Tipton Motors
Customer Reviews of Tipton Motors
Great prompt & friendly service
byon 11/06/2023
Tipton Ford was attentive to my need for service in a tight timeframe during an unplanned situation. They communicated well, we’re friendly and sensitive to my situation. Will continue to use them in the future and recommend them to others.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great prompt & friendly service
byon 11/06/2023
Tipton Ford was attentive to my need for service in a tight timeframe during an unplanned situation. They communicated well, we’re friendly and sensitive to my situation. Will continue to use them in the future and recommend them to others.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Initial contact
byon 10/03/2023
When I received “Recall Notification”, took vehicle to dealership only to be told, oh yes you’ll receive a second notification, as we all know, never received 2nd letter.. had to contact Service Manager after I left a rant on-line .. after the dust settled, took the car in for (3) separate recalls on my 2013 Ford Fusion … MS Valerie Longoria treated me very well and informed me of could be done and the process of each recall .. once vehicle was accepted the process was smooth.. and the pending recall will be done once part arrives… again initial contact was not a good one , give credit to MS Longoria for her hospitality..
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Fantastic Service
byon 09/25/2023
Great customer service. Completed service promptly.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great job!
byon 08/07/2023
Staff was very friendly and helpful.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great Service
byon 12/04/2015
I took in my brand new vehicle for a flooded engine. Staff was friendly and helpful and was given a good time frame that I would be out of my car. Further, follow up calls were always friendly and showed progress with my car. Great service at Tipton Ford Hyundai.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
1 Comments
great service
byon 07/11/2015
Very happy will all services. They were able to do oil changes within an appropriate time.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
2016 Ford Explorer
byon 07/02/2015
2016 Ford Explorer. The service was excellent. Mr. Hector Lopez went above and beyond to make sure I found the vehicle I wanted. Since I live very far from the Tipton dealership,Mr. Lopez was able to send me pictures of cars he had available. This is the second vehicle I buy from Mr. Lopez and I will continue to come back to the best dealership in the Rio Grande Valley.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great Job Quick Lane!!
byon 07/01/2015
Friendly staff. They kept me apprised of the status of the work. I appreciated the updates and the swiftness of the checkout to get me on my way. Great Job Quick Lane!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
16 Exporer
byon 06/19/2015
Ford 2016 Explorer. Our salesman Hector Lopez was fantastic. He was able to make my buying experience an excellent one. I came back to Tipton Ford because I had previously purchased 2013 Ford Explorer from Hector Lopez. Hector took the time to look for the Explorer I wanted to purchase. He kept in constant contact with me through my email and cell phone. He even sent me photos of possible cars to purchase. I will be back again in a few years to purchase another car from Tipton Ford.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Tipton June 15
byon 06/16/2015
Everyone is nice at the Quick Lane. I always work with Erasmo Castro - feel like he knows what he's doing.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
1 Comments
Fast and done right!!! Here at Tipton Ford!!!!
byon 05/28/2015
The service was fast, everyone is happy you brought in your car. It's great that you leave with a clean car and happy that service was done right.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
great
byon 05/22/2015
Great service, always friendly and helpful. They explain everything and make sure you understand everything going on. Thanks for the great experience.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Excellent Service
byon 05/18/2015
Fernando and Erasmo are two guys I've dealt with before at Quick Lane, and they've always done an excellent job with my truck, Cynthia. Repairs are made quickly, and I've never had a repeat issue once I've been to see them.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great
byon 05/18/2015
Great had a good service trip see u all on my next service
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
tahoe oil change
byon 05/15/2015
liked the overall experience. Price is fair. Like that they review any vehicle concerns and are not pushy at the time of upselling
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
great service
byon 05/06/2015
Waiting area was clean and personnel where friendly and courteous.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Courteous staff, great facility upgrade
byon 04/02/2015
I love the free coffee, water, and popcorn!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
Brake Job
byon 03/30/2015
Took longer than expected. Too Pricey
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
Great Service
byon 01/23/2014
I felt like the service department cared about me as well as my car.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
1 Comments