ridiculous. I don't plan to return after this experience, but i would hope that they speak to their employees about customer service.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
1 Comments
service
byon 11/19/2023
not very pleased, wok not completed service I belive the diagnoses not acurate . the car is new and under warrenty, questions are not applicable
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
1 Comments
Service
byon 11/03/2023
The service agent was informative and attentive to our needs.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Two plus months waiting for a repair to be completed.
byon 10/05/2023
Although it was beyond the dealerships control for the back ordered part to come in, customer service needs much improvement. We were never offered and loner vehicle, never told how we could contact GMC, and most importantly, rarely if ever contacted by anyone from the service department during the 2+ months my car was held there. If I received any information on the status it was because I called to inquire and still the answer was vague and unsure.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
1 Comments
GMC Terrain
byon 09/21/2023
The employees at Auto Nation GMC are so kind and respectful. They made you feel at home and that you were part of them. The sales manager our sales person and the finance manager are all so courteous and polite.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
First class experience
byon 09/02/2023
Excellent customer service, quick and easy. Hadn’t bought a car in 10 years and this was a pleasant experience. No hassle and pressure, had the best experience with Rod.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Terrible service!
byon 08/30/2023
I brought in my Yukon for servicing. I like to think I’m a reasonable person. I never got a call that my vehicle would be kept over night. I called that same day and was told “your service advisor is gone for the day” as if beycase he was gone no one could help me. I asked for a call back and never got one so my vehicle stayed the night. The next morning I called back and the same woman answered the phone. Claiming my service advisor was not in. I said ok so is he the only one who can help me? She said I’ll get you someone but they are all helping their clients so you will have to wait until the are done. I am not anyone’s specific client. I am a client of Autonation and not a very happy one given this asinine response. I was very upset and was then handed over to Vic. Who got my vehicle ready and finished up. My compliant is I did not like this nature that certain advisors only help certain clients. They system might work well until it doesn’t and you’re in my situation and they tell you they can’t help you because your service advisor is out. This creates a lazy attitude or a not my problem attitude. Vic was great and I will seek him out next time. Your dealership is only as good as your service department because that’s where your clients will see more. I’ve traded vehicles in because I didn’t like the service department and won’t purchase another vehicle from a dealership if their service department sucks. Let’s hope my next interaction is not the same!
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
1 Comments
AutoNation GMC Corpus Christi
byon 08/20/2023
Service Advisor Anna Rodriguez was helpful in getting our Yukon back in a timely manner while we were on vacation in Port Aransas.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Buying GMC Yukon
byon 07/28/2023
Great experience! Jacob Ponce made buying our new car simple!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Always come back
byon 07/24/2023
Very trustworthy
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service - Oil Change
byon 07/24/2023
Great experience! Service advisor George did amazing! the wait is normally 2 + hours but I was out within an hour! It was great especially since I had my children with me and waiting for hours with children is not the best! But this experience was great!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great job!
byon 07/11/2023
Jason took great care of me and my truck.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Oil change
byon 07/10/2023
Jason did an awesome job with my car and was very friendly and attentive.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Edmund was awesome
byon 07/05/2023
Edmund work with us to get extacly what we wanted very attentive
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Give Me Cause (GMC)
byon 06/26/2023
GMC Near me is busy, but not to busy to hear the issue, give options, and fix the the issue. Give me the truth - you gave me the truth. Give me solution - you gave me a solution. I was satisfied enough to tell others that I had a great experience. Thank you!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
2 Comments