Customer Reviews of MINI of Arlington
Car purchase
byon 08/19/2023
Excellent service throughout the shopping and buying process. Made everything easy
Car purchase
byon 08/19/2023
Excellent service throughout the shopping and buying process. Made everything easy
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
MINI of Arlington, TX
byon 08/14/2023
Service was great. Team here is always very nice.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Excellent Service Team for my Mini Cooper Countryman
byon 07/27/2023
Above & beyond for diagnostics, service, communication and loaner car. This team provides a great customer experience and is a pleasure to work with.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Excellent service shop!
byon 07/18/2023
Been going to Mini of Arlington for a few years now and has always is a great experience! They are knowledgeable, professional, fair, and honest, characteristics you don’t find in most shops these days! Highly recommend!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Happy Camper
byon 07/15/2023
I always feel taken care of everytime I come in, such great hospitality and understanding of my every needs.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Pesimo servicio
byon 07/14/2023
Programe una cita el lunes 10 de Julio a lad 2pm. No me entregaron el vehicle al final del dia. El martes siguiente nadie me llamo. La persona que me atencio no fue a trabajar. El miercoles fui a reclamar mi auto y averiguar que habia pasado. El servicio de Lyft fue deficiente de ida a mi casa el conductor revazo el limite de velocidad por 10 millas y en el regreso la conductora se paso el seaford en rojo. Todo fue u fiazco.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Cristian Cerrano Is Awesome
byon 07/13/2023
I visit Mini of Arlington for all of my service needs. The waiting room is comfortable. The bathroom is always clean. Cold, bottled water is always available, and the manager offered me a bottle as soon as I walked in the door. Cristian indicated that it would take about two hours to take care of the brake fluid and wash Diablita Roja, and service was complete in just a few minutes less than that. The wash was COMPLIMENTARY. I knew from the website what the cost would BE for the brake fluid, and the 10% discount for scheduling my appointment later in the afternoon covered the taxes.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
1st service
byon 06/24/2023
Appointment time kept, service advisor very knowledgeable, staff friendly. Covered items about car and answered all my questions.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Oil change/break pads
byon 06/22/2023
Loved my visit at Mini! Ronnie was so kind and helpful!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Mini service department
byon 06/22/2023
Came by for an oil change. Superior customer service during my visit with Myron, my service tech.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Job Desmon…!!
byon 06/20/2023
Desmon was great, we had a particular issue. My mother’s mini Cooper was totaled and she wanted another one. Due to timing we needed a short turn around. Desmon was on top of it. He was great!!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Love this service department!
byon 06/16/2023
I would have never thought my best place for pricing, care and overall top customer service would be at a Mini dealership, but boy was I wrong. Christian and the guys help me out everytime with competitive Mini/BMW pricing, clear communication on why a repair is needed, and super fast turn around. I am always happy leaving and so gratrful these guys are there for me and my Mini!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Overheated on a Saturday
byon 06/11/2023
After a 3 hour ordeal to get the overheated Mini Cooper towed in for service my patience were spent. Christian received me in and had an empathetic ear that when coupled with a strong commitment for customer satisfaction more than exceeded my expectations and needs! From intake to pickup they had my car for a total of 3 hours and completed replacement of front and rear brake pads as well as the crank pulley.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Mini experience
byon 09/27/2022
I always enjoy bringing my car to the Mini of Arlington. The time was definitely longer than usual but overall good experience.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great service
byon 09/24/2022
Reliable salespeople and service. Always timely. What concerns me is how they work with Sunbit. I have yet to be contacted or make arrangements with them. This shouldn’t be unclear.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
1 Comments
Ollie loves Mini of Arlington
byon 09/03/2022
Ollie is our 2021 Cooper Countryman Oxford. Our service rep was Herbert and he did an excellent job of getting us in and out on a very busy Saturday morning. I’ve become accustomed ( spoiled really ) to having excellent service done by Mini in general and I was pleasantly reminded of that again here at this location.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Svc after the sale
byon 07/30/2019
I would recommend mini for svc after the sale. They provide a detailed report and explanations of needed repairs and the loaner car is super handy
Fabulous
byon 07/29/2019
Wonderful customer service, reasonable rates on services and the Valet service was a life-saver. I’m so glad you are here!!! I will plan on purchasing my next Mini from them.
Fast and easy
byon 07/29/2019
The salesman contacted me and worked the numbers on the vehicle I wanted. Very quick and easy.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Mini
byon 07/19/2019
Service advisor Carlos was excellent and was a pleasure to work with. Will only use him in the future.
2018 Mini Countryman / Mini of Arlington
byon 04/30/2019
Mini of Arlington provided me with excellent service by professional, knowledgeable and friendly staff. Keniesha took me for the test drive and I thoroughly appreciated her help. The car is pretty fantastic, too!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Welcome to MINI of Arlington in Arlington, TX. We are proud to be your greater Fort Worth and Dallas MINI dealer. Stop by today and see why more people are switching to smaller cars like MINI. Feel free to contact us anytime you have questions, we are happy to help.
Dallas and Fort Worth MINI shoppers, take a drive out of the city to check out the amazing line of MINI cars we have in stock. You can find MINI of Arlington at 2001 N Collins St in Arlington, TX. We are in between Dallas and Fort Worth just north of I-30. See our hours and directions to find the best way to your premier destination for finding a MINI in TX.
At MINI of Arlington, we have an excellent selection of used MINI Cooper Cars for sale. We have several pre-owned MINI Cooper Hardtop and MINI Cooper Countryman cars to choose from. We also have several other used MINI Cooper models in stock. Hurry down and test-drive your favorite MINI Cooper! Find the used MINI that you have been looking for today.
1 Comments