Van Hyundai

by Richelle_Rita on 04/07/2015

What a great group of guys to work with, they gave us a great deal with no hassles! Thank you Benny, Ray and Richard!

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by dcmitchell42 on 01/13/2015

I was taken care of from the start to the end of my service experience. This is the first time a dealer shuttle service asked if I needed a ride back to the dealer to pick up my vehicle when it was ready. This saved me a lot of time on my part. Another GREAT experience at Van Hyundai.

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by dreamer123890 on 11/11/2014

Van Hyundai is a small dealership in Carrollton area of DFW. I bought a 2013 Hyundai Genesis from them in Feb 2014. I worked with a Stevie van Pelt on the deal. Having owned mostly Toyotas in the past i wasnt sure what to expect at Hyundai and i was pleasantly surprised. The transaction was pretty smooth. Got the car, a fair price (in my mind) and the finance guy didnt up sell - actually i asked about some of the warranty etc offered and then declined. Having said that the dealership needs a major update, they need to expand and upgrade their interiors. Hope they take notice and do something about it.

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by Niftyvod on 04/15/2014

No pressure, just left you waiting for hours and wore you down to the point that you completed the transaction just to get out of the place. The only time we saw the actual final tally was when we signed papers.

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by texased1 on 07/22/2013

We visited and test drove two cars. The salesman was friendly, courteous and not high pressure. Although in line with Dallas' dealer prices, their offer was significantly higher than two Fort Worth dealers.

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by zenneth on 06/27/2013

A pleasure to work with, and very reliable in explanations, and also available and pleasant after the sale. But, as in all car sales, choose carefully the add-on options you are purchasing.

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by TigerT on 06/13/2013

Casey L. & Chris S. did a wonderful job of making my car buying experience as smooth as possible with their friendly attitude, knowledge, experience and genuine desire to make sure I was fully satisfied with the car I was looking to purchase. They both were willing to go above and beyond to make sure I was well taken care of in getting the information and answering all my questions which made my decision to buy my Elantra a very pleasant experience. They did a great job.

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by elantrabuyer on 08/21/2012

just bought a 2013 elantra gt from casey. got a great trade in for my car and absolutely love the elantra. the buying process was hassle free, low pressure and casey was really helpful-she made sure i had the right car for my needs and was knowledgable about all the feautures of the car. i would definately recomend casey, the dealership and the car to anyone in the market for a car.

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by hod1 on 07/31/2012

My wife & I were looking for a midsize sedan and Sonata is one of our choices. We stopped by this location last Saturday as this is the closest Hyundai dealership from our house. We walked into the showroom (first thing that we noticed was the very warm temperature inside) and everyone was looking at us but no one was bother to to greet us nor offered help. A few moment later, a sales guy appeared, so I told him that I wanted to look at the Sonata and asked if they have any available on the lot. He said yes and invited us to his office and started asking me for my home address, email, and phone number and make a copy of my driver license before we have a chance to even see the car. This entire get-people-information-for-future-calls pre-sales process took about 15 minutes and then he started asking me what kind of Sonata trims that we were looking for, so I asked him what do they have available, and he said they have them all. I told him that we would like to take a look at the 2.4L SE style, at that point, he finally decided to get off his chair and took us out to the lot; the lot was half full and on the way to the lot, he offered to sell us a demo model, I looked it over and told him no. So we proceed to the only one that they have on the lot (the rest were turbo and hybrid) and I asked for a test drive, he suggested that I will test drive the demo one. I said to myself that it would be okay since I never drive the Sonata before, that should give me a feel on the handling, comfort, and performance. So I agreed. The drive was pleasant and the vehicle's performance, handling, and comfort level was excellent. We went back to his office afterward and I asked him for some cold water as it was 104 degree outside and about 85 degree inside the office, and i was told that they ran out the water bottles. My wife told me that they have a water dispenser in the breakroom, so I went to the breakroom and saw a whole bunch of tiny ants crawling on top and around the dispenser, I was so thirsty and thought I could just get some water from it without any foreign object, I would be okay. It turned out that was my wishful thinking, ants were swimming in my cup. Needless to say, my thirst got no prayer. Now, we talked numbers, he gave a quote from the sticker price of the other vehicle that I didn't test drive and suggested us to do a jumbo financing so that we can get the $1800 rebate and pay off the loan in a week of two later (I told him that we pay cash for the vehicle). We asked him if this is the best he can do and also asked for a copy of that offer so that we can sleep on it, we were told that we can't have that piece of paper even though that was the sticker price. He then went out and came back with a sales manager and the guy offered us $200 off the MSRP while at the same time chewing tobacco in his mouth. He also told us that the $1800 rebate is a mistake, it was only $1500. At that time, I was very thirsty and hot and didn't believe that these people would help us broker a deal, so we left and will never set foot to this dealership again. It's shame a good product being distributed by a sub-par dealership.

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by hakins on 12/07/2011

I bought a 2011 Sonata from here back in February. They gave me more then I expected for my trade-in. Everyone was really nice and helpful. Im honestly shocked the reviews on the website aren't better. I mostly worked with Billy Kelley & he was very knowledgeable, he got me exactly what I wanted. The process was quick (for buying a car). Every time I take the car in for an oil change it's very quick! Ive never had any problems at all. I recommend Billy and this dealership to ALL of my family & friends and when it's time to buy a new car again I will definitely be buying from this dealership!

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by jay196 on 12/05/2011

I went to the dealer referred by the Costco auto program. Got there saw a car I liked everything was going smooth until We got to the pricing. The have the costco discount about $1.200 but then after that a series of installs you did not ordered and things that actually make you pay more even with the costco discount. I went to a Dealer in Irving and got the car right there almost for a $1.500 less than they were offering me with not pressure and no games. I would not recommend this dealer. They did not seem honest.

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by hondapilot2007 on 12/01/2011

This has by far been the best car buying experience I have ever had. Tom Titus is top class he worked with me and definitely took a personal interest in my needs. No pressure sales, was available as a resource someone that I trust and that truly cares. Billy Kelly, went above and beyond to work with my financing, I'm sure he called in a few favors to help me out. He was a true professional. I recommend this dealership, I was treated with respect and the after purchase care has been amazing. Thank you. SE

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by lwillingham on 12/01/2011

Like many people, I fell in love with the new Hyundai Sonata body style. When it was time for me to trade in my car, I went to Van Hyundai and test drove almost every Sonata on the lot. The sales manager was so patient with me and allowed me to spend as much time as I needed deciding what type of Sonata was right for me. They did not have my favorite color in stock, so when I finally decided what I wanted, they gladly found the exact car I wanted and ordered it for me. I am very patient, so I gladly waited for what has turned out to be my favorite vehicle that I have ever owned. I spend a lot of time in my car, and this car has everything I need: navigation, Bluetooth, Blue Link...it's awesome on gas mileage and it's so pretty! I get compliments on my beautiful car everywhere I go. I am particularly impressed by the people who completed my paperwork. After spending all the time I wanted choosing my car, I was so pleased to be in and out of the office with my completed paperwork in less than an hour. I feel like everyone there wanted to make sure I was 100% happy and they offered me things that I agreed were beneficial for me like protection for the nice low profile tires on the car and didn't pressure me to get anything that I didn't want to get. I even set up my automatic debits there so I didn't have to spend anymore time contacting my lender to make my payments later. I just drove off and have been enjoying my car with no worries. I cannot say enough good things about the people at this dealership and the attitude of customer satisfaction that they exude. I will only buy cars from this dealership forever! They have made buying a car a pleasure. I feel like I was truly taken care of and that they would do anything for me! That's how a customer should feel!

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by megalex on 11/18/2011

My mother needed a new car and we have heard Hyundai is building a great car these days with the best warranty you can get. So we went to Hyundai's website and did a build your own and had it forwarded to local dealers. We were contacted by a salesperson from van who emailed us a price that we thought was fair. So we went to meet with him and they gave us the price we were quoted and even offered to go to Oklahoma to get the color we wanted. We bought the one they had in stock and we really felt that they made very efficient use of our time. Over all this was the best dealership experience my mother and I have ever had!

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