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Awarded 2021, 2022

Vandergriff Toyota

Awarded 2021, 2022
Today 9:00 AM - 9:00 PM

Customer Reviews of Vandergriff Toyota

4.6
Overall Rating
4.59 out of 5 stars(369)
Recommend: Yes (53) No (5)
Write a review: Sales | Service
5 out of 5 starssales Rating

Awesome

by Meka on 03/08/2024

Everyone was so welcoming and polite, dealership very clean. My over all experience was good.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
369 Reviews
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4 out of 5 starssales Rating

Great experience at Vandergriff

by James Johnson on 04/19/2024

Great experience today purchasing a used car today. Sales staff did a great job working to stay within our budget. Process was relatively quick and easy.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Awesome

by Meka on 03/08/2024

Everyone was so welcoming and polite, dealership very clean. My over all experience was good.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great Customer Service

by Tekeissa Bishop on 02/15/2024

Joel Reed at Vandergriff Toyota Arlington was very knowledgeable and helpful and made my car buying experience so easy. He was awesome from start to finish. Thank you Joel for everything.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Honor their word

by Mo Bani on 01/07/2024

Work with Sam and Favour, they will gladly help

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
4 out of 5 starssales Rating

Lengthy process

by Joan S on 12/20/2023

Likes: They took care of small things and details, car was clean and as advertised. Salesman was low pressure but financial man pressured for the additional protection plan (used car). Plan on it taking at least 5 hrs. We ran out of time and did not get our Bluetooth synced with our phone and this dealership is 2 hrs from our home so not convenient to return. The used car interest rate was inflated. I did not feel it reflected our high credit score and past financial record with Toyota. We did not get any floor mats but did have a weather tek type mat in the trunk. Overall I don’t care for any car sales places but this one did work with us some. Felt their trade in value for our car was $1000 low. Read all your paperwork carefully and don’t let them charge you for “prepping the car (under the dealer costs.)” I might recommend them but with caution.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Found one!

by Sok Che on 11/12/2023

Willing to work with you on financing!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
3 out of 5 starssales Rating

Friendly people; very slow

by Val on 10/07/2023

All the reps are very friendly and helpful, but I needed to do a simple financial transaction (with an advance appointment) that probably needed fifteen minutes in total, but I ended up being there well over two hours. That's been my husband's experience there on other occasions as well.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
4 out of 5 starssales Rating

Meet the Mayor of Car Sales.

by Piranha06 on 09/29/2023

Glen Byrd is the best.👌🏿He is very knowledgeable and will give you an education as well as help you get a great deal. This is my 3rd car in a row from the dealership. Peace and Blessings to all that read this review! 😎

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

The great Duo

by Prosper and Tommy on 09/17/2023

The great customer service from these team members that took care of us was first class. Mr Prosper the sales Man, and Mr Tommy Ho. In Fianace were such a great force that knows their onions very well!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

2 out of 5 starssales Rating

Friendly but with hidden fees and painfully slow service

by Cody on 08/05/2023

Everyone one was easy to work with but with added fees, so NO upfront pricing, painfully slow service ( 5 hours to test drive and purchase) it may be worth using another dealership!

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Excellent

by Elvis ouko on 07/03/2023

Very helpful sales people

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Buying a truck

by Vicki on 06/10/2023

Liz was very helpful

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great Buying Experience

by Marsha N on 06/10/2023

Great service very helpful! Karl helped me get a great car!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Brand new car

by Yeimi and Adrian on 05/03/2023

First of all everyone that works there is super nice. Troy and Brandon were the best salesman. They really bounced off each other dialogue. As in Troy would say something about the car and Brandon would add on top of that and vis versa. They were very patient with us and really tried to narrow it down to our perfect car and that’s exactly what they did. Even the finance team especially oidallas did a great job. Honestly it was a great overall experience for buying our first car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Best car buying experience ever!!!!!

by Thompson on 03/03/2023

The staff was very helpful and worked extra hard to get me into the car I wanted.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Love Toyota Vandergriff

by Vero on 11/06/2022

Thank you Mitch Brown you represent the best of the best customer service. Is because of your kind and friendly service I was able to feel confidence about my purchase, my Tacoma is awesome. God bless you. Everyone very helpful and knowledgable.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
1 out of 5 starssales Rating

Duped

by Spaz on 10/01/2022

Was quoted 9% APR for vehicle Financing from the Team behind the Glass Wall( the people that the salespeople run back and forth to)I was under the impression that Toyota was Financing the sale? Went to sign the paperwork, was told the rate jumped up to 14%APR. RAISING the monthly payment I thought I would be paying up over $100 more a month. Toyota did not do the Financing. PURCHASED the vehicle anyway because I really was impressed with the car; not at all with the SALES TEAM! MY Salesperson was awesome. Bottom Line. WON'T PURCHASE ANOTHER VEHICLE AT THIS DEALERSHIP.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great place

by Casey Holland on 09/21/2022

Eli made what I thought was impossible happen and took care of everything quickly and thoroughly

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Everyone was so helpful

by Eli and the finance people on 09/18/2022

The salesman and finance people helped us find the suv we wanted and stayed late to finish the deal.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

2 Comments

5 out of 5 starssales Rating

First rate

by Larry on 09/16/2022

Very clean and comfortable. Friendly people and willing to help you.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
3 out of 5 starssales Rating

We will see

by Marcella on 09/11/2022

I purchased a Tundra on Thursday and it needed maintenance on Saturday, light came on. I am nervous now, thought the Tundra was supposed to be great truck hope this was just time for an oil change.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

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